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I booked a tour for NG to Hungary, made an advance payment of 2000 UAH, but the trip fell through for reasons beyond my control. The travel agency threatens to impose a fine of 300 euros. Tell me what to do.
I booked a tour for NG to Hungary, made an advance payment of 2000 UAH, but the trip fell through for reasons beyond my control. The travel agency threatens to impose a fine of 300 euros. Tell me what to do.
Translated automatically from Russian. View original
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Answers • 8
No wonder the actual costs incurred. In Russia, tour operators generally fine 100% for canceling NG tours. Try to find a replacement for yourself, or talk to the agency to put the tour as a refusal. There is someone who wants to - perhaps it will be possible to get off with a fine for replacing a tourist. Although, again, with the NG tour, this may not work either.
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answered 8 years ago
Good afternoon! I'm not sure, but I think the answer is correct. I just had a similar situation. The hotel can be canceled FREE OF CHARGE up to 30 days before the date of departure. But with the flight is more difficult. There may be fines or non-refunds at all. Tickets are yours! What is written in the contract? Have you read the contract?
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answered 8 years ago
The fact is that the bus tour, i.e. there is no flight here. And I highly doubt that the travel agent has an actual cost of 300 euros. And how will they collect them from me if I voluntarily refuse to pay? Through the court?
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answered 8 years ago
ahh, I read it inattentively) Of course, no one will charge you more than you contributed. And it is unlikely that they will go to court.
And the costs are not borne by the agent or agency, but by the tour operator who forms the tour.
And the costs are not borne by the agent or agency, but by the tour operator who forms the tour.
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answered 8 years ago
It is they who specially scare the campaign with 300-hundred euros so that you forget to even think about asking about your 2000 UAH.
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3.5
answered 8 years ago
Of course, there is no complete information, but try this option. I would now buy a policy on possible non-departure from an insurance company (good insurance companies have one) for an amount that covers your losses. There is still enough time before the trip and you can buy a policy. the policy stipulates only certain reasons, but for example, it is not very difficult to get a certificate of treatment in a hospital, and this is a good reason for obtaining insurance.
And yet, something seems to me that you paid the money, but you don’t have a tour agreement yet, and they just want to throw you on the amount of the prepayment.
And yet, something seems to me that you paid the money, but you don’t have a tour agreement yet, and they just want to throw you on the amount of the prepayment.
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answered 8 years ago
No, I just have a contract and the conditions for canceling the tour are clearly spelled out there, i.e. 100% penalties. But I think that after all, they won’t be able to rip me off more than I already paid. Yes, I’m already ready to forget for that money, if only they left me alone and didn’t demand more.
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answered 8 years ago
