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People, I was shocked in the travel agency! Express your opinion.
Today I was in three travel agencies, I wanted to find out more information about departures, prices, last-minute deals, hotels, etc. It turned out that I know more than travel agents) It turns out that they do not look at the prices and in the end they do not know anything.
Tell me how to monitor prices myself, and come to the travel agency already and book?
Translated automatically from Russian. View original
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12 subscribers  • asked 2009-08-3115 years ago
Answers  •  34
аватар Katyyy
I always monitor myself - I look at the sites of tour operators every day. So it becomes possible to compare prices, calmly read reviews and get more information. Unfortunately, as my practice shows, in most cases people without special education work in travel agencies, but the same as you and me. Therefore, the Internet will help you)))
аватар Phansoft
Tell me how to monitor prices yourself, and come to the travel agency already and book?
That's how it should be done!
аватар Rina_R
One of my employees has a friend who works in a travel agency, so prices for certain hotels are monitored for her. I have no such connections, so I have to deal with it myself. But... I rarely do this (only for myself), so I don’t have my own work (well, I can’t always decide to take a hotel or wait), and information is always limited to the Internet (and people still go on tours to see everything live) . And, in general, the salvation of drowning people is the work of the drowning people themselves. :-)
аватар frl_frl
Unfortunately, the travel industry is not the only one in which "buyers" are often more competent than "sellers". So you haven't found your travel agency yet. Look for, and be sure to find people who can and want to make your trip as comfortable as possible. And the experience that you gain yourself will also help you in this.
аватар Kat999
Phansoft go to the sites of tour operators, enter search parameters and select)))
аватар Kat999
frl_frl totally agree with you! Apparently, she has not yet found her travel agency, and she was convinced that until you yourself take responsibility for this business, nothing good will happen.
And I'm surprised how some people go on the advice of a travel agency ((
аватар Phansoft
Kat999
I didn't ask :)))) I quoted!
аватар Zlata28
1. contact good travel agencies - get normal
adequate recommendations, advice
2. You can monitor the offers of tour operators yourself
see open source software, updated on the sites regularly
аватар Kat999
Phansoft sorry)))
Yes, it turns out funny, you come to a travel agency and say I know the teztour or others have such an offer now, book it for me)
What are they doing there then?
аватар Kat999
Zlata28 where can I find them (
Yes, the manager just entered the data for the search and that's it! After all, you need to go to the SPO, right? And yet all the information is on the website or do travel agencies receive separate SPOs in the mail?
аватар Kat999
For example, today I go to a travel agency that has been working for 10 years, I’m wondering from which city other than Kyiv I can fly to Egypt, I answer no, I say you are sure, I know they will fly from Zaporizhia from 19.09, will the agent tell me ??? now let's see ((This is normal, but she also speaks so confidently until November only from Kyiv, and now they fly from Dnepropetrovsk from Teztour, she didn’t know ((((
аватар Pachok
We always do this: we look for ourselves, then we go to the agency and buy at a discount. Without a discount, I basically don’t take it - after all, I do all the work of searching and selecting myself. I have several adequate agents I know. But much more in these offices there are girls who can only roll their eyes languidly and mutter something indistinct. My friend has her own small agency, so she says that the most serious problem is staffing. All the first to go to the advertiser, and only a few bring photographs or notes in the catalog from the advertiser.
The exception is, perhaps, those who make high-quality sightseeing tours - Feeria, Inkomartur, Saga, where the atmosphere in the office is completely different, and people are enthusiasts of their work.
аватар orhideya21
I agree with everyone, I also choose hotels myself. You call the agency, you ask something, in response, "I don't know, I'll look now." I work with student girls who have not seen anything.
In Egypt, I saw an advertisement somehow. A crowd of girls, led by the elder, minces at a fast pace. "Here we have this, here this." They open the door to the room (obviously it was scraped and cleaned all night) "These are the wonderful rooms here." They run out to the balcony in the hall "This is the sea, and now let's see a commercial about the hotel." People stand near the monitor and watch the clip. And they ran away. What can be understood from such an advertisement, and recommend normal to tourists, I do not know. Until you stay at least 2-3 days in one hotel, you won’t understand anything about service or food, and on the beach you need to talk with vacationers, they will tell you a lot.
аватар HotLine
You don't have to be so surprised. Try to get qualified advice on household appliances in the Foxtrot or Eldorado store. The slightest deviation from the standard questions and the seller "floats".
The situation is multifactorial. There are all manifestations of an underdeveloped market. He's really underdeveloped. Five years ago, almost no one knew today's market leaders - TEZ, Turtes, Pegasus, etc. 4 years ago, the first tour selection and online booking systems appeared. And they were miserable. Flights were only from Kyiv, in summer there were no flights to Egypt, in winter to Turkey. In institutes they teach incomprehensibly. Girls come to work zero. You can become a normal specialist in the country only after two years of work in the direction. And real work, not sales once a week.
But there is another side of the coin. Do not underestimate the already established system of formation and sale of tours.
There are already qualified specialists who love and know the topic, who know about hotels not only from info tours. And without agencies, the system will not work. It is clear that you cannot buy a washing machine directly from the manufacturer. So here it is an obligatory element of the system. He will change a lot.
аватар HotLine
But there is no need to engage in capping. And then many tourists after two or three trips have a feeling of complete knowledge of the country. This is an illusion. Even very experienced tourists come at the beginning of the season to find out what new things have been built, and what new destinations and resorts are expected, and how hotels have prepared for the season, etc. Therefore, find your agency, or rather a manager, and cooperate with him.
аватар 1ean
Pay attention to the discussion that was recently on the site. The agencies were unanimously indignant at the reduction of their commissions, as well as the fact that tour operators on their websites post a lot of information that should not be provided to tourists. All this once again confirms the proven truth: if you apply, then not to agencies, but to operators. There you can find out the information of interest, if not from the service manager, then from one of the competent employees. I'm not talking about possible discounts and bonuses.
аватар Pachok
1ean, so big operators don't deal directly with individuals! You can't come to Turtesse, for example, and buy a tour:(((
HotLine, people have long been, before buying a washing machine, reading descriptions and reviews on the Internet and comparing prices of online stores, not relying on the "competent" opinion of the sellers of Eldorado and Foxtrot. The same as with buying a tour - your own head is better.
Here is an example - recently you (and you are a competent agent, aren't you?) wrote that "Alanya is 200 km south of Kemer in latitude", i.e. a clear lie, which any tourist can check for himself simply by opening the map. What can we say about the crowds of girls, "agents".
аватар Pachok
You should not ignore the tourist exhibitions, you can learn a lot of interesting things. Spring will be more decent than autumn. With the development of the Internet, hotel catalogs have lost their relevance for tourists, but other waste paper may be useful.
You can subscribe to a travel newsletter from travel portals.
And, in general, there are a lot of opportunities now to organize your vacation in such a way as not to write plaintive reviews later.
аватар Zlata28
+1 to tourism exhibitions
I visit them regularly too.
New contacts and directories have not hurt anyone yet :)
аватар Amir1
I always recommend my tourists to watch everything on the websites of tour operators, and then book. They still ask for a skadka, so why should I strain myself once again for a penny? And they don't want to. Because 100 hotels open at once in the search engine, in 30 seconds I can determine which hotel they can go to and which not; And they will need to spend half a day on this. And so on for all operators. Those. until you find the right tour, there are no more seats on the flight. This is how it always happens. And in my case they find what they need in 15 minutes. It happens that they do not believe, they spend 2 days, and then they come and book anyway what I suggested. I know what will be best for them in terms of money and quality.
I agree that not every agency has people who know how to consider a client and pick up what he needs in a moment. Search and you will find. But I am sure that with a normal agent it is much easier, simpler and more reliable to choose a tour than by yourself.
And about the fact that I don’t know everything either, so sometimes on sites the info changes in 5 seconds and everything is not right. Until I review it in a new way, I never give information to a tourist. I always ask you to give me at least 5 minutes question, but only a non-professional can immediately answer, well, except for standard questions
аватар HotLine
You do not want to discuss the essence of the issue.
Alanya, indeed, is not 200 km south of Kemer.
I was wrong. In kilometers, but not in the essence of the matter - in the climate. It's warmer in Alanya.
But people who choose tours on their own are also mistaken.
One example
http://www.turpravda.com/tr/alanja/Kemal_Bay-h9321-r21324.html
аватар Kat999
Amir1 completely agrees with you! I am very surprised by the attitude of agents towards potential customers, I call the company and call my requirements (date, number of nights, meals and, most importantly, the price) and they immediately answer me with an offer, often more expensive. How can you immediately answer, if you take only more than 5 tour operators and plus see all the SPO, then at least 10-20 minutes are needed. That is, the client is immediately beaten off because what they offer is not "delicious")))
аватар LyolyaS
Kat999, didn’t you think that at the moment when you, as a potential client, call the agency, the same potential clients sit in front of this “girl” agent and ask her the same questions, but about a different direction, or not at all do they know what they want, or do they want super-service but for 3 rubles, etc.? I once waited for a friend, a "girl" for exactly 4 hours - as a result, the tourists left at 22:00 with the words "we'll think about it." Who is guilty? She is? They are? Yes, no one. As elsewhere - the human factor, the problems of education and the economy))) According to the theory of probability, continue to call the agencies and soon you will be happy)))
аватар HotLine
to Kat999.
Since you described (by selection of the tour), almost no one works. There are open source software aggregators, i.e. systems that contain all open source software from all operators. Well, almost everything.
There are even open such systems.
For example, spo.com.ua (this link is not deleted here, as this is a partner site of turpravda)
аватар Kat999
SW. turgents (how did you understand that you are here) tell me pliz, is there a reason to wait for burning ones in Egypt, or is the flow of tourists increasing there every week?
For example, on September 5-6 and most maintenance there are no more places for planes (
аватар Phansoft
Today I was offered burning ...
I'll find it in ICQ
Check-in Tour Nights Hotel Meals Room/Accommodation Price
09/01/2009, Tue KIEV SHARM 7 ]]ROYAL PARADISE RESORT 4 ****]] AI STANDARD ROOM/DBL 568.7 ye
01/09/2009, Tue KIEV SHARM 7 ]]CONTINENTAL PLAZA BEACH RESORT 5 *****]] UAI STANDARD ROOM/DBL 878.9 ye
01/09/2009, Tue KIEV SHARM 7 ]]CONTINENTAL GARDEN REEF RESORT 5 *****]] UAI STANDARD ROOM/DBL 955.98 ye
01/09/2009, Tue KIEV SHARM 7 ]]ROYAL GRAND SHARM (ex IBEROTEL GRAND SHARM) 5 *****]] AI SUPERIOR ROOM/DBL 1064.08 ye
аватар Kat999
Yesterday there was such an offer
Sharm el Sheikh from Kyiv
departure on September 3 for 7 nights
DELTA SHARM RESORT & SPA -539
REHANA ROYAL BEACH RESORT & SPA-803
CONTINENTAL PLAZA BEACH RESORT - 853
GRAND PLAZA RESORT-852
RADISSON SAS-968
cost for two adults
Here I want something like that)))
аватар Phansoft
Then write when you are going, how many, how many stars and the power system, I will ask a friend (his wife is the director of a travel agency)
аватар Kat999
Phansoft has already reviewed so many free software and round rebounds))) Maybe something will appear closer in 2 days.
I am looking for Egypt 4-5 * all inclusive, for two, departure from Kyiv on September 5-6, 8/7 nights, up to $ 850
аватар Phansoft
Give me your e-mail or write to me at [email protected] and I will send you the coordinates
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