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Paid for a trip to Egypt. But they promised a month and there is no ticket. Money back is not returned. Horror is simple. What to do? Some scammers
Paid for a trip to Egypt. But they promised a month and there is no ticket. Money back is not returned. Horror is simple. What to do? Some scammers
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21 subscriber  • asked 2019-12-294 years ago
Answers  •  52
аватар 0676307776
You must have a contract drawn up and you must have financial documents on payment.. In addition, you yourself can check with the tour operator on the website by the number of your application at what stage the booking is. Usually documents, vouchers, insurance, tickets are issued in 5-7 days. Write a statement to the police if there is evidence of fraud.
аватар lazy_person
olga19872516
Most likely, you began to order and pay for a ticket very early. Documents for the trip (voucher, insurance, ticket) are issued before the trip itself .. for a day or two. It depends on TO.
аватар olga19872516
We booked a tour for 31.12. But a week ago they said that there is no longer a place for a hotel, and the money is still not returned either. Freezing
аватар 0676307776
The tour operator confirms the booking of the hotel and places on the flight, and not only after that a contract is drawn up and payment is made. Most likely, the travel agent did not make a reservation, but used your money.
аватар lazy_person
olga19872516
If there is "no room" in the hotel (so they tell you), then no reservation was made (places in the hotel, places on the plane), there was no reason to take money from you. The "contract" has not been fulfilled. You should ask for a refund...
аватар lazy_person
If "freeze", write a Statement to the police. At the police Refer to the fact that the "Agreement" has not been fulfilled (no hotel reservation, no flight reservation / voucher, insurance, ticket were not given to you /). They say that the hotel has not been available for a long time..
Contact the Travel Agency tomorrow, say that you are applying for them.
аватар olga19872516
Yes, that's how it works
аватар xeops
Did you pay money? Did you sign an agreement?
Have you been offered an alternative hotel?
Do you know the tour operator you are flying with?
аватар lazy_person
Tomorrow they are already obliged to issue you a Voucher, insurance, ticket .. or they must return the money, since the Agreement has not been fulfilled.
If tomorrow they will "freeze", then definitely Write an Application for fraudulent actions.
аватар 0676307776
The main documents for you are the contract in which the hotel is registered, the dates of departure, the amount of payment and receipts of payment. Urgently write a statement. then for the tour agency and who is the tour operator?
аватар lazy_person
If there was a MOT booking, then there would be no question. The phrase "..a week ago they said that there is no place (in) the hotel .." is alarming. A week ago it was known that the Treaty was not being implemented. The client was not asked to change the hotel, departure date...not asked to collect the money. "Freeze."
аватар Vika284
I will support on all xeops issues
I will add
If you paid money, is there a payment document?
Perhaps you know what the flight is on December 31, what time is the departure so that you can determine which airline?
If you know the airline, you can find out if tickets are booked for your last name?
And call all the numbers you know to the travel agent, right now. Don't rest until the issue is resolved.
аватар Elenka08
And I don’t understand what “they promised a month” means?
аватар Natasha59
It looks like the travel agency is bred.
We bought the last tour, we didn’t see the agent at all, by phone. communicated. Viber sent a screen of booking confirmation. Paid in advance. Then the full cost of the tour. Three days before departure, I took the documents at the New Post Office.
аватар camomille
What city did you buy the tour in? In Donesk?
аватар _Belle_
In the confirmation and in the documents - the tour operator through which the tour is booked must be indicated. Find his contacts and be sure to call, check if you have a reservation and whether it is paid! If everything is paid, you can pick up the documents from the accompanying representative of the tour operator at the airport.
аватар Fancase
I'm sorry, but unfortunately this happens.
Do you have an agreement with TA?
Payment for transferring money to TA?
аватар Elenka08
_Belle_, accompanying representative at the airport...?? What is this mythical character?
аватар Elenka08
#extreme #tour :)))) godeeee people, are you not funny yourself, from what you write? Are you military pilots or sappers?
аватар nadin65
The author left a review about the travel agency yesterday, it turns out Vyshgorod, JoinUp
FEEDBACK ABOUT JOIN UP! (VYSHGOROD) Throw money
https://www.turpravda.ua/%D0%A2%D1%83%D1%80%D1%84%D0%B8%D1%80%D0%BC%D1%8B/Join-UP-26752/% D0%9A%D0%B8%D0%B4%D0%B0%D1%8E%D1%82-%D0%BD%D0%B0-%D0%B4%D0%B5%D0%BD%D1%8C% D0%B3%D0%B8-98734/
аватар Vika284
Elenka08 astronauts)))
аватар Vika284
If the money is transferred to a private person's card, it will be a long story and it will be difficult to return the money. There are court decisions when tourists transferred money to a travel agency employee on a personal account, and the travel agent did not pay for the tour, court decisions are not in favor of the tourist.
If this is a private individual FOP travel agent and a FOP card / account, fraud can be proven here
аватар AllOverTheWorld
author voice TA and THAT!
аватар 0676307776
Wrote, Vyshgorod, Join Up.
аватар camomille
frankly, it sounds a little strange that the TA affiliated with the tour operator, which is the only one in the city officially operating under its brand, is engaged in such a stupid scam. everything is possible, of course. but it would be interesting to know the details
аватар 0676307776
Author, write how it ended, did you manage to fly away on vacation? Return the money?
аватар Vika284
Not affiliated with TA, this is TA and operates on a franchise from Join up
There are no signs of affiliated enterprises in this. Affiliates - TO Join up and Sky up airlines
аватар olesjo
no wonder we flew more than once and received paperwork at the airport from a TA representative
аватар in.ki
Are there still tourists in nature who use the services of Join Up? I thought that everything about this, um, organization is already clear to everyone.
аватар grebenik_si
There are enough travelers who choose a tour on their own, book it online (not with individuals), but with large TAs, pay the entire amount through Privat24, receive by e-mail (voucher, insurance, tickets), print at home and fly (by the way, to UIA boarding passes must be done online yourself). Everything. They do not see the contract in the eyes. There were no jambs. Everything was always fine. Of course, I see no reason to contact the physical. especially when full of well-known TAs. As for the Joins, in our last hotel there were a LOT of people who arrived with them (no special problems were voiced, the price was the decisive factor). I myself personally trust proven TO. On the issue, I think that you ended up on a scam, although Egi book a month in advance ........
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