Question about hotel Estrela Do Mar Beach Resort 3*

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What to do if the travel agency provided poor quality services to the client?
Travel agency Vival tour Odesa, Grecheskaya 22 - air ticket manager Boyko Galina sold an incomplete package of travel documents, which caused material damage to her client. Management does not respond to complaints.
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4 subscribers  • asked 2014-01-0910 years ago
Answers  •  3
аватар xeops
Write a review about them, and collect documents for the court.
аватар Pachok
Write a complaint in the entire form and send it to the TA by mail, with a notification. In it, indicate which clauses of the contract the manager violated, your requirements and add the phrase that in case of refusal or non-response, you will go to court.
If there is no answer, go to court.
аватар Dant1K
1) Keep all receipts and contracts.
2) Hire a lawyer.
3) And then he will explain everything himself.
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