Question about hotel Bogatyr 4*
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Disgusting service, rude staff, cold pancakes, oversalted hot dishes, the complete absence of a normal barista, inability to make coffee, a huge overpayment
Disgusting service, rude staff, cold pancakes, oversalted hot dishes, the complete absence of a normal barista, inability to make coffee, a huge overpayment
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Answers • 4
Disgusting service, rudeness of the staff, cold pancakes, oversalted hot dishes, the complete absence of a normal barista, the inability to make coffee, a huge overpayment of 100% for everything.
First things first: the rooms are dirty, the suites are not cleaned, the mattress and pillow are dirty with yellow sweat stains, someone else's hair is in the shower, there are not enough towels (two large, three small for three people), intermittent water: hot goes under a very small pressure, unmade sofa. The impression of our "cozy nest" for this weekend is already spoiled to the brink. Well, we went to the reception, put forward a claim, a maid was sent to us. We waited an hour for our pre-booked suite to be removed. This is fine? Four stars, seriously? For what? Minus.
The second elevator in the other wing of the hotel does not work, we came to rest with an elderly father who does not move well. Our suite settled on the third floor, it was difficult for a person to get up, it was also a dubious pleasure for us to drag him (we chose a hotel with an ELEVATOR for a reason), but the elevator was not operational. Minus.
Let's go further, the pool does not smell, but stinks of bleach, fingers creak after water, on my legs, sorry for the details,
First things first: the rooms are dirty, the suites are not cleaned, the mattress and pillow are dirty with yellow sweat stains, someone else's hair is in the shower, there are not enough towels (two large, three small for three people), intermittent water: hot goes under a very small pressure, unmade sofa. The impression of our "cozy nest" for this weekend is already spoiled to the brink. Well, we went to the reception, put forward a claim, a maid was sent to us. We waited an hour for our pre-booked suite to be removed. This is fine? Four stars, seriously? For what? Minus.
The second elevator in the other wing of the hotel does not work, we came to rest with an elderly father who does not move well. Our suite settled on the third floor, it was difficult for a person to get up, it was also a dubious pleasure for us to drag him (we chose a hotel with an ELEVATOR for a reason), but the elevator was not operational. Minus.
Let's go further, the pool does not smell, but stinks of bleach, fingers creak after water, on my legs, sorry for the details,
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answered 6 years ago
Write all this in the reviews, so that everyone who is looking for reviews about the Bogatyr4 * hotel can read it.
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3
answered 6 years ago
kryukovskaya is right. This is a Q&A thread. At the top of the page on the right in the green rectangle there is an option "add a review". you there.
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1.5
answered 6 years ago
There was something you didn't like. They screwed up about everything. When we traveled together, there were 11 towels in the room. No complaints at all about the cleanliness of the room. Always clean. And we were in Bogatyr more than once, all the time in different rooms.
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answered 5 years ago
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