dishonest tour operator
We ordered a tour on 12/31/2013 for 5 people 2 vz. and 2 children. + 1 voz. At the same time, they indicated that the flight should be all together on one flight. We booked a hotel room on the top floors. Otherwise, they asked the tour not to be confirmed. On 12/31/2013 we were told that all the conditions were agreed, on 01/02/2014 they confirmed everything, and upon receipt of the package of documents they were confronted with the fact that 1 voz.