• traveled 3 years ago
Vacationing with my wife. Vacation was a success. . . ! The purest warm sea, excellent varied food, polite service staff, large beautiful green area, water slides, pools with bars, 3 a la carte restaurants with an excellent menu... etc. The room was cleaned every 3 days. The cleanliness of the hotel and the territory is carefully monitored.
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Vacationing with my wife. Vacation was a success. . . ! The purest warm sea, excellent varied food, polite service staff, large beautiful green area, water slides, pools with bars, 3 a la carte restaurants with an excellent menu... etc. The room was cleaned every 3 days. The cleanliness of the hotel and the territory is carefully monitored. Well done! Of the minuses: at night it was noisy when vacationers returned to their rooms from festivities and discos... ! All in all, a decent hotel! I advise. . . !! !
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Excellent hotel. The territory is buried in pine trees, it is comfortable to move around the hotel, everything is in the shade of trees. A lot of cool cafes, atmospheric, on a cliff overlooking the sea. . . well, very cool. For food - more than enough, a lot of fruits, cheeses, meat, fish, side dishes, vegetables, etc.
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Excellent hotel.
The territory is buried in pine trees, it is comfortable to move around the hotel, everything is in the shade of trees. A lot of cool cafes, atmospheric, on a cliff overlooking the sea. . . well, very cool.
For food - more than enough, a lot of fruits, cheeses, meat, fish, side dishes, vegetables, etc. We never went for lunch, we ate near the beach in a cafe, for dinner the variety is impressive. Without crayfish, shrimp and salmon, of course...
Alcohol - local, that says it all, but the cocktails were delicious, good wine. The room is ordinary small, 28 m, all standard rooms face the back side for a sea view, you can pay $ 10 per day...
It is very important for me that the music does not yell for the whole day, and thank God it was background, calm...
Entertainment - a day later a guy played the guitar during dinner very cool, in the evening the performances are different, well, that's it... you can see...
Cleaning is lame, after cleaning I had to go to the reception to ask for a more thorough cleaning.
Slides - just class!! ! There is paid rafting right on site, it costs $ 3 per person.
The territory is buried in pine trees, it is comfortable to move around the hotel, everything is in the shade of trees. A lot of cool cafes, atmospheric, on a cliff overlooking the sea. . . well, very cool.
For food - more than enough, a lot of fruits, cheeses, meat, fish, side dishes, vegetables, etc. We never went for lunch, we ate near the beach in a cafe, for dinner the variety is impressive. Without crayfish, shrimp and salmon, of course...
Alcohol - local, that says it all, but the cocktails were delicious, good wine. The room is ordinary small, 28 m, all standard rooms face the back side for a sea view, you can pay $ 10 per day...
It is very important for me that the music does not yell for the whole day, and thank God it was background, calm...
Entertainment - a day later a guy played the guitar during dinner very cool, in the evening the performances are different, well, that's it... you can see...
Cleaning is lame, after cleaning I had to go to the reception to ask for a more thorough cleaning.
Slides - just class!! ! There is paid rafting right on site, it costs $ 3 per person.
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In principle, everything in the hotel suited me. Room service was ok, but in general I don't pay much attention to it. If there was something very bad, I would remember, but I don’t have such memories. The food is normal. The territory is not small, the elevator to the beach is impressive, this is such a feature they have, this elevator.
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In principle, everything in the hotel suited me. Room service was ok, but in general I don't pay much attention to it. If there was something very bad, I would remember, but I don’t have such memories. The food is normal. The territory is not small, the elevator to the beach is impressive, this is such a feature they have, this elevator. There was a water park, there was a bungee. In general, everything was fine, I liked the rest in this hotel.
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Water Planet Deluxe Hotel & Aquapark Didn't make us happy at all. We were 5 adults and 2 children. Let's start with Anex tour. We bought a ticket from this tour operator. We were met at the airport by a big bus with a girl guide. We drove about 1.5 hours from Gazipasa Airport to Alanya. On the way, the girl told us stories about Turkey and the weather.
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Water Planet Deluxe Hotel & Aquapark
Didn't make us happy at all. We were 5 adults and 2 children.
Let's start with Anex tour. We bought a ticket from this tour operator. We were met at the airport by a big bus with a girl guide. We drove about 1.5 hours from Gazipasa Airport to Alanya. On the way, the girl told us stories about Turkey and the weather. Our hotel was the fifth. Here we go. Before our eyes we have uneven fields with construction sites and our hotel. We go. We went to the reception and checked in. Then a man named HASAN immediately ran up to us, he carries suitcases and works there. He said that if we give him money, they will immediately settle us. And we arrived at 8 am. And waiting until two, of course, is hard with two children. We agreed. And he took us to the basement. We said that living in the basement is not suitable for us. (because when you go to the reception, it’s immediately the 4th floor, and then it goes minus three. And there are no windows there. Maximum one. On the other side. ) then this man Hasan was rude to us and said that we would sit until the last until two o’clock and then maybe we will be settled. We said that we would sit to the last, but we would not live in the basement. We are sitting. As soon as we want to go to the reception and ask what happened to our number? This Hassan immediately runs out, speaks Turkish at the reception to the girl. And she immediately answers us that nothing is ready. Although before that she had already typed into the computer and already wanted to answer something. We sit further. I come up after a while again to find out what's wrong with the number. The manager was already there and looked at something. Since the girls at the reception were busy. I continued to stand and then he asked me what happened and why I was standing. I say that your girls answer us that our three numbers are not ready yet and we would like to know about them. Then he looked and said that TWO ROOMS HAVE BEEN READY FOR A LONG TIME AND WHY YOU HAVE NOT BEEN SET UP. Another one is being prepared. But not for long. Then we said we didn't want to live in the basement. He answered us that our tour operator ANEX TOUR buys only basement rooms and we cannot accommodate you higher. Then we said that we would now call the director of the hotel. All the main ones are here and we will figure it out. He said sit still. Now I'll call. We left the office. Then he called us again after a while. It was already 12. And he said that he had spoken to the authorities and they said that they could offer us three rooms higher. Also not in the basement. But on different floors. Then we agreed and we were told that we would have to wait up to three hours for these numbers. And they said that we will wait as long as necessary. The main thing is not the basement. At this time we went to lunch.
FOOD: there is nothing special. Food is presented in an incomprehensible manner. Ayran does not work in the morning and in the evening. The potatoes were put out in the morning. And she wasn't there for dinner. Puree was twice in 10 days. Chicken all the time. There were no fish at all. And if they did, it was overdried and terrible. Soups for lunch are good. Plenty of vegetables and salads. But dressed salads are not worth eating. They are all missing and redone. Kashi in the morning sucks. You can't even see rice or other grains floating there. Just milk. It's called porridge. Fruit. Only watermelon in the morning. In the evening there were already pears, apples, oranges, watermelon. Twice in 10 days there were nectarines. And we were at the end of August. SO WHERE IS THE BANANA, STRAWBERRY, OTHER FRUITS. WHERE IT IS ALL. DO YOU STILL THINK THIS IS A FIVE STAR HOTEL? WHERE A FRESH SQUID ORANGE JUICE COSTS $2 IN THE MORNING.
For breakfast, I had to take an omelet that tasted terrible. And boiled eggs. We also had pancakes with chocolate spread.
We had soup for lunch. Rice or french fries.
The meat was stewed or fried (chicken, beef)
For dinner again, rice or french fries or baked potatoes. From meat again chicken or beef. Stewed or fried. There is also pasta and spaghetti. Bread lies in loaves. Come and cut yourself.
ABOUT CHILDREN'S TABLE.
The kids don't have much to eat either. Soups are not on the table. Sausages are fried in oil. Nuggets. Spaghetti. Or boiled potatoes. And french fries. When the sausages ran out. It was just gravy. How to feed such children?
ABOUT DRINKS.
There is nothing to drink here for both children and adults. Since there are no juices. From the machine you pour powdered juice. The taste is terrible. Regular yupi. Or soda. Cola, sprite, etc. Also from automatic weapons. How can you drink it for 10 days? There was always tea. Coffee from vending machines.
ABOUT ALCOHOLIC DRINKS.
The beer is bad. From him then heartburn. All alcoholic drinks in the hotel are terrible. Except in restaurants. Meat and fish. Which can be visited once. There is MORE LESS NORMAL WHISKEY AND WINE. BUT THIS IS ONLY ONCE YOU CAN VISIT.
As a result, we came up with NO FOOD, NOTHING TO DRINK. Both children and adults.
Next we go. The time is three o'clock. It's time to move us in.
ROOM.
Room for a 4 star HOTEL. Not bad. There is air conditioning, TV. Mini bar. In the mini bar: cola, fanta, and water. Then it is replenished only with water. There is a floor lamp. Which for some reason is pasted over with linoleum. Common for floors. And of course it didn't work. The hair dryer in the bathroom didn't work either. The bathroom has only a bathtub half covered with glass. This glass does not move. Near the toilet. And a sink. Towels were changed every 3 days.
There is also a closet. There is a safe in the closet. which was closed. And I had to run around to call people to open it.
This is how we moved in. We waited for this at the reception for 7 HOURS.
TERRITORY.
There are very few places. Two pools at once through a glass fence. Is this fence ever cleaned? He is all dirty, stained, divorced, fungus. Horror. The beds are never empty. People leave things in the evening. The bars around these pools are terrible. They pour all drinks into plastic cups. that are never washed. Just rinse with water and you're done. You can pour a cocktail for children. When there was just beer in this glass.
SEA.
To get to the sea you need to go down the elevator. The bar, which was on the sea, was open until 6 pm. Then you go down the stairs. A small clearing filled with sand. And then you go down again. Pier with sun loungers and the sea. There is also little space. There is somewhere to lie down only after 5-6 pm. Who can not swim or very young children. This place is not suitable. Since the depth is immediately minus 3 meters. Yes, and an adult does not swim much. Maximum 20 minutes. And it's not interesting anymore. Want to get out.
AQUAPARK.
This water park does not belong to the hotel. He just stands there. And before him still go and go. Strangers come and go there. And since this hotel is next to the water park. We can visit it for free. Let's say adults will not be interested there. Enough to ride on the hills once. And you don't want to go there anymore. It's just not interesting. Children will be interested in a maximum of 2 times there. They won't ask for more. On some hills no one is standing. Sit down and roll as you please. There is no one to even hold and help.
This water park sells food for money.
A complete disappointment in the water park.
ANIMATION.
For all the time of rest, I have never seen animators in the morning and afternoon. Yes, there was music on one pool all day. But so that the animators go and invite everyone to some games. There has never been such a thing. Do you want to have fun. Go and find out where it's all hidden.
This amphitheater itself was separate. And there were benches up. On which nails stuck out. Not once stabbed. The children's animation itself was shameful. They just turned on the music and showed the movements. And for an hour the children danced to the same music every day. The adult animation didn't disappoint either. Artists were the cheapest. Nothing cool was shown there. Twice there was a disco at the sea. Where the sand is. There were few places. The bar is closed. Only beer was poured by some workers. There is nowhere to sit. I had to lean on the rocks. Or sit on them. You will not be at such a disco for a long time. From the fact that there is no interest and there is nothing to do. We went to our room at 11 pm. Very boring.
HOTEL.
It looks old on its own. Repair has not been done for a long time. In the main restaurant, the walls are covered in some terrible smudges. Like we're not in a restaurant. And in some market near the station. And the markets are better now. Than in the main restaurant of the hotel WATER PLANET DELUXE & AQUAPARK.
RESTAURANTS WHICH CAN BE VISITED ONCE.
First we went to the butcher's. Nothing pleased. They brought fried pieces of various meats on plates. Rice. Shabby markings, fresh cabbage. And a slice of tomato. Meat is impossible. It just doesn't melt. She didn't even bother with him. I gave it to the cats that run around there. Ice cream was brought for dessert. One ball. It was the tastiest of all.
Then we visited a FISH RESTAURANT after a while.
I can say one thing. THAT I WILL NEVER EAT FISH AND SHRIMP AGAIN IN MY LIFE.
First they brought us disgusting fish soup. It tasted terrible. He was sour. It was impossible to put into your mouth. Then they brought us shrimp julienne. How could you think of such a thing. Fold the shrimp, cover with cheese and bake. And all this floated in the water. The view is terrible. The taste is terrible. Then they brought the same fish to everyone. Nobody told us the name of this fish. Disgusting. Dry. Bitter. It was impossible to eat. For dessert, they brought melon with halva. That's when we first saw a melon in this hotel. But she was all green. AFTER SUCH FISH RESTAURANT. I DON'T WISH TO GO TO ANY FISH RESTAURANT AGAIN. because this visit to a fish restaurant was my first and last.
I will continue the same story about ANEX TOUR. The next day, upon arrival, we met with the hotel guide. He said that we need to fill out paperwork for the return flight. BUT TO GET THIS PAPER AND FILL IT IN OUR ROOM, WE HAD TO LISTEN TO A MILLION DIFFERENT EXCURSIONS. WHICH WE DID NOT REQUEST. HE STANDED FOR US AND PUSHED THESE EXCURSIONS. FIRST THE LEAFLIETS WERE DISTRIBUTED. WHO IS INTERESTED AFTER THE MEETING WOULD BE COMING AND SAYING ON THIS CARD EVERYONE WOULD BE ASKED. SO NO. WE SAT FROM 10 to 11.30 LISTENING ABOUT EXCURSIONS. AND THEN THESE PAPERS WERE GIVEN TO US AND WE WENT HOME TO FILL THEM IN. Just class. NORMAL AGENCIES DO NOT PUSH EXCURSIONS IN THIS WAY. IF A PERSON REALLY NEED A TOUR. HE WILL COME AND LEARN. Especially before that they handed out papers with these excursions. We all listened to it. And for the day that we lived in the hotel. I would like to know how many stars the hotel has. TO WHAT ANEX TOUR ANSWERED US WHAT WHERE IS THIS QUESTION FROM? AND THAT THIS HOTEL IS FIVE STARS. BUT NO STARS ARE WRITTEN AT THE HOTEL OR IN A SINGLE PAPER WHICH WEIGHT AT THE RECEPTION. AND WHO WOULD NOT BE ASKED FROM THE WORKERS. THEY ALL WILL ANSWER THAT THEY JUST WORK HERE. AND HOW MANY STARS ARE IN THE HOTEL THEY DONT KNOW.
More history. The air conditioner in our room broke down. I went downstairs to call the workers who are doing this. The receptionist called. Filled out an application. They said wait five minutes. We've been sitting for 30 minutes already. There is not anyone. I go down again. I say I will wait a long time. They are. Why hasn't anyone come yet? I went up to the room. And immediately knock. A worker has arrived. Started watching. Do something. Called and talked. Another one came. They started doing things together. An hour has passed. Nothing happens. They continue to make. Another 40 minutes have passed. How it all blew up. It felt like the fire alarm was about to go off.
Then we left the room. We'll be back in an hour. There is not anyone. Nothing works. We are going to. Let's go to reception. We say that nothing works. They said that now the boss would call the boss and sort it out. They talked. We're coming from lunch. The air conditioner was fixed after half a day.
I can also say that I was very poisoned there and upon arrival I was in the hospital. Food because like the hotel itself is terrible.
There would be a lot more to write. That this hotel is terrible. But there are already too many. Never buy tickets at the ANEX TOUR agency and do not visit the WATER PLANET DELUXE & AQUAPARK hotel.
Didn't make us happy at all. We were 5 adults and 2 children.
Let's start with Anex tour. We bought a ticket from this tour operator. We were met at the airport by a big bus with a girl guide. We drove about 1.5 hours from Gazipasa Airport to Alanya. On the way, the girl told us stories about Turkey and the weather. Our hotel was the fifth. Here we go. Before our eyes we have uneven fields with construction sites and our hotel. We go. We went to the reception and checked in. Then a man named HASAN immediately ran up to us, he carries suitcases and works there. He said that if we give him money, they will immediately settle us. And we arrived at 8 am. And waiting until two, of course, is hard with two children. We agreed. And he took us to the basement. We said that living in the basement is not suitable for us. (because when you go to the reception, it’s immediately the 4th floor, and then it goes minus three. And there are no windows there. Maximum one. On the other side. ) then this man Hasan was rude to us and said that we would sit until the last until two o’clock and then maybe we will be settled. We said that we would sit to the last, but we would not live in the basement. We are sitting. As soon as we want to go to the reception and ask what happened to our number? This Hassan immediately runs out, speaks Turkish at the reception to the girl. And she immediately answers us that nothing is ready. Although before that she had already typed into the computer and already wanted to answer something. We sit further. I come up after a while again to find out what's wrong with the number. The manager was already there and looked at something. Since the girls at the reception were busy. I continued to stand and then he asked me what happened and why I was standing. I say that your girls answer us that our three numbers are not ready yet and we would like to know about them. Then he looked and said that TWO ROOMS HAVE BEEN READY FOR A LONG TIME AND WHY YOU HAVE NOT BEEN SET UP. Another one is being prepared. But not for long. Then we said we didn't want to live in the basement. He answered us that our tour operator ANEX TOUR buys only basement rooms and we cannot accommodate you higher. Then we said that we would now call the director of the hotel. All the main ones are here and we will figure it out. He said sit still. Now I'll call. We left the office. Then he called us again after a while. It was already 12. And he said that he had spoken to the authorities and they said that they could offer us three rooms higher. Also not in the basement. But on different floors. Then we agreed and we were told that we would have to wait up to three hours for these numbers. And they said that we will wait as long as necessary. The main thing is not the basement. At this time we went to lunch.
FOOD: there is nothing special. Food is presented in an incomprehensible manner. Ayran does not work in the morning and in the evening. The potatoes were put out in the morning. And she wasn't there for dinner. Puree was twice in 10 days. Chicken all the time. There were no fish at all. And if they did, it was overdried and terrible. Soups for lunch are good. Plenty of vegetables and salads. But dressed salads are not worth eating. They are all missing and redone. Kashi in the morning sucks. You can't even see rice or other grains floating there. Just milk. It's called porridge. Fruit. Only watermelon in the morning. In the evening there were already pears, apples, oranges, watermelon. Twice in 10 days there were nectarines. And we were at the end of August. SO WHERE IS THE BANANA, STRAWBERRY, OTHER FRUITS. WHERE IT IS ALL. DO YOU STILL THINK THIS IS A FIVE STAR HOTEL? WHERE A FRESH SQUID ORANGE JUICE COSTS $2 IN THE MORNING.
For breakfast, I had to take an omelet that tasted terrible. And boiled eggs. We also had pancakes with chocolate spread.
We had soup for lunch. Rice or french fries.
The meat was stewed or fried (chicken, beef)
For dinner again, rice or french fries or baked potatoes. From meat again chicken or beef. Stewed or fried. There is also pasta and spaghetti. Bread lies in loaves. Come and cut yourself.
ABOUT CHILDREN'S TABLE.
The kids don't have much to eat either. Soups are not on the table. Sausages are fried in oil. Nuggets. Spaghetti. Or boiled potatoes. And french fries. When the sausages ran out. It was just gravy. How to feed such children?
ABOUT DRINKS.
There is nothing to drink here for both children and adults. Since there are no juices. From the machine you pour powdered juice. The taste is terrible. Regular yupi. Or soda. Cola, sprite, etc. Also from automatic weapons. How can you drink it for 10 days? There was always tea. Coffee from vending machines.
ABOUT ALCOHOLIC DRINKS.
The beer is bad. From him then heartburn. All alcoholic drinks in the hotel are terrible. Except in restaurants. Meat and fish. Which can be visited once. There is MORE LESS NORMAL WHISKEY AND WINE. BUT THIS IS ONLY ONCE YOU CAN VISIT.
As a result, we came up with NO FOOD, NOTHING TO DRINK. Both children and adults.
Next we go. The time is three o'clock. It's time to move us in.
ROOM.
Room for a 4 star HOTEL. Not bad. There is air conditioning, TV. Mini bar. In the mini bar: cola, fanta, and water. Then it is replenished only with water. There is a floor lamp. Which for some reason is pasted over with linoleum. Common for floors. And of course it didn't work. The hair dryer in the bathroom didn't work either. The bathroom has only a bathtub half covered with glass. This glass does not move. Near the toilet. And a sink. Towels were changed every 3 days.
There is also a closet. There is a safe in the closet. which was closed. And I had to run around to call people to open it.
This is how we moved in. We waited for this at the reception for 7 HOURS.
TERRITORY.
There are very few places. Two pools at once through a glass fence. Is this fence ever cleaned? He is all dirty, stained, divorced, fungus. Horror. The beds are never empty. People leave things in the evening. The bars around these pools are terrible. They pour all drinks into plastic cups. that are never washed. Just rinse with water and you're done. You can pour a cocktail for children. When there was just beer in this glass.
SEA.
To get to the sea you need to go down the elevator. The bar, which was on the sea, was open until 6 pm. Then you go down the stairs. A small clearing filled with sand. And then you go down again. Pier with sun loungers and the sea. There is also little space. There is somewhere to lie down only after 5-6 pm. Who can not swim or very young children. This place is not suitable. Since the depth is immediately minus 3 meters. Yes, and an adult does not swim much. Maximum 20 minutes. And it's not interesting anymore. Want to get out.
AQUAPARK.
This water park does not belong to the hotel. He just stands there. And before him still go and go. Strangers come and go there. And since this hotel is next to the water park. We can visit it for free. Let's say adults will not be interested there. Enough to ride on the hills once. And you don't want to go there anymore. It's just not interesting. Children will be interested in a maximum of 2 times there. They won't ask for more. On some hills no one is standing. Sit down and roll as you please. There is no one to even hold and help.
This water park sells food for money.
A complete disappointment in the water park.
ANIMATION.
For all the time of rest, I have never seen animators in the morning and afternoon. Yes, there was music on one pool all day. But so that the animators go and invite everyone to some games. There has never been such a thing. Do you want to have fun. Go and find out where it's all hidden.
This amphitheater itself was separate. And there were benches up. On which nails stuck out. Not once stabbed. The children's animation itself was shameful. They just turned on the music and showed the movements. And for an hour the children danced to the same music every day. The adult animation didn't disappoint either. Artists were the cheapest. Nothing cool was shown there. Twice there was a disco at the sea. Where the sand is. There were few places. The bar is closed. Only beer was poured by some workers. There is nowhere to sit. I had to lean on the rocks. Or sit on them. You will not be at such a disco for a long time. From the fact that there is no interest and there is nothing to do. We went to our room at 11 pm. Very boring.
HOTEL.
It looks old on its own. Repair has not been done for a long time. In the main restaurant, the walls are covered in some terrible smudges. Like we're not in a restaurant. And in some market near the station. And the markets are better now. Than in the main restaurant of the hotel WATER PLANET DELUXE & AQUAPARK.
RESTAURANTS WHICH CAN BE VISITED ONCE.
First we went to the butcher's. Nothing pleased. They brought fried pieces of various meats on plates. Rice. Shabby markings, fresh cabbage. And a slice of tomato. Meat is impossible. It just doesn't melt. She didn't even bother with him. I gave it to the cats that run around there. Ice cream was brought for dessert. One ball. It was the tastiest of all.
Then we visited a FISH RESTAURANT after a while.
I can say one thing. THAT I WILL NEVER EAT FISH AND SHRIMP AGAIN IN MY LIFE.
First they brought us disgusting fish soup. It tasted terrible. He was sour. It was impossible to put into your mouth. Then they brought us shrimp julienne. How could you think of such a thing. Fold the shrimp, cover with cheese and bake. And all this floated in the water. The view is terrible. The taste is terrible. Then they brought the same fish to everyone. Nobody told us the name of this fish. Disgusting. Dry. Bitter. It was impossible to eat. For dessert, they brought melon with halva. That's when we first saw a melon in this hotel. But she was all green. AFTER SUCH FISH RESTAURANT. I DON'T WISH TO GO TO ANY FISH RESTAURANT AGAIN. because this visit to a fish restaurant was my first and last.
I will continue the same story about ANEX TOUR. The next day, upon arrival, we met with the hotel guide. He said that we need to fill out paperwork for the return flight. BUT TO GET THIS PAPER AND FILL IT IN OUR ROOM, WE HAD TO LISTEN TO A MILLION DIFFERENT EXCURSIONS. WHICH WE DID NOT REQUEST. HE STANDED FOR US AND PUSHED THESE EXCURSIONS. FIRST THE LEAFLIETS WERE DISTRIBUTED. WHO IS INTERESTED AFTER THE MEETING WOULD BE COMING AND SAYING ON THIS CARD EVERYONE WOULD BE ASKED. SO NO. WE SAT FROM 10 to 11.30 LISTENING ABOUT EXCURSIONS. AND THEN THESE PAPERS WERE GIVEN TO US AND WE WENT HOME TO FILL THEM IN. Just class. NORMAL AGENCIES DO NOT PUSH EXCURSIONS IN THIS WAY. IF A PERSON REALLY NEED A TOUR. HE WILL COME AND LEARN. Especially before that they handed out papers with these excursions. We all listened to it. And for the day that we lived in the hotel. I would like to know how many stars the hotel has. TO WHAT ANEX TOUR ANSWERED US WHAT WHERE IS THIS QUESTION FROM? AND THAT THIS HOTEL IS FIVE STARS. BUT NO STARS ARE WRITTEN AT THE HOTEL OR IN A SINGLE PAPER WHICH WEIGHT AT THE RECEPTION. AND WHO WOULD NOT BE ASKED FROM THE WORKERS. THEY ALL WILL ANSWER THAT THEY JUST WORK HERE. AND HOW MANY STARS ARE IN THE HOTEL THEY DONT KNOW.
More history. The air conditioner in our room broke down. I went downstairs to call the workers who are doing this. The receptionist called. Filled out an application. They said wait five minutes. We've been sitting for 30 minutes already. There is not anyone. I go down again. I say I will wait a long time. They are. Why hasn't anyone come yet? I went up to the room. And immediately knock. A worker has arrived. Started watching. Do something. Called and talked. Another one came. They started doing things together. An hour has passed. Nothing happens. They continue to make. Another 40 minutes have passed. How it all blew up. It felt like the fire alarm was about to go off.
Then we left the room. We'll be back in an hour. There is not anyone. Nothing works. We are going to. Let's go to reception. We say that nothing works. They said that now the boss would call the boss and sort it out. They talked. We're coming from lunch. The air conditioner was fixed after half a day.
I can also say that I was very poisoned there and upon arrival I was in the hospital. Food because like the hotel itself is terrible.
There would be a lot more to write. That this hotel is terrible. But there are already too many. Never buy tickets at the ANEX TOUR agency and do not visit the WATER PLANET DELUXE & AQUAPARK hotel.
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• 6
• traveled 5 years ago
WONDERFUL HOLIDAY ON THE MEDITERRANEAN SEA!!! We rested with a family of four: my wife and I, my son is 23 years old and my daughter is 12. We flew to Antaltia from Kharkov early, at about 5 am, we were at the hotel at 7.30. At the reception, we were immediately put on bracelets and sent to breakfast. They told me to pick up the room at 13.
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WONDERFUL HOLIDAY ON THE MEDITERRANEAN SEA!!!
We rested with a family of four: my wife and I, my son is 23 years old and my daughter is 12. We flew to Antaltia from Kharkov early, at about 5 am, we were at the hotel at 7.30. At the reception, we were immediately put on bracelets and sent to breakfast. They told me to pick up the room at 13.30. We left our suitcases in the free storage room. The breakfast was good, there were sausages and pancakes with various preserves and jams. Tea, coffee, fruits. In general, as in many hotels. We ate. After breakfast, we changed clothes and went to get acquainted with the territory of the hotel. She is big and beautiful. We tried the pools, the sea, the water park, alcohol. All were satisfied.
They settled us in room 1502 on the fifth floor, the room is large, they did not pay extra for it. The room was all working, not killed. Lunch was delicious and varied. For dinner, too, everything was on top, there were grilled dishes every day: kebab, fish, doner, steaks, and grilled vegetables. We didn’t go hungry, the variety of food is beyond praise. I liked the a la card restaurants, especially the fish restaurant. It is located right on the beach. The atmosphere is fire, the sea. waves, delicious food and good wine. Sunset at sea from pantone, but it didn’t bother us, all adults, sunbeds, umbrellas were enough. There is a snack bar on the beach, you can have a bite of french fries, make a hamburger, drink a cold beer. By the way, alcohol and cocktails in hotels are normal. The guys bartenders are great, they are trying.
The water park is class, I tried all the slides, I really liked the Black Hole, Kamikaze and the Yellow Slide. The animation is not intrusive, the children were delighted. There was darts, a shooting range, boccia, archery, volleyball, football and many other entertainments in the pool. Special thanks to Alik, Bakh, Anya, Nastya. All cheerful and positive guys. The children parted with them with tears in their eyes. Every evening in the amphitheater there is a mini disco for kids, then a program for adults: performances by artists, competitions with vacationers. There were discos on the beach and foam parties near the pools.
In conclusion, I will say - everything was wonderful, come, relax and do not look for cons.
We rested with a family of four: my wife and I, my son is 23 years old and my daughter is 12. We flew to Antaltia from Kharkov early, at about 5 am, we were at the hotel at 7.30. At the reception, we were immediately put on bracelets and sent to breakfast. They told me to pick up the room at 13.30. We left our suitcases in the free storage room. The breakfast was good, there were sausages and pancakes with various preserves and jams. Tea, coffee, fruits. In general, as in many hotels. We ate. After breakfast, we changed clothes and went to get acquainted with the territory of the hotel. She is big and beautiful. We tried the pools, the sea, the water park, alcohol. All were satisfied.
They settled us in room 1502 on the fifth floor, the room is large, they did not pay extra for it. The room was all working, not killed. Lunch was delicious and varied. For dinner, too, everything was on top, there were grilled dishes every day: kebab, fish, doner, steaks, and grilled vegetables. We didn’t go hungry, the variety of food is beyond praise. I liked the a la card restaurants, especially the fish restaurant. It is located right on the beach. The atmosphere is fire, the sea. waves, delicious food and good wine. Sunset at sea from pantone, but it didn’t bother us, all adults, sunbeds, umbrellas were enough. There is a snack bar on the beach, you can have a bite of french fries, make a hamburger, drink a cold beer. By the way, alcohol and cocktails in hotels are normal. The guys bartenders are great, they are trying.
The water park is class, I tried all the slides, I really liked the Black Hole, Kamikaze and the Yellow Slide. The animation is not intrusive, the children were delighted. There was darts, a shooting range, boccia, archery, volleyball, football and many other entertainments in the pool. Special thanks to Alik, Bakh, Anya, Nastya. All cheerful and positive guys. The children parted with them with tears in their eyes. Every evening in the amphitheater there is a mini disco for kids, then a program for adults: performances by artists, competitions with vacationers. There were discos on the beach and foam parties near the pools.
In conclusion, I will say - everything was wonderful, come, relax and do not look for cons.
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• 9
We chose this hotel because of the water park on the territory, later we regretted it. the slides are all traumatic, they turned over on 2, they didn’t go on 1 at all)))) it’s very strange, but we had to help a lot with our hands)))) We went with a group of 5 people. The territory of the hotel is not well-groomed, and small, for some reason half is fenced off from tourists, where locals grow tangerines and bananas.
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We chose this hotel because of the water park on the territory, later we regretted it. the slides are all traumatic, they turned over on 2, they didn’t go on 1 at all)))) it’s very strange, but we had to help a lot with our hands)))) We went with a group of 5 people. The territory of the hotel is not well-groomed, and small, for some reason half is fenced off from tourists, where locals grow tangerines and bananas. Glasses in the dining room and in the night bar are not washed in my opinion at all, despite the fact that the style of the hotel has a lot of glass everywhere. A chandelier above the tables with glass suspensions, due to the dust of a dull gray color, and the walls behind the cooks are stained with oil and leftover food, the tablecloths are washed, but stained. The restaurant on the seashore is terrible, the chairs and tables are wooden, painted with oil paint in blue, they didn’t bother with the design. One + friendly staff
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• 11
I liked everything in the hotel, everything was great, especially considering the amount we paid for the ticket. No problems with food and service. They settled us, as usual, around 14:00, maybe an hour earlier. On the territory of a large water park, it works for everyone, not only for hotel guests. People come to the water park to relax with their families, for this there is a separate entrance.
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I liked everything in the hotel, everything was great, especially considering the amount we paid for the ticket. No problems with food and service. They settled us, as usual, around 14:00, maybe an hour earlier. On the territory of a large water park, it works for everyone, not only for hotel guests. People come to the water park to relax with their families, for this there is a separate entrance. We did not go on excursions, we rested on the territory of the hotel. There were no shops or cafes nearby. In terms of rooms and service, they came to clean daily but when they came we were in the room so we asked them not to clean. In general, the hotel is normal, I can recommend it.
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• 42
Minuses: - the food is terrible, they cook it for fucking, it looks pretty nice in the photo and in real life, but in reality it's disgusting. Breakfast is the worst, lunch is a little better, dinner is not bad (many options and 100500 stewed vegetables you can choose something acceptable). - wait until 14:00 until you check into the hotel - departure strictly at 12:00, although the plane is at night.
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Minuses:
- the food is terrible, they cook it for fucking, it looks pretty nice in the photo and in real life, but in reality it's disgusting.
Breakfast is the worst, lunch is a little better, dinner is not bad (many options and 100500 stewed vegetables you can choose something acceptable).
- wait until 14:00 until you check into the hotel
- departure strictly at 12:00, although the plane is at night.
- WI-fi is weak and crashes very often, 3G works much faster.
- no animation for kids
- from fruits only: apples, oranges and grapefruit (rarely watermelon and plum)
- The drinks are disgusting.
Pros:
- In the room, in the refrigerator, a normal cola and sprite
- Large territory
- There is a water park
- Rooms are clean and well maintained
- Plenty of pools on site
- Friendly staff
- Access to the sea (pier)
P. S Do not eat sausage under any circumstances, it is soy, then it is bad from it.
- the food is terrible, they cook it for fucking, it looks pretty nice in the photo and in real life, but in reality it's disgusting.
Breakfast is the worst, lunch is a little better, dinner is not bad (many options and 100500 stewed vegetables you can choose something acceptable).
- wait until 14:00 until you check into the hotel
- departure strictly at 12:00, although the plane is at night.
- WI-fi is weak and crashes very often, 3G works much faster.
- no animation for kids
- from fruits only: apples, oranges and grapefruit (rarely watermelon and plum)
- The drinks are disgusting.
Pros:
- In the room, in the refrigerator, a normal cola and sprite
- Large territory
- There is a water park
- Rooms are clean and well maintained
- Plenty of pools on site
- Friendly staff
- Access to the sea (pier)
P. S Do not eat sausage under any circumstances, it is soy, then it is bad from it.
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• 19
• traveled 6 years ago
Our tour operator advised the hotel, said youth, water park. Now in more detail: 1. The staff at the reception is boorish, they asked how to get to the city, they immediately began to breed us for money; upon arrival, they gave a room on the -3 floor and asked to change, the hotel manager sent us rudely; 2.
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Our tour operator advised the hotel, said youth, water park. Now in more detail: 1. The staff at the reception is boorish, they asked how to get to the city, they immediately began to breed us for money; upon arrival, they gave a room on the -3 floor and asked to change, the hotel manager sent us rudely; 2. The rooms are dirty, the plaster is crumbling, the room is very small for 5 stars, this was not expected at all; 3. There is no beach at all, people lie on someone else's beach, which takes 20 minutes to go uphill, the bus comes several times and then starts at 11 and ends at 16, in other hotels that are nearby the bus runs every 20 minutes; there is no animation, I saw the animators a couple of times and that's it, boredom. In general, I do not advise the hotel to anyone, the water park is a lure, which you do not need to believe
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• 33
My husband and I visited at the beginning of May 2018. We really liked this hotel! ! About everything briefly and in order: 1. Those who are looking for pomposity - not here. The hotel is in a modern style, no carpets in the corridors, stucco on the ceiling, etc. 2. Numbers. We had room 2314, a view of the pool and the sea (no surcharges - they took a simple standard.
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My husband and I visited at the beginning of May 2018. We really liked this hotel! ! About everything briefly and in order:
1. Those who are looking for pomposity - not here. The hotel is in a modern style, no carpets in the corridors, stucco on the ceiling, etc.
2. Numbers. We had room 2314, a view of the pool and the sea (no surcharges - they took a simple standard. ) The furniture is new - just like in the pictures from the site, the air conditioner works fine. Cleaned, towels changed, replenished: mini-bar, gels, shampoo and soap - all this every day. Everything you need is in the room. The room is not noisy even though it overlooks the pool. If you want silence - close the doors to the balcony tightly and you will have silence : ))
3. Nutrition. They feed in the morning and even at night until 2 o'clock : ))) the choice is huge, everything is so delicious! ! For breakfast, only about 10 types of cheeses (brynza), buns, croissants, eggs, jams, sausages, grilled vegetables, fruits, various types of muesli, Turkish delight, salads..... in general, the choice is excellent ! ! Lunches and dinners - just a huge selection! From meat - chicken, turkey, beef. There are 2-3 types of fish every day. Sweet: 2-3 types of baklava, 10-15 types of cakes, cakes.... everything is very tasty. Fruits: apples, oranges, grapefruits and medlar were every day. Strawberries and pineapple were in the form of toppings on cakes.
In addition to breakfast, lunch and dinner, it was possible to eat more: in the bar on the beach - fast food, a pastry shop in the main building - from 10 to 17, near the pool - from 16 to 17 snack bar. In general, if so much food fits into you, then..... by the time you leave, you will not fit into your things !! ))))
4. Bars. Pour whatever you ask, make cocktails alcoholic and non-alcoholic. You can drink around the clock: during the day there are bars by the pools and in the lobby, and from 00 to 8 in the morning - a night bar. Everything is free and in unlimited quantities.
5. Wi-fi. Free. Worked great throughout and in the room. We talked, texted, sent photos and videos in messengers and skype.....
6. SPA. Hamam, sauna, bath and jacuzzi for free. Massages and spa treatments - for a fee from $ 25. Beach towels are given to everyone free of charge once a day, you need to return them before 20 -00, so you don’t have to bring your own towels with you.
7. Staff. Everyone has a badge on which the logos of the flags of different countries, you look and immediately see what language a person can speak. Many speak Russian and English, there are those who know German. Friendly, smiling, accommodating.
But we also came across a "joker" at the reception desk: we left the hotel early in the morning, in the evening we went to the reception desk to find out about lunch boxes. We leave before breakfast in the morning. "Joker" said that we will bring food to the room until 12 at night. We were very surprised - we have a check-out at 5 am, and food will be brought at night? ? In addition, we were going to go to bed early, because. get up at 4 in the morning, and now wait until 12 at night for lunch boxes ?? ? It's good that we didn't wait and went to bed!! ! But others, as it turned out
waited. In the morning, at the reception, we were given our lunch boxes (this is usually how hotels always do) and the "joker" was very lucky that it was not his shift, but the people on duty expressed everything they think about this !! ! Such an incident slightly spoiled the impression of the hotel, the most offensive thing is that it happened just before our departure, after all the excellent impressions about this hotel....it's a shame for the hotel. 1 such "joker" was able to ruin a great experience for a whole week.
8. Territory. Very beautiful, well-groomed, multi-level landscape....in general, everything is super!!
9. Animation. For kids it's ok, for adults it's a 3.
10. Location. Those who like to hang out - not here. Far from the city, there are no discos or entertainment nearby. Shopping - the market is far away, expensive, the choice is not very...... in general, it's better to shop during excursions.
11. Water park and pools. The water park for hotel guests is free, for a fee - bungee and rafting. Pools on site - a lot, for children and adults for all tastes. "Infinity" - the highlight of the hotel, on the roof, quiet, small and great views of the surroundings and a good bar.
Conclusion: the hotel is excellent, during the day - there is a lot for everyone, in the evening - I think young people will be bored, well, except to sit in bars until the morning.
My husband and I would like to go to this hotel in September, when there will be no strong heat, but the sea is still very warm.
1. Those who are looking for pomposity - not here. The hotel is in a modern style, no carpets in the corridors, stucco on the ceiling, etc.
2. Numbers. We had room 2314, a view of the pool and the sea (no surcharges - they took a simple standard. ) The furniture is new - just like in the pictures from the site, the air conditioner works fine. Cleaned, towels changed, replenished: mini-bar, gels, shampoo and soap - all this every day. Everything you need is in the room. The room is not noisy even though it overlooks the pool. If you want silence - close the doors to the balcony tightly and you will have silence : ))
3. Nutrition. They feed in the morning and even at night until 2 o'clock : ))) the choice is huge, everything is so delicious! ! For breakfast, only about 10 types of cheeses (brynza), buns, croissants, eggs, jams, sausages, grilled vegetables, fruits, various types of muesli, Turkish delight, salads..... in general, the choice is excellent ! ! Lunches and dinners - just a huge selection! From meat - chicken, turkey, beef. There are 2-3 types of fish every day. Sweet: 2-3 types of baklava, 10-15 types of cakes, cakes.... everything is very tasty. Fruits: apples, oranges, grapefruits and medlar were every day. Strawberries and pineapple were in the form of toppings on cakes.
In addition to breakfast, lunch and dinner, it was possible to eat more: in the bar on the beach - fast food, a pastry shop in the main building - from 10 to 17, near the pool - from 16 to 17 snack bar. In general, if so much food fits into you, then..... by the time you leave, you will not fit into your things !! ))))
4. Bars. Pour whatever you ask, make cocktails alcoholic and non-alcoholic. You can drink around the clock: during the day there are bars by the pools and in the lobby, and from 00 to 8 in the morning - a night bar. Everything is free and in unlimited quantities.
5. Wi-fi. Free. Worked great throughout and in the room. We talked, texted, sent photos and videos in messengers and skype.....
6. SPA. Hamam, sauna, bath and jacuzzi for free. Massages and spa treatments - for a fee from $ 25. Beach towels are given to everyone free of charge once a day, you need to return them before 20 -00, so you don’t have to bring your own towels with you.
7. Staff. Everyone has a badge on which the logos of the flags of different countries, you look and immediately see what language a person can speak. Many speak Russian and English, there are those who know German. Friendly, smiling, accommodating.
But we also came across a "joker" at the reception desk: we left the hotel early in the morning, in the evening we went to the reception desk to find out about lunch boxes. We leave before breakfast in the morning. "Joker" said that we will bring food to the room until 12 at night. We were very surprised - we have a check-out at 5 am, and food will be brought at night? ? In addition, we were going to go to bed early, because. get up at 4 in the morning, and now wait until 12 at night for lunch boxes ?? ? It's good that we didn't wait and went to bed!! ! But others, as it turned out
waited. In the morning, at the reception, we were given our lunch boxes (this is usually how hotels always do) and the "joker" was very lucky that it was not his shift, but the people on duty expressed everything they think about this !! ! Such an incident slightly spoiled the impression of the hotel, the most offensive thing is that it happened just before our departure, after all the excellent impressions about this hotel....it's a shame for the hotel. 1 such "joker" was able to ruin a great experience for a whole week.
8. Territory. Very beautiful, well-groomed, multi-level landscape....in general, everything is super!!
9. Animation. For kids it's ok, for adults it's a 3.
10. Location. Those who like to hang out - not here. Far from the city, there are no discos or entertainment nearby. Shopping - the market is far away, expensive, the choice is not very...... in general, it's better to shop during excursions.
11. Water park and pools. The water park for hotel guests is free, for a fee - bungee and rafting. Pools on site - a lot, for children and adults for all tastes. "Infinity" - the highlight of the hotel, on the roof, quiet, small and great views of the surroundings and a good bar.
Conclusion: the hotel is excellent, during the day - there is a lot for everyone, in the evening - I think young people will be bored, well, except to sit in bars until the morning.
My husband and I would like to go to this hotel in September, when there will be no strong heat, but the sea is still very warm.
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• 14
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