• traveled 3 years ago
We come to this hotel for the second time. Love the location. It is located in the city, all shops are available nearby. In the evenings we walk along the embankment. The hotel is clean and comfortable even though it's small. Walk to the beach 5 minutes. Go down in the elevator, walk along the path and you are already there.
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We come to this hotel for the second time. Love the location. It is located in the city, all shops are available nearby. In the evenings we walk along the embankment. The hotel is clean and comfortable even though it's small. Walk to the beach 5 minutes. Go down in the elevator, walk along the path and you are already there. Everything is fine on the beach. The entry into the sea is wonderful. The coast is sandy, the sea without jellyfish. Meets Turks on the beach, opens umbrellas, brings mattresses. And if you do not find a free sunbed. He walks and looks for it for you. Before the pandemic, the choice of food was more diverse.
The animation is terrible. The animator of children's discos should be fired. Instead of 30 minutes with difficulty, he spends 12 minutes with the children. Same, not interesting. Every other day there is live music for adults. The children's room does not work at all. Who has very young children complain that there is nothing to feed the babies. They can't eat french fries. The restaurant has a lot of meat, but seafood is very rare. I would like to add about the hill. Although small, it is safe. For children and their parents to enjoy. Very tasty ice cream in the cafe. The restaurant waiters are a bit lazy. Rarely is there a full set of forks and antibacterial wipes on the table.
But in this hotel we are still happy to come to relax. In general, our family likes to rest here.
The animation is terrible. The animator of children's discos should be fired. Instead of 30 minutes with difficulty, he spends 12 minutes with the children. Same, not interesting. Every other day there is live music for adults. The children's room does not work at all. Who has very young children complain that there is nothing to feed the babies. They can't eat french fries. The restaurant has a lot of meat, but seafood is very rare. I would like to add about the hill. Although small, it is safe. For children and their parents to enjoy. Very tasty ice cream in the cafe. The restaurant waiters are a bit lazy. Rarely is there a full set of forks and antibacterial wipes on the table.
But in this hotel we are still happy to come to relax. In general, our family likes to rest here.
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• 5
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70% of the hotel is German, the rest are Turks, Poles, Italians, Ukrainians. The reception is spoken only in German or English. Settled in a room with a beautiful sea view. The room is clean, nice everything works. The food is good. For breakfast there was always a large selection of cheeses, pancakes, croissants.
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70% of the hotel is German, the rest are Turks, Poles, Italians, Ukrainians. The reception is spoken only in German or English. Settled in a room with a beautiful sea view. The room is clean, nice everything works. The food is good. For breakfast there was always a large selection of cheeses, pancakes, croissants. At lunch there were always several types of meat veal, turkey, lamb, chicken. We tasted grilled turkey. There were seafood shrimp, mussels. I did not try the fish, only grilled tuna. There was also a large selection for dinner. Very tasty pastries: baklava with pistachios, cakes. The fruits were many strawberries, cherries, peaches, apricots, apples, oranges, plums, watermelons, melons, bananas. If something ended immediately reported. Ice cream can be taken from 10 to 18. Animation is almost absent, we did not need it. There are two slides that work by the hour. By the pool and on the beach there were various french fries, pizza, burgers. I really liked the sea, the sandy sunset.
The location of the hotel is excellent.
The location of the hotel is excellent.
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I liked the hotel as a whole, you can safely put a solid 4 * The staff is polite, from the Russian-speaking manager Yuri, who will help with various questions. Great room with a modern design, everything works, even Wi-Fi was free on the balcony. From our room there is a gorgeous view of the pool and the sea, convenient location, close to the beach (the beach is excellent sand, comfortably equipped, sunbeds, mattresses, umbrellas, tables) From what I didn’t like, the food is monotonous for 5 *, animation for - 3, nothing is provided for children, they entertained themselves, since there are water slides and a clean pool on the territory of the hotel and a cafe with sweets.
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I liked the hotel as a whole, you can safely put a solid 4 *
The staff is polite, from the Russian-speaking manager Yuri, who will help with various questions.
Great room with a modern design, everything works, even Wi-Fi was free on the balcony. From our room there is a gorgeous view of the pool and the sea, convenient location, close to the beach (the beach is excellent sand, comfortably equipped, sunbeds, mattresses, umbrellas, tables)
From what I didn’t like, the food is monotonous for 5 *, animation for - 3, nothing is provided for children, they entertained themselves, since there are water slides and a clean pool on the territory of the hotel and a cafe with sweets.
As promised a spa review!
My impressions of the spa and massage in general.
To be honest, that money is definitely not worth it, they will try to sell you the maximum number of procedures 7 massages for 300 bucks, for example, you must agree so robustly! Of course, you can bargain like in the market, but it's definitely not worth it, believe me. Nobody solved my problem of melancholy and overworked hands during the whole course! The entire staff of masseurs is trained in the same way, and if you do not have a thick skin, then after a certain number of procedures you will feel how they will rub you with methodically practiced movements one by one until you feel bruises and corns, so asking to change the masseur to another does not make sense at all (trains will ride on the same rails)...
After 3 procedures, I already decided to give up so as not to endure this sado, but first I asked for relaxation, the masseuse began to do a little weaker, but the same massage, which proves their incompetence and narrow focus. The request for a refund for unfinished procedures was refused, supposedly not accepted as if I had already been provided with a service. So if you want to buy a pig in a poke, your choice, you will not be refunded 100%!! ! My rating for the intrusive service and services, as well as the room, which is in an unsanitary state - 2. I mean dampness and mold, which has firmly settled in the relaxation room, so I do not recommend it for allergy sufferers! I have an allergic cough. Repairs are needed to remove this mold and install ventilation to eliminate the emergence of primitive life on the ceilings and walls.
The staff is polite, from the Russian-speaking manager Yuri, who will help with various questions.
Great room with a modern design, everything works, even Wi-Fi was free on the balcony. From our room there is a gorgeous view of the pool and the sea, convenient location, close to the beach (the beach is excellent sand, comfortably equipped, sunbeds, mattresses, umbrellas, tables)
From what I didn’t like, the food is monotonous for 5 *, animation for - 3, nothing is provided for children, they entertained themselves, since there are water slides and a clean pool on the territory of the hotel and a cafe with sweets.
As promised a spa review!
My impressions of the spa and massage in general.
To be honest, that money is definitely not worth it, they will try to sell you the maximum number of procedures 7 massages for 300 bucks, for example, you must agree so robustly! Of course, you can bargain like in the market, but it's definitely not worth it, believe me. Nobody solved my problem of melancholy and overworked hands during the whole course! The entire staff of masseurs is trained in the same way, and if you do not have a thick skin, then after a certain number of procedures you will feel how they will rub you with methodically practiced movements one by one until you feel bruises and corns, so asking to change the masseur to another does not make sense at all (trains will ride on the same rails)...
After 3 procedures, I already decided to give up so as not to endure this sado, but first I asked for relaxation, the masseuse began to do a little weaker, but the same massage, which proves their incompetence and narrow focus. The request for a refund for unfinished procedures was refused, supposedly not accepted as if I had already been provided with a service. So if you want to buy a pig in a poke, your choice, you will not be refunded 100%!! ! My rating for the intrusive service and services, as well as the room, which is in an unsanitary state - 2. I mean dampness and mold, which has firmly settled in the relaxation room, so I do not recommend it for allergy sufferers! I have an allergic cough. Repairs are needed to remove this mold and install ventilation to eliminate the emergence of primitive life on the ceilings and walls.
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• 4
On the plus side - a good pool and staff working day and night. That's all))) Rooms a la scoop, the area is neglected, the beach is dirty, sunbeds are shabby with a plastic mattress, as if in a morgue. Cleanliness in the hotel, plumbers, this is normal. Food! ! ! ! ! ! ! It's just trash, cold dishes, a small choice - especially breakfast - at least once there was a warm bun ((Cold eggs and sausages.
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On the plus side - a good pool and staff working day and night. That's all))) Rooms a la scoop, the area is neglected, the beach is dirty, sunbeds are shabby with a plastic mattress, as if in a morgue. Cleanliness in the hotel, plumbers, this is normal. Food! ! ! ! ! ! ! It's just trash, cold dishes, a small choice - especially breakfast - at least once there was a warm bun ((Cold eggs and sausages. Lunch - never risked. )) Points, but dinner - very similar, albeit hot. , Staff - maybe all this disaster will pass, this hotel will be better.
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• 3
We chose this hotel because we decided to do so with a tour operator. Food - 4+ out of 5. Room - 4 out of 5, because the stains were somewhere on the carpet, there was a hole in the bed somewhere, cosmetics were not brought. Reception - 1 in 5, very unfriendly staff, they in their language clearly not positive things said about one of the tourists.
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We chose this hotel because we decided to do so with a tour operator. Food - 4+ out of 5. Room - 4 out of 5, because the stains were somewhere on the carpet, there was a hole in the bed somewhere, cosmetics were not brought. Reception - 1 in 5, very unfriendly staff, they in their language clearly not positive things said about one of the tourists. The beach was a bit dirty, it was not comfortable to swim, because there were waves, sunbeds, umbrellas - enough. Territory: large, beautiful, green, very beautiful. The playground is bad, you can get injured on the slides, they look good, but when the sun was very hot, the child could not be there because of no protection. There were many cafes and shops nearby. The animation is the same, but good.
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• 4
After a night flight, we were brought to the hotel at 7 am, without saying the time of the meeting with the guide. There was no time on the board. The reception does not know Russian and... English. There were no rooms for me, but all Germans in groups and couples were immediately settled and helped to carry their suitcases.
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After a night flight, we were brought to the hotel at 7 am, without saying the time of the meeting with the guide. There was no time on the board. The reception does not know Russian and... English. There were no rooms for me, but all Germans in groups and couples were immediately settled and helped to carry their suitcases. I was given a card at 14-30, they didn’t bring my suitcase, they didn’t show me to the room. In fact, it turned out that the hanger and the do not disturb/cleaning key were broken in the room. I wanted to say this, but. . . I don't know German. As soon as I approach the counter, they disappear behind the partition. And so for several days. When on the 5th day my linen and towels had not yet been changed, I had already forced the workers to call the guide and sort it out. My departure from the hotel was already in question. During the departure, they spoke in pure Russian, i. e. all days just mocked. Turkish hospitality for Russians! Why sell our tourists vouchers there if the hotel is imprisoned for the Germans?? ? The sediment remained... I suggest not to go to Turkey! Kidding. I'm definitely not going now.
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• 8
We rested at the hotel from 07/03/2017 to 07/13. . I can't NOT write a review so that people know where they are going. From the first lines I will say - I do not recommend the hotel !!!! ! We arrived at the hotel at about 03:00 at night, we were hung up with bracelets, they said that now there are no free rooms and we need to wait until 10:00 (this is a normal topic, we already knew that the settlement was from 10:00, well, all of a sudden, you never know, sometimes they settle on arrival).
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We rested at the hotel from 07/03/2017 to 07/13. . I can't NOT write a review so that people know where they are going. From the first lines I will say - I do not recommend the hotel !!!! ! We arrived at the hotel at about 03:00 at night, we were hung up with bracelets, they said that now there are no free rooms and we need to wait until 10:00 (this is a normal topic, we already knew that the settlement was from 10:00, well, all of a sudden, you never know, sometimes they settle on arrival). But this is not the worst thing in our history. We left our luggage at their reception and went to look at the nearest one (is it a city hotel?
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• 7
We stayed at the hotel at the beginning of May. I can only join all the positive reviews about this hotel. Met well. Settled well. They fed excellently. The attitude towards Russians is good. Poor knowledge of Russian, but English and German - please. A Russian-speaking girl Maria will always help at the reception, in Aziza's spa.
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We stayed at the hotel at the beginning of May. I can only join all the positive reviews about this hotel. Met well. Settled well. They fed excellently. The attitude towards Russians is good. Poor knowledge of Russian, but English and German - please. A Russian-speaking girl Maria will always help at the reception, in Aziza's spa. The hotel is modern, beautiful, clean and comfortable. The staff in the restaurant, on the beach, in the bars are friendly, respectful. The price matches the quality.
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• 8
We rested at the beginning of June. Only the best impressions and memories remain. The hotel is new and beautiful. Its location is very good. The rooms are big enough and comfortable. Not much furniture, but comfortable and practical. The settlement took place before 14.00, without surcharges, they calmly complied with the request - to give a room with one double bed.
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We rested at the beginning of June. Only the best impressions and memories remain. The hotel is new and beautiful. Its location is very good. The rooms are big enough and comfortable. Not much furniture, but comfortable and practical. The settlement took place before 14.00, without surcharges, they calmly complied with the request - to give a room with one double bed. Safe $3 per night. Elevators are fast and quiet.
Although the hotel staff are considered to be non-Russian speakers, they understand everything and, if necessary, they can explain all the information. The guide from Aneks - Ismail, Ray - in the SPA center and Tatyana in the advertising boutique of the skin - are very good people, they can always tell and suggest everything.
A deposit for towels upon check-in is $10, upon check-out they are given back. The exchange of towels is free 1 time per day - you get it in the morning, you hand it over in the evening, you can not take it if you want before 8.30 at sea.
There are a lot of attendants, but all the staff is very correct, not intrusive, everyone does their job, while absolutely not interfering with rest, but doing everything for a comfortable stay.
The food is amazing! There is a lot of it, very tasty and varied. The restaurant is big, there were never queues for anything. Several bars and restaurants at every turn. On the day of departure, check-out is at 12.00, but the bracelets are not removed, you can use the entire structure until the very departure, which is very nice.
Vacationers, mostly Germans, are calm, do not make any fuss and noise. Nice to rest. The animation is unobtrusive. Music during the day is calm, in the evening it is not audible at all. There are few young people, the hotel is for a relaxing holiday.
There are many shops nearby from all sides, on foot in 15 minutes you can walk to the ancient city of Side, where they bring you on excursions for big money. In the evening, I advise you to walk along the embankment, where there are also many shops and cafes. Minibuses to Side and Manavgat stop near the hotel.
On Saturdays, a mobile market arrives in Side - a 15-minute walk from the hotel deep into Side, along the street perpendicular to the sea almost opposite the hotel.
To the beach 2 min walk. The beach is big and clean. There are a lot of sun loungers, few vacationers.
The sea is clean and warm, the entrance is gentle, gradual.
Among the shortcomings: wi-fi is free only near the reception, in the bar on the -2nd floor and near the dining room on the -1st floor.
Yes, and the cost of the safe can be included in the price of the tour.
All in all, a very good hotel. I recommend to all doubters.
Although the hotel staff are considered to be non-Russian speakers, they understand everything and, if necessary, they can explain all the information. The guide from Aneks - Ismail, Ray - in the SPA center and Tatyana in the advertising boutique of the skin - are very good people, they can always tell and suggest everything.
A deposit for towels upon check-in is $10, upon check-out they are given back. The exchange of towels is free 1 time per day - you get it in the morning, you hand it over in the evening, you can not take it if you want before 8.30 at sea.
There are a lot of attendants, but all the staff is very correct, not intrusive, everyone does their job, while absolutely not interfering with rest, but doing everything for a comfortable stay.
The food is amazing! There is a lot of it, very tasty and varied. The restaurant is big, there were never queues for anything. Several bars and restaurants at every turn. On the day of departure, check-out is at 12.00, but the bracelets are not removed, you can use the entire structure until the very departure, which is very nice.
Vacationers, mostly Germans, are calm, do not make any fuss and noise. Nice to rest. The animation is unobtrusive. Music during the day is calm, in the evening it is not audible at all. There are few young people, the hotel is for a relaxing holiday.
There are many shops nearby from all sides, on foot in 15 minutes you can walk to the ancient city of Side, where they bring you on excursions for big money. In the evening, I advise you to walk along the embankment, where there are also many shops and cafes. Minibuses to Side and Manavgat stop near the hotel.
On Saturdays, a mobile market arrives in Side - a 15-minute walk from the hotel deep into Side, along the street perpendicular to the sea almost opposite the hotel.
To the beach 2 min walk. The beach is big and clean. There are a lot of sun loungers, few vacationers.
The sea is clean and warm, the entrance is gentle, gradual.
Among the shortcomings: wi-fi is free only near the reception, in the bar on the -2nd floor and near the dining room on the -1st floor.
Yes, and the cost of the safe can be included in the price of the tour.
All in all, a very good hotel. I recommend to all doubters.
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• 5
Pros: a modern and multi-level building, a beautiful and large pool, especially a beautiful view from the upper floors of the illuminated pool and the Side promenade. Close to Old Side with its open-air museums, there are many shops, bars around the hotel, a promenade along the sea. Good food in the evening.
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Pros: a modern and multi-level building, a beautiful and large pool, especially a beautiful view from the upper floors of the illuminated pool and the Side promenade. Close to Old Side with its open-air museums, there are many shops, bars around the hotel, a promenade along the sea. Good food in the evening. Excellent housekeeping. Attentive and unobtrusive waiters. Gentle entrance to the sea, sand.
Cons: inconvenient to get to the beach, WiFi is weak and only in the lobby. The equipment of the rooms is not thought out in detail (there is no hanger for clothes, nowhere to put soap in the shower, water in the shower cabin flows on the floor).
Some unpleasant moments in the service that we personally encountered: no one explained to us the structure of the hotel, what and where is located, how to get to the sea. DID NOT SAY THAT THE TOWELS ARE EXCHANGE! There was a surprise at check out. For the packing of suitcases, they immediately called 3 prices, each time carefully looking at us. First, for free, then 15.20, and generally confused as a result. SPA is a separate story, my husband bypassed them, because of too intrusive service. On their part, there was indignation and dissatisfaction with his refusal of a paid massage course. Dinner was often virtually non-existent. Vegetables, fruits and tough chicken meat or cutlets for which hungry people stood in line. Therefore, we did not dine at the restaurant, but took cakes and ayran.
I would advise the hotel administration to "work" with the SPA staff and representatives of Anex, whose presence our tourists did not even notice.
Yes, although the hotel is German, there are a lot of Russians there, at least half.
Cons: inconvenient to get to the beach, WiFi is weak and only in the lobby. The equipment of the rooms is not thought out in detail (there is no hanger for clothes, nowhere to put soap in the shower, water in the shower cabin flows on the floor).
Some unpleasant moments in the service that we personally encountered: no one explained to us the structure of the hotel, what and where is located, how to get to the sea. DID NOT SAY THAT THE TOWELS ARE EXCHANGE! There was a surprise at check out. For the packing of suitcases, they immediately called 3 prices, each time carefully looking at us. First, for free, then 15.20, and generally confused as a result. SPA is a separate story, my husband bypassed them, because of too intrusive service. On their part, there was indignation and dissatisfaction with his refusal of a paid massage course. Dinner was often virtually non-existent. Vegetables, fruits and tough chicken meat or cutlets for which hungry people stood in line. Therefore, we did not dine at the restaurant, but took cakes and ayran.
I would advise the hotel administration to "work" with the SPA staff and representatives of Anex, whose presence our tourists did not even notice.
Yes, although the hotel is German, there are a lot of Russians there, at least half.
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• 18
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