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Departure rescheduling
Experts, tell me, the third time NW or Pegasus postpone the flight, my cheap transfer disappears, and they want to steal for another 14 hours... does not talk to them, who is lying and what to do?
Translated automatically from Russian. View original
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8 subscribers  • asked 2011-05-2313 years ago
Answers  •  16
аватар sandra-art
lying Pegasus. since a charter flight is ordered by a tour operator, but not a travel agency
аватар oresta52
The travel agency has nothing to do with it, since they sell the Tour Operator's tourist product with the flights that are available. The travel agent cannot influence the transfers, since the agreement between the airline and the Tour Operator contains clauses that stipulate that for various reasons, transfers in any direction are possible. If flights are delayed by more than 12 hours, you have the right to demand feeding.
аватар oresta52
This is if the flight is delayed at the airport, if the agency warned you about the postponement of the flight, then you cannot do anything.
аватар Lu-la-la
Indeed, what does a travel agency have to do with it? ... How does an agent relate to a charter? ..
This is not so much an answer as a subscription to new answers, to be honest, for the first time I hear an operator nodding at agencies in such a question. Although you can expect anything from Pegasus.
аватар Lu-la-la
This I mean, knowing about the negligence in Pegasus, we still decided to fly with them to Greece. Now I'm tense - what if they also trick us with a flight?
аватар Anetka-gan
for departures, the carrier is primarily responsible, and then the TO that has concluded an agreement with it. what about TA?
Pegasus flies with UIA =) earlier everything was fine.
аватар Mascot71
Now I was talking to them again (TA and the Pegasus hotline). The fairy tale is not a decoupling of Pegasus, claims that a call from TA is needed, because. they do not work with private individuals, TA, in turn, says that she called them twice, they almost sent her. Next time I will refuse the services of both nafiks. They whistled for half a day of rest, and one of them is also lying. Here's your earlier booking:(((
аватар sandra-art
but I'm wondering - is it profitable to fly early booking? I follow the prices and have not noticed for a couple of years that early booking was cheaper.
аватар oresta52
To Mascot71 I will advise you: If this is their only disadvantageous flight, then you will not do anything. If there are still other flights, then you can seek a departure that is convenient for you. Where are you flying from? I'll take a look myself. It happens that a hundred out of 3 flights make 2. And then such discrepancies turn out.
аватар Mascot71
For six years this year, I didn’t guess for the first time, I took it and always got lucky, but now it’s right ... some kind of: (((
аватар Mascot71
Oresta52 Thank you very much, I'm flying from Sheremetyevo. It was earlier than NWS1889/1890 (13.30/20.30), they transplanted NWS1887 (17.55), and from Antalya they transferred NWS1890 to 8.15, right? I myself looked there one business remained, I'm not a tycoon to pay extra $ 300.
аватар oresta52
In addition to your currently offered flight, there are 2 more flights from Sheremetyevo NWS 1881 at 04:05 and NWS 1883 at 04:05 and one from Domodedovo UN 9947 at 06:35. They already appear to be full. Of course, by early booking, you must be on those planes. Your current flight is now filling up. But if you are connected here with a transfer, then maybe somewhere in those 3 flights somewhere 2 places are walking, ask, maybe they will meet you halfway.
аватар Anetka-gan
Mascot71 Well, actually here you can see that the question is in the interaction of your TA and the TO itself :) they can’t find contact with each other!
аватар Lysi53
that sandra-art, in fact, by early booking, we flew to Turkey very profitably from Anex, just a few days after the reservation, the price soared by $ 400.
аватар HAVE_REST
2 Mascot71, you write down all your complaints and tell TA to show the email she sent to Pegasus. Then you can call Pegasus and say that you want to know why there is no answer to your completely legitimate request. Or maybe Pegasus will already inflate and finally answer your TA.
аватар HAVE_REST
it happens when TO do not want to do anything in such scandalous situations and only a written appeal makes them at least somehow react
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