REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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Travel agency assessment:
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Terrible tour firm. Staff, even after the request to advise something so that we want to come back to you again, sold complete garbage. This travel agency is not interested in the wishes of the client, the main goal is to SELL, after you buy a tour from them, you can not count on any support, our flight was postponed for 20 hours, another place was changed, no one warned us, and our travel agency calls did not answer Sold, and then no one is interested. →
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A good travel agency. Special thanks to the travel consultant Victoria for the paperwork, for the recommended hotel, for worrying about how we got there, whether we like it, wrote on viber, was interested. →
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For a long time, my sister and I thought about where we should fly this summer (we saved up money for a vacation not in Primorsk)))))). Tired of relaxing in the Zaporozhye region. Once in one of the shopping centers we came across a tour operator Coral Travel. We decided to just stop by and ask. The manager girl was friendly and did not snort at us, even when we said that we only wanted to know the prices for the rest. →
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We went on tour "Stockholm is here" with Tango Travel. two cities in the program - Riga and Stockholm. We specially chose this tour because we wanted to see more of Riga and Stockholm. We were already in these cities 2 years ago on a tour of Scandinavia, but, alas, in Riga we had only a 1.5 hour tour, and immediately went to Tallinn. With Stockholm the same thing, in the morning the excursion sailed and after that moving to Norway. →
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The disgusting work of the hotel guide, in case of problems with check-in, does not help, but vice versa. even refused to give his phone number →
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do not resolve settlement issues →
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Tours are really cheaper than other companies. Agents are working. The only thing I would like is more contact “agent-tourist” because since the time we got to the rest, the manager has not contacted us anymore, she didn’t even ask how we got there, and at the end of the rest, too. It's good that everything went without problems, otherwise it might not have got in touch. →
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Flights are constantly rescheduled, they do not inform about it in advance, they check into another (not booked) hotel. They report this only upon check-in. They don’t answer calls, they don’t deal with complaints. You feel insecure in another country. Managers are not even interested in your opinion. Disregard for customers. I will never go there again. →
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I made a mistake and I won't bother again →
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We turned to a travel agency on the advice of neighbors and did not regret it. Previously, we organized our holidays ourselves, but this summer there was no time for this, so we turned to a travel agency. I speak with full responsibility, the agency saved us a lot of time, money and nerves. We phoned the manager, came to the office, then they told us everything, showed photos and videos. →