Question about hotel Chveni Ezo Hotel 3*

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We arrived 5 hours ago, having fully paid for the tour. REFUSE TO CHARGE when the free rooms are cleaned. 3 families, small children, a pregnant woman
We arrived 5 hours ago, having fully paid for the tour. REFUSE TO CHARGE when the free rooms are cleaned. 3 families, small children, a pregnant woman
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12 subscribers  • asked 2018-06-256 years ago
Answers  •  18
аватар travelsita
How can we help you? Just sympathize. Request a complaint book!)))
аватар Zivaka17
They refused. They didn't give me a complaint book!!!!!
аватар travelsita
Check-in at hotels, as a rule, at 14-00 (check-out at 12-00). Therefore, you were not settled.
аватар babol
Here is the "vaunted" Caucasian "hospitality" for you.
аватар berogi
Dear guests, good afternoon!
Our hotel thanks for choosing our name hotel, but unfortunately, the booking was made through the travel agency Maria Travel, our hotel stopped working with this company, due to large debts.
We apologize for the inconvenience caused!
Thank you for understanding!
Sincerely,
Chveni Ezo Hotel
аватар Zivaka17
It's already 15:12 in Batumi. We are settled in it
аватар lazy_person
Judging by the answer of the representative of the hotel, berogi, you will have a lawsuit with the travel agency "Maria Travel", which sold the tour, being in a bankrupt state. Look for "leisure mates", fight together ...
аватар klichko
darkness ... (((I sympathize
Call and threaten the durfirma with a terrible judgment .. unless of course they answer. But the hotel cannot operate at a loss.
аватар veritasana
How are you??? settled in???
аватар veritasana
Of course, it won’t work here without a claim ... It’s a pity ... unpleasant .. I’m very afraid of such problems ... Now I’m writing a complaint against the Windrose company ... but without it, I can’t do it ..
аватар Zivaka17
Thank you for your support, we were moved to another hotel for free. The owner Chveni Ezo moved us to another hotel in his car. Thank you
аватар Igor_m
Good people, these Georgians. I will visit them next year.
аватар kolyan_cat
I look, there are several flights to Batumi every day, today for example 4 (from Zhulyan). A new popular trend is looming.
аватар berogi
Dear guests!
Hotel Chveni Ezo once again apologizes for the circumstances and for the inconvenience caused!
We welcome our guests and are always ready to help! For the coming years, we will choose reliable cooperation to anticipate such situations!
Thank you for your understanding!
With respect and gratitude,
Chveni Ezo Hotel
аватар babol
Maybe off topic, there will be flights from Zhytomyr to Batumi (Yanair). I am a "fan" of Turkey and not a foot to the countries of the former USSR, but maybe it will be more convenient for someone to get there than from Kyiv.
аватар klichko
"Good people, these Georgians"
Desperately upvote!
"we were moved to another hotel for free"
uhhh kudos! And at whose expense is this banquet? (c)
аватар travelsita
By these same guests. Do not spend the night on the street.
аватар Elenka08
kolyan_cat, there seem to be flights, but the ticket price is like in Austria. A week with breakfast in Batumi at the price of Spain. Not to mention everyone's favorite *all inclusive* in Egypt and so on
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