Question about hotel Club Hotel Sera 5*
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Can I change my room at Club Hotel Sera if I don't like the one offered?
Good afternoon. My mother booked a room in your hotel in the park hotel sera building. We read a lot of reviews that were not entirely positive about this building and we had such a question - upon arrival and check-in, if she does not like the room, can she get a room in another building? For example, in Eleganse?
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answered 6 years ago
The main thing is not to overeat!
But in fact, if you didn’t like the room, especially if there are actually some flaws in it, go to the reception and talk about it and demand a replacement! or pay extra money, also an option!
But in fact, if you didn’t like the room, especially if there are actually some flaws in it, go to the reception and talk about it and demand a replacement! or pay extra money, also an option!
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answered 6 years ago
Official e-mail of this hotel: [email protected] or [email protected]
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answered 6 years ago
