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How to check if there is a tour reservation without an application (booking) number?
For many years we have been flying through a trusted agent, but then we were lucky to win a gift - a certificate from a travel agency Let's go with us. Our manager is behaving very suspiciously, which has aroused anxiety in me. I gave an application for booking a tour with introductory information - hotel, operator, date of departure and return and time of departures there and back. The price exceeded the face value by a couple of thousand. And so it began, the manager told us: 1. Prices for tours are listed on the site Anekstura-deception, to attract tourists. The real price of the tour is higher by 5 thousand hryvnia. 2. For the flights that we have chosen, it turns out that you need to pay extra (there at 13:00 and back at 10:30). When I said let him book flights that are free of charge, he said that there at 15:00 and back at 02:05, but it’s better to pay extra and fly back at 8:00 or 10:30.
I sent him a link to the Anex website, where it is indicated that there are surcharges for the morning until 12:00 and the evening after 12:00, and the flight schedule for our dates - there is no return flight at 02:05. The answer killed is not correct information on the site!
I sent him a link to the Anex website, where it is indicated that there are surcharges for the morning until 12:00 and the evening after 12:00, and the flight schedule for our dates - there is no return flight at 02:05. The answer killed is not correct information on the site!
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Answers • 34
What nonsense. How many fly from different operators (including from anex) I look for information, I look at prices on sites where there is a general info for all maintenance, and then I go to the site of a specific maintenance and directly monitor the selected tour there. Everything is always up to date with the annex, with the only difference being that when entering the section on departures, the information may change, but at the same time it is displayed and everything is visible. Your manager is clearly confused. I don’t know all the introductory notes on your situation, but either you didn’t write everything here to the end, or .... In general, according to the anex, I would not advise making additional payments for departures, since we had a flight (in November we flew to Thailand) 5 times and as a result, at first the flight went in the morning, then they moved it to 14 hours, even closer to the hour H to 18 hours and a week before departure, the flight was set to 23.55 ...... well, our 12 nights immediately decreased by 10 more and because of the many hours of time difference)
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2.5
answered 5 years ago
Without hesitation, she turned to another office with the same input - the price corresponds to the price on the Anekstura website. Departures that we wanted - without additional payments and she does not see a night flight back at 02:05. But the problem is that the certificate can only be used in the office where the manager is dishonest. We paid a couple of thousand extra for the tour and booked a return flight at 02:05 (which is not on the operator's website) and we don't know what else to expect. Naturally, the reservation number does not give. And now I don’t know how to check whether the reservation has been made/paid. And he also issued a pearl, so although we bought a tour to this hotel, there may not be enough places in the selected hotel and we will be accommodated in another one.
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answered 5 years ago
TA Come with us big, there are many offices. Call the central, describe the situation, I think that everything should be resolved normally. They generally value their reputation.
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answered 5 years ago
And what did they give you? agreement, voucher, when is the flight? In the contract itself, what is written and with what
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1.5
answered 5 years ago
moy_contakt, ask what nuances are you interested in? About surcharges for flights - I agree 100%
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answered 5 years ago
ollennka, they called and asked. They said they will tell you only by the number of the application.
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answered 5 years ago
They gave me only a contract, vouchers before departure! My husband will bring me, I will write what is in the contract. I organized everything by phone, my husband signed the contract with a certificate.
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answered 5 years ago
The certificate, as I understand it, was a gift from the TA itself. Did you go with us? There may be conditions, restrictions, etc.
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answered 5 years ago
ollennka, the question is how to check without an application, it says there. He does not give the application number, justification - Anekstur will take away the license from him. Laughter and sin, either he himself does not shine too much with his mind, or he tells fairy tales.
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answered 5 years ago
moy_contakt , a gift certificate from a financial company to an employee, but can only be used at the office with the specified address. You want to say under special conditions they will organize a flight for us at 02:05? Or the conditions for increasing the price should be spelled out there?
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answered 5 years ago
In any case, call the main office "Let's go with us" and if the tour is from Anex, then to the main office of Anex, tell us about this situation and provide the details of such a travel agency.
If the tour is from TO Anex, you can find out from the operator the exact information booked and paid for your hotel, air, transfer
Write a letter to the hotel and check if you have booked a room, call the airline and check if your paid reservation is on the flight
If the tour is from TO Anex, you can find out from the operator the exact information booked and paid for your hotel, air, transfer
Write a letter to the hotel and check if you have booked a room, call the airline and check if your paid reservation is on the flight
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answered 5 years ago
OLA14, these are special conditions - buying a tour at a specific address, there may also be a specific MOT (only anex and no one else), a specific tour period, country, etc.
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answered 5 years ago
A financial company, a gift ... If this is what I think, then you will have to pay a lot of things in the process and upon arrival it may turn out that the tour is without food, the transfer is paid, etc. ... Do not take what is written with hostility (as I wrote above , many unknowns) but there are such gift divorces, it is strange that "come with us" is involved in this, knowing some people from their leadership, I know that they value their reputation very much.
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2.5
answered 5 years ago
Are you sure this is the TA "come with us" office? And not under them? Tk the fact that you wrote complete nonsense (about the reasons why they cannot give the application number, why the prices do not match with the site of the annex and about the plane flight which is not)
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answered 5 years ago
moy_contakt , I pointed out that the certificate can only be used in one office! There are no restrictions either by country or by TO. And what does the restriction by country or by TO to my input data have to do with it?
For example, it’s strange to me that we booked a flight (according to the manager) which is not on the TO website, for more than 10 years I have been looking for tours for myself on the TO websites and the flights and prices have always corresponded, and the flight which is not on the TO website did not alert you? Maybe they will give us a separate charter, you never know))
For example, it’s strange to me that we booked a flight (according to the manager) which is not on the TO website, for more than 10 years I have been looking for tours for myself on the TO websites and the flights and prices have always corresponded, and the flight which is not on the TO website did not alert you? Maybe they will give us a separate charter, you never know))
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answered 5 years ago
moy_contakt , yes, the office was found on the Internet. The financial company is the Bank. At the New Year's corporate party, the bank presented certificates to some employees - as a bonus. The bank entered into an agreement with one of the sole proprietors Let's go with us and paid for the certificates. Before concluding agreements, the Bank always checks with whom.
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answered 5 years ago
A separate charter is from the realm of fantasy. When in April 2017 my husband’s company organized a trip for its employees and two charters were under us (one from Kyiv, the second from Kharkov), but these charters were, just 90% of the places were filled with employees, we didn’t fit back and we were generally divided into 5 groups, but this plane was on the Mau schedule and everything on the site was there, where, when, what time, conditions for luggage. But I won’t advise anything else, since we started with the fact that the gift certificate, there are a lot of points from whom, on what conditions (when I listed, I gave an example of those possible conditions that may be), it’s not clear from you what kind of financial company, the dates on which are still supposed to take off, from your words, if they really tell you in TA what you wrote, then this is a divorce unambiguously.
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answered 5 years ago
Above I wrote -Bank. Departure dates to Sharm 03/08/19 back 08/15/19. I wrote everything, except for the full name of the mountain manager, until I write his data and office address.
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answered 5 years ago
Then (if the contract is in hand), then there is a mandatory supplement with such details as the name of the hotel, dates of the tour, type of accommodation, type of food, the presence or absence of a transfer, etc. - this is called a booking sheet. According to the flight at this stage, this is all according to the manager, since nothing is said about this in the sheet itself (only February is in the yard). Is there such an addendum?
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answered 5 years ago
THANKS TO ALL!!!!! There is a reservation! The departure time is really different, for which the agent wanted a surcharge, but we refused and he said that we would fly back at 02:05 without surcharge (he lied that we would have paid extra)
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answered 5 years ago
Honestly, it would be better if the bank issued a premium than to give such New Year's gifts confused). It's good that everything worked out well.
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answered 5 years ago
ollennka, that's for sure! I think after our history, it will be so!
The questions and fears of many on this site became clear to me, because people run into such managers and there is an absolutely wrong impression about the work of a travel agent! This is a tin, because I have been flying for more than 10 years and I thought that everyone had it - without problems and unnecessary questions. And it turns out it happens. But just in case, I will recommend everyone to bypass this dumb net.
The questions and fears of many on this site became clear to me, because people run into such managers and there is an absolutely wrong impression about the work of a travel agent! This is a tin, because I have been flying for more than 10 years and I thought that everyone had it - without problems and unnecessary questions. And it turns out it happens. But just in case, I will recommend everyone to bypass this dumb net.
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answered 5 years ago
A bunch of ads in F.B. under different names, in fact, they turn out to be agencies Let's go with us. From the conversation, complete unprofessionalism, arrogance and stupidity. And the rekdama is a 100 percent lie.
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1.5
answered 5 years ago
0676307776 in our case + divorce in surcharge for flights that are without surcharge)
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answered 5 years ago
You would talk to the person in charge of the bank who ordered the certificates. Let him figure it out. The bank in this case is a major client for them. I think it is in the interests of the agency itself to "replace" this manager. I usually buy a tour at a price lower than on the tour operator's website. I understand that the agency makes an additional discount.
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answered 5 years ago
You would talk to the person in charge of the bank who ordered the certificates. Let him figure it out. The bank in this case is a major client for them. I think it is in the interests of the agency itself to "replace" this manager. I usually buy a tour at a price lower than on the tour operator's website. I understand that the agency makes an additional discount.
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answered 5 years ago
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