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I want to buy a tour on the tour operator's website on my own. Has anyone done this and is it safe?
I want to buy a tour on the tour operator's website on my own. Has anyone done this and is it safe?
Translated automatically from Russian. View original
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17 subscribers  • asked 2020-11-023 years ago
Answers  •  47
аватар ollennka
I bought once, it's quite safe.
аватар agent_borabora
What is the danger?
аватар Elenka08
Does the tour operator sell to individuals?
аватар moy_contakt
On the site you can choose a tour, but when you try to buy, you will be offered to contact a convenient travel agency, as the tour operator does not work directly with individuals.
аватар holub_juliya_gmail_com
Some MOT has sales managers who recently spoke with one from Coral. Others will direct you to the nearest travel agency. The price will not be affected.
аватар Vika284
Judging by your previous question, you mistakenly think that Pechersk Coral is TO
this is an ordinary travel agency from which you buy a tour
аватар Fancase
Usually, when contacting a tour operator, you will be sent to the nearest travel agency.
And the cost of the tour operator will not offer lower than the recommended price for travel agencies.
аватар ollennka
And what's the point of refusing to work directly with tourists? On the Internet, the tour almost sells itself, and the entire commission remains with the operator. Is this some kind of legal gimmick?
аватар svetlana.slabodchikova
That's what made me doubt today. On the TO Coral Travel website, the official price is one to one, like that of the Pechersk Coral travel agency. It can't be like that, right?
аватар holub_juliya_gmail_com
Why can't he? Travel agent commission to pay MOT, not you.
аватар agent_borabora
"What's the big deal about refusing to work directly with tourists?"
- Tourists take too much time, which the operator does not have.
"On the official website of TO Coral Travel, the price is the same as that of the Pechersk Coral travel agency. It can't be the same, right?"
- Not true. The agency's price should be the same as the operator's or lower.
аватар klichko
And why would a large manufacturer waste money on trifles ... hire a cloud of people, instruct and butt heads with dissatisfied customers. Isn't it easier to transfer all the dirty work to the distributor. TO manufacturer, TO seller
You can buy a tour directly on online services. These are giant sites with a few employees who receive a commission directly from the TO, depending on the number of sales. Whereas TAs keep a clear % from each sale, according to the agreement with TO
аватар ollennka
So I don't discuss selling tours offline. And selling online is quite a profitable undertaking in terms of the ratio of time costs and financial benefits.
аватар agent_borabora
"And selling online is quite a profitable undertaking in terms of time-to-financial benefits."
- If it were so, the tours would be sold online.
аватар ollennka
Yes, we sell it that way, so it became interesting why you don’t have it.
аватар klichko
If that were the case, tours would be sold online.
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And to contact, complain where, if something is wrong or even force majeure. Until the people are ready
аватар Wiland
TA receives a bonus from sales from TO, the more tourists they send per year, the greater the "rollback" bonus. Previously, there were up to 50 tourists 8%, up to 100-10%, from 100 tourists a year 13% rollback, now the margin may have shrunk. If you buy large packages from 10 people, you can bargain well with TA, they will throw off less max 5-6% of the TO price
аватар svetlana.slabodchikova
Thanks everyone for the replies. I went as far as booking a tour on coraltravel.ua. It looks like they will then redirect to the manager. But you are right, there is a certain fear that everything is online, but now it is clear who owes whom and how everything works)
аватар antonua
"maybe the tour operator does not work directly with individuals."
TUI works exactly. Maybe someone else.
аватар Vika284
Before the covid era, you can buy a tour online from the German TUI, for example, to the Dominican Republic
Previously, it was possible to buy from our TUI, but now I don’t know
аватар moy_contakt
The situation with quarantine and cancellation / rescheduling of tours has shown that sometimes you need to work hard with clients. Of course, I don’t know how those who had tours booked through the fairway and similar on-line platforms processed their transfers, but I know TAs that, having closed, left their customers without support. TO gave a manager to solve such issues (it was the case with friends) and already through this manager there was a document flow (signing additional documents, deposits, etc.). TO minimizes its communication with tourists to the maximum and shifts this hemorrhoids to TA, for which it pays%.
аватар Pachok
Online sales are slowly starting :) I think the further, the more there will be. In addition to Tui, I know exactly what Mouzenidis sells, both tours and air tickets. And a couple of aggregator agents have also been successfully working this way for several years.
аватар mindguru
TO minimizes its communication with tourists to the maximum
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Bravo! You can't say better.
аватар mindguru
Pachok, WTF Mouzenidis?
аватар ollennka
Operator for Greece
аватар mindguru
Which sells tours to dozens of countries, except for Greece.
аватар V.Zolot
Bought once before the pandemic era. They didn't throw it.
аватар Pachok
mindguru in what sense WTF? This operator is one of the largest in Greece. They also have other destinations, but Greece is the main one.
аватар allsafat
It’s better not to bother with TO and their TA, since TO has hotels from which they have already bought a guaranteed number of rooms and they will try to get you there, hiding their shortcomings, but it still won’t be cheaper, because for sales of TO it’s all the same hires an employee, and he needs to be paid a salary, regardless of whether there are sales or not, especially in covid times.
аватар yaroslavpop
Why bother with the work of tour operators directly? After all, you can make an order through a normal travel agency. In addition, there are private pickers of tours, who have an appetite that is not brutal
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