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Question about penalties from TO.
Comrades!
A question of this nature.
We signed an agreement with TA with the terms of 30% prepayment for the tour from TO. We did not make a prepayment.
TA tour booked for the date. Force majeure has now intervened and we are shifting the departure date from the same TA to a similar tour from the same TO!
TA announces 90% of the fines from the cost of the tour, which allegedly exposes TO. How to be? Who has been in this situation?
Of course, you can send TA away and buy a tour to another MOT and everything on this one.
But still, I don’t want to be such a pig. Tell me!
A question of this nature.
We signed an agreement with TA with the terms of 30% prepayment for the tour from TO. We did not make a prepayment.
TA tour booked for the date. Force majeure has now intervened and we are shifting the departure date from the same TA to a similar tour from the same TO!
TA announces 90% of the fines from the cost of the tour, which allegedly exposes TO. How to be? Who has been in this situation?
Of course, you can send TA away and buy a tour to another MOT and everything on this one.
But still, I don’t want to be such a pig. Tell me!
Translated automatically from Russian. View original
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Answers • 5
What does it say in your contract?
Did TA trust your word?
Of course, for them, the best trust is your money.
Good luck resolving this situation!
Did TA trust your word?
Of course, for them, the best trust is your money.
Good luck resolving this situation!
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answered 14 years ago
And in the contract, what is indicated in the paragraph about the cancellation or change of the reservation? I assume that you have a tour booked for the May holidays? There, on holidays, fines are calculated differently than on ordinary days. Try to call the TO, find out what fines they issue to the TO in a situation like yours.
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answered 14 years ago
recently discussed a similar question here.
The person asking the question considered the neighbor's diarrhea to be Force Majeure.
Would you accept from TA force majeure reasons similar to yours?
Therefore, do not write about force majeure. You simply cannot or do not want to fly for your personal reasons. Force majeure is proved by a certificate from the Chamber of Commerce and Industry.
In fact.
If TA has booked a tour and departure dates fall on May holidays, then such a fine is real for TA. To control, go to the TO website and download the agency agreement - there is a scale of fines.
Usually, when transferring dates from the same operator to the same hotel, TA can decide to cancel the primary tour without penalty.
Formally, you are responsible within the framework of the contract you signed.
You can check the TA information. To do this, let them show the booking on the TO website and the invoice for the fine from the TO address.
The person asking the question considered the neighbor's diarrhea to be Force Majeure.
Would you accept from TA force majeure reasons similar to yours?
Therefore, do not write about force majeure. You simply cannot or do not want to fly for your personal reasons. Force majeure is proved by a certificate from the Chamber of Commerce and Industry.
In fact.
If TA has booked a tour and departure dates fall on May holidays, then such a fine is real for TA. To control, go to the TO website and download the agency agreement - there is a scale of fines.
Usually, when transferring dates from the same operator to the same hotel, TA can decide to cancel the primary tour without penalty.
Formally, you are responsible within the framework of the contract you signed.
You can check the TA information. To do this, let them show the booking on the TO website and the invoice for the fine from the TO address.
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answered 14 years ago