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Refund for promotional tour
Our employee was supposed to fly to the Information Tour Bali-Ubud-Chandidasa-Singapore, 05.11 Singapore a/l. When applying for this tour, we received confirmation from you, then we sent all the documents you required. When registering for the flight, our employee was denied on departure, since the passport expired in less than 6 months (for 3 days). Your employees on the spot, at Vnukovo Airport in Moscow, resolved this situation in favor of our employee and took all the blame, assuring that when the head of your company will arrive, all funds for this tour will be returned. At the moment, the situation has not been finally resolved. The application was submitted in any form by e-mail. The operator who organized the tour offers a refund of half the amount, we do not agree with this.
Translated automatically from Russian. View original
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Answers • 3
"confirmation received from you"
from whom from us?? here tur.forum where TOURISTS are for the most part.
you did not confuse anything??
from whom from us?? here tur.forum where TOURISTS are for the most part.
you did not confuse anything??
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answered 11 years ago
Yes, it is unlikely that the tourist organizes information tours.
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answered 11 years ago