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Kidalovo Accord Tour
Booked a ride on the Accord Tour to London
The day before departure, an Accord Tour employee informs me that there is no visa at the visa center. After I came to the visa center with the worker of the Accord-tour Elena, my passport with a visa was there. Elena, an employee of the Accord Tour, gave me an envelope with documents for the trip, near the visa center. I didn't check it. After 20 minutes it turned out that my passport was not there.
The worker Elena claims that he was there. And she stopped picking up the phone. As a result, I applied to the police for the theft of my passport by an employee of the Accord Tour, Elena, and the fraud of the Accord Tour.
The day before departure, an Accord Tour employee informs me that there is no visa at the visa center. After I came to the visa center with the worker of the Accord-tour Elena, my passport with a visa was there. Elena, an employee of the Accord Tour, gave me an envelope with documents for the trip, near the visa center. I didn't check it. After 20 minutes it turned out that my passport was not there.
The worker Elena claims that he was there. And she stopped picking up the phone. As a result, I applied to the police for the theft of my passport by an employee of the Accord Tour, Elena, and the fraud of the Accord Tour.
Translated automatically from Russian. View original
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Answers • 6
Sympathize with you.
This message is best placed in the bookmark with feedback on the work of travel agencies, because. after a while it will be difficult to find it in the question / answer tab.
This message is best placed in the bookmark with feedback on the work of travel agencies, because. after a while it will be difficult to find it in the question / answer tab.
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answered 10 years ago
And what prevented you from checking the contents of the envelope in the presence of an Accord Tour employee? I had a similar case. We flew to Egypt from Kyiv. Ordered and paid for a tour in another city. At the airport, two hours before departure, a travel agency employee handed us vouchers and plane tickets. It is good that we looked through the contents of the envelopes and read what is written there. There were vouchers and tickets not to Egypt, but to Turkey. Since there was still some time left, we managed to change the documents. We were put on the plane. But it was stressful...
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answered 10 years ago
Have you seen the sealed package from the EC? Did you open it yourself? Warsaw is being weird right now - last time they returned my passport three days later without any marks at all. I immediately saw and they (VC) began to sort it out, sent the passport back.
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answered 10 years ago
I'm upvoting the application! For it is not good to freeze.
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answered 10 years ago
The key moment - was the envelope opened when Elena handed it over, or not.
Upon receipt of the envelope at the CC, she had to check the contents (at her request) and sign. If she trusts the CC, she could sign without opening the envelope.
If the envelope was closed, then questions to the CC. If it is open, it means that she opened it and checked the contents, and could not help but see that there was no passport.
Upon receipt of the envelope at the CC, she had to check the contents (at her request) and sign. If she trusts the CC, she could sign without opening the envelope.
If the envelope was closed, then questions to the CC. If it is open, it means that she opened it and checked the contents, and could not help but see that there was no passport.
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answered 10 years ago
