Question o Egypt
Ask a Question
Ask a question
Interesting questions
Topics questionа
Related question «Hotel selection»
Hotel theft - what to do?
Rested in Melia Sinai, Sharm. On the last evening, someone climbed into the room, opened the safe, took the wallet with money and a payment card. Everything was discovered at five in the morning - half an hour before the arrival of the bus, on which we were taken to the airport. On the spot, there was no time to sort things out with the stupid boy at the reception. Already in Kyiv, I sent an application addressed to the director of the travel agency, where they bought the tour, and the operator Anex Tour. We also sent a letter to the president of the hotel chain in Spain. Who knows, according to the results - should we expect any action from the operator and the hotel? Is it possible to get some kind of compensation? Thanks for the answer.
Translated automatically from Russian. View original
Subscribe
Answers • 21
Without a police report, it is unlikely that anyone will do anything. Stolen valuables are returned if the thief is caught. The only possible thing is that the hotel itself will offer some preferences on the next visit.
Like
You like
•
2.5
answered 11 years ago
The topic is relevant, I want to know how your case will end.
Like
You like
•
½
answered 11 years ago
If they steal from the safe, then what to do .... carry everything with you or something
Like
You like
•
1.5
answered 11 years ago
Don't get your hopes up, nothing will happen. In the best case, they will send you a letter stating that the internal investigation carried out did not produce results, and those who, according to their systems, entered the room, deny the fact of theft. In addition, you have not fixed everything in place, so it is not possible to establish the truth. But I want to tell you that if this theft happened earlier and you started the showdown on the spot, you wouldn’t achieve any special results either, you just spent your nerves. Any hotels are very reluctant to admit the facts of theft on their territory.
But your information for the hotel is very helpful. All hotel staff who had access to your room will be taken under suspicion and subsequent complaints of this kind will be decided on the further work of the staff. It's like a "storage" system.
But your information for the hotel is very helpful. All hotel staff who had access to your room will be taken under suspicion and subsequent complaints of this kind will be decided on the further work of the staff. It's like a "storage" system.
Like
You like
•
4
answered 11 years ago
I read a lot of similar reviews - people never return anything, alas, but such cases happen at all resorts and in any hotels. They take advantage of this, that people will not prove anything and will not be able to do anything - and especially on the last night before departure. My friends never put money in a safe - they all hem everything somehow in a suitcase under the lining and hang a padlock on the suitcase. And that's all. Now I’m thinking about the same thing .... Although they always used to leave all the money, gold, watches, phones in a safe .... Somehow it’s all unpredictable and scary that people kill their desire to rest with their meanness :( Hardly after such cases, someone will go again to the same hotel?
Like
You like
•
6
answered 11 years ago
Lord! Well, haven't you realized until now that all safes in hotels have a common (emergency) code that all employees know. This is done in order to avoid problems for tourists who have forgotten the code or the lock of the safe is stuck. But, unfortunately, many employees are not clean-handed. Therefore, draw your own conclusions. Use the principle - I carry everything with me.
Last year we were in Crete. A neighbor in a hurry, going on an excursion, left 800 euros on the bed and found it only already far from the hotel. Maid EVERYTHING!!! brought to the reception.
After Egypt and Turkey, we were shocked.
Last year we were in Crete. A neighbor in a hurry, going on an excursion, left 800 euros on the bed and found it only already far from the hotel. Maid EVERYTHING!!! brought to the reception.
After Egypt and Turkey, we were shocked.
Like
You like
answered 11 years ago
Why were you shocked? In our country and in Turkey for 15 years of trips, no one took anything.
There is such a wonderful thing - "manibelt" is called, I recommend it to those who are afraid for their money. And it’s generally ridiculous to take “gold” on a mass vacation ...
There is such a wonderful thing - "manibelt" is called, I recommend it to those who are afraid for their money. And it’s generally ridiculous to take “gold” on a mass vacation ...
Like
You like
answered 11 years ago
travelsita, ooh, that's interesting about the code. On vacation in Hurghada in Steigenberg, the last time the safe didn’t open, they called an employee, three people came, and he opened it not with a code, but with a key. And pah-pah never for 3 times of rest there nothing from the safe was lost.
Like
You like
•
½
answered 11 years ago
When I was resting in Bulgaria at a resort, I left some money for cleaning (a tip of a few euros) on the bed, and safely found them on the TV table after cleaning. only by catching the maid alive was she able to put her a tip))))))))
in Egypt you will not find such a "lafa", everything that is left on the bed can be regarded as a tip))))))))) there have been incidents
In Egypt, everyone believes that foreigners who come here do not count money and can immediately borrow 10,000 dollars. When my brother came to me and we went to the Cairo Zoo (the place is absolutely not touristy and the local population not only stared at us, but also made us feel like another exhibit of this zoo). And when we took a picture with a lion cub and waited for a photo, a photographer approached us and said to my husband in surprise: wow, you are married to a foreigner, can you lend me $ 10,000 for business)))))) just like that))))
in Egypt you will not find such a "lafa", everything that is left on the bed can be regarded as a tip))))))))) there have been incidents
In Egypt, everyone believes that foreigners who come here do not count money and can immediately borrow 10,000 dollars. When my brother came to me and we went to the Cairo Zoo (the place is absolutely not touristy and the local population not only stared at us, but also made us feel like another exhibit of this zoo). And when we took a picture with a lion cub and waited for a photo, a photographer approached us and said to my husband in surprise: wow, you are married to a foreigner, can you lend me $ 10,000 for business)))))) just like that))))
Like
You like
•
1.5
answered 11 years ago
but in fact, in response to the question, due to the fact that you did not raise this issue in Egypt, then at best your example will simply be taken as a piggy bank.
It is hard to prove something here, not to mention the fact that it would be done after departure.
And by the way, the option with a pocket on the suitcase is very relevant, none of the servants will open the suitcase and rummage there too (no one knows if there is something valuable in the suitcase or not)
It is hard to prove something here, not to mention the fact that it would be done after departure.
And by the way, the option with a pocket on the suitcase is very relevant, none of the servants will open the suitcase and rummage there too (no one knows if there is something valuable in the suitcase or not)
Like
You like
•
2
answered 11 years ago
all the employees do not know the code, and as Irina charm correctly wrote, in the event that the code is forgotten, then not one person comes, but several and only one has access to the codes, because if something happens, they will be charged from him as the owner of this information.
mostly clever thieves, with the kind help of you to set up a safe, peep the code and then steal like that. Therefore, the advice is to say thank you for their help and deal with the operation of the safe yourself without their presence (this has never let me down and the safes have not been stolen from me)
mostly clever thieves, with the kind help of you to set up a safe, peep the code and then steal like that. Therefore, the advice is to say thank you for their help and deal with the operation of the safe yourself without their presence (this has never let me down and the safes have not been stolen from me)
Like
You like
•
2
answered 11 years ago
We really want to think that the emergency code is known to a limited number of hotel employees .... But in fact, as you can see, the safes open without signs of breaking and, as a rule, on the last day, before departure, they did not manage to find out and do anything. Alas...
Like
You like
answered 11 years ago
I didn't tip the janitor, he stole my glasses. The miser pays twice - leave a tip! :)
Like
You like
•
1
answered 11 years ago
I sympathize very much, but it is almost impossible to prove the fact of theft in your case, because. due to lack of time, you did not fix it in place. I also think that it is better to store valuables in a secluded place in a suitcase. People are different. On my first visit to Sierra, my girlfriend and I left for 2 days on an excursion (Israel-Jordan) , and just before leaving, I decided to take some more money with me. I took out my wallet from the safe, counted the money, took a few bills, and left the rest on the bedside table near the kettle (more than 1000 dollars) I remembered this only at the border with Israel. hotel, all my money is in place and carefully covered with a small towel. And during this time we had a cleaner and brought clothes from the laundry. Thanks to these people, but we must, of course, be more vigilant. Cases of theft in hotels and on the last day unfortunately they do.
Like
You like
•
2
answered 11 years ago
I was in 8 different hotels in Egypt, but nothing was lost from the safes. All hotels still have a safe at the reception and, theoretically, the money safety guarantee should be higher there. But I've never used it and can't tell you how to use it.
Like
You like
•
1.5
answered 11 years ago
--I didn't tip the janitor, he stole my glasses--
And we left a tip, and at one moment I discovered the loss of small scissors. It could not have occurred to me that they could have been stolen, I just thought they were gone, and I asked the cleaner if he had met them. Listen, this I did not expect - he changed so much in his face, there was no doubt, my thing found a new owner. But how disgusted I was! ...
And we left a tip, and at one moment I discovered the loss of small scissors. It could not have occurred to me that they could have been stolen, I just thought they were gone, and I asked the cleaner if he had met them. Listen, this I did not expect - he changed so much in his face, there was no doubt, my thing found a new owner. But how disgusted I was! ...
Like
You like
•
2
answered 11 years ago
Is the hotel responsible for the theft of the safe from the room (they ripped the safe out of the wall)?
Like
You like
answered 11 years ago
Is the hotel responsible for the theft of the safe from the room (they ripped the safe out of the wall)? hemorrhagic complete (consul) there were passports. Thais pull, but settled in the best room. the camera recorded the thief, but the monkeys look the same ((((In general, shit and not rest.
Like
You like
answered 11 years ago
Dear compatriots! I would like to share with you my story and experience gained while on vacation in the Arab state of Egypt, the city of Hurghada at the Albatros White Beach (Hurgada) – 5 * hotel, where money was substituted (theft) from the safe. I am writing this to you so that you can protect yourself and do the right thing if you find yourself in such an unpleasant situation. When this situation happened to my family, I could not get complete information anywhere on how to proceed: not from the travel agency from which I purchased a voucher for a vacation in Ukraine, not from the host country in the state of Egypt, the Join UP tour operator, not from the media and not in the reviews of tourists. Therefore, I share my experience.
It was not the first time I went to Egypt to rest, and there have never been such troubles. I purchased two vouchers (a family of 4, two rooms) for a vacation in the city of Lutsk (Ukraine) at the Welcome tour travel agency at the Albatros White Beach Hotel (Hurgada) - 5 * in the period
It was not the first time I went to Egypt to rest, and there have never been such troubles. I purchased two vouchers (a family of 4, two rooms) for a vacation in the city of Lutsk (Ukraine) at the Welcome tour travel agency at the Albatros White Beach Hotel (Hurgada) - 5 * in the period
Like
You like
•
39
answered 8 years ago