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If anyone used the Tez Tour Express system, please respond!!!
I would like to hear feedback on the trip on this system or similar! Thank you!
Translated automatically from Russian. View original
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7 subscribers  • asked 2009-08-0315 years ago
Answers  •  17
аватар papa74
http://www.turpravda.com/tr/alanja/Kemal_Bay-h9321-r21324.html
or click on my name - go to the blog - find the review "The impudence of TezTur and Kemal's unjustified pentagonism".
The roughest thing in this story is that you are really taken to the drawing on the facade of the trio - five stars. So nothing can be done and the guide is great - he was offered a date in the nose, I would not refuse.
Although the voucher included Antalya, they were taken to Alanya (about 140 km according to road signs, and 110 km according to the catalog).
аватар Mariya25
All Express, Bingo, Fortune, etc. system operators have similar
About promotions – "Fortuna"
good for those who want
1. go for the first time (nothing to compare with - you should like it)
2. fly many times during the year "with your own company"
3. meet a narrowly defined (very modest budget)
on a note -
Due to the fact that promotions like TEZ EXPRESS, Ruletka, Fortuna, Bingo...
this is the process of buying a "pig in a poke" "under the declared star rating indicated in the voucher (voucher), but as a rule, if it is 5 *, then the cheapest at the local Resort (resort), in practice, tourists rarely get into a decent hotel with real " strong "stars" (as a rule - a hotel on the 2nd line, on the "outskirts" with a bad beach and infrastructure, and other, other "charms" of a balloon tour, where the lion's share of the cost "hidden" in air travel, transfer and insurance.
It is necessary to be aware that if a tourist intentionally and consciously chooses a tour to a 3 * -4 * hotel at a cost slightly more than a charter ticket, then "there is practically no hotel on the tour." So think for yourself - decide for yourself!
Look also here:
http://www.turpravda.com/tr/question-6371.html
аватар Mariya25
papa74, Antalya in the voucher does not mean the city itself, but the Antalya coast - it can be Alanya, Kemer, Side or Belek
аватар papa74
Maria25, in the SPO, according to which the booking was made, there was no word about the coast, but the city of Antalya stood.
I have a comparison of the Express to Hurghada, the destination of Marsa Alam, not the Hurghada coast, and believe me there are not as many hotels there as in Turkey, but still the same TezTour indicated the exact localization of the route. (2 days ago, the Paradise Resort Marsa Alam hotel, which was not accredited, opened. In 95% of cases, people "used" all this, and after the debate, they moved 20 dissatisfied rooms to Fantasia (so as not to rebel). I note that tourists from Paradise, on their way back to the airport were satisfied, just as satisfied are the "rollers" from other regions who have never been to 5 * (at least Egyptian).
аватар alexazaj
Thanks to all! I will take into account when choosing this "roulette" :)
аватар Ann28
we went to Alanya, we liked it, the hotel was 5 * newly built, we liked everything
аватар HotLine
to papa74. I wonder how you imagined the Express to the hotels of the city of Antalya? Do you know such hotels? One of the main problems of tours is inaccurate or inaccurate information about the tour. And the agency that sells the tour is usually to blame for this. Less often - a tourist who considers that he already knows everything.
ALL operators have express, roulette, bingo, etc. indicating "Antalya" means what Mariya25 wrote. Very rarely, but there are express trains to resorts, then it is clearly indicated - Belek, Alanya, Side, Kemer (and these are not hotels of Kemer itself, but the coast from Beldibi to Tekirova).
And neither Mariya25 nor I are to blame for this. Such terminology. Established, generally accepted, logical.
аватар papa74
Example: just released from TezTour in Dnepropetrovsk
spo №50 D-B Bodrumfrom 4.8.09, 5*, departure 7.8.09, price-1388$
spo №9 D-KS Kusadasi 4.8.09, 5*, departure 7.8.09, price-$1598
Both spas are at the same point, who and where will they take ??? Everywhere is written any of the hotels of the Aegean coast ... (why are the prices different and will they take you to Bodrum, and not vice versa, taking the price difference into your pocket?).
If you, as agents, don't care $210, then it's unlikely for a tourist!
It's time to change the terminology (illogical!) And specify the proposals. Although, according to my open source software, Antalya was written, specifically the place of the hotel, without any Alanya and Konaklov (where I was settled).
The decision to settle in a hotel depends, as they explained to me from the regional office (Antalya). Calls to the main offices of Dnepropetrovask, especially agents, did not give anything except spending money. Guides in such hotels (sloppy 5 *, intended for express trains) are complete scumbags and freaks. No need to wait on the spot for help.
So it turns out that TO blames everything on the TA, and the agent on the operator.
And no one is to blame, only the tourist and his "guilty" MONEY, which, it is you who share with the operator ...
аватар papa74
HotLine - from your entire answer it is written that the TOURIST is to blame, but the AGENTS are not to blame. So, if a person pays for the service, is he GUILTY?
аватар HotLine
Quoting from my previous answer:
"And it's usually the agency that sells the tour that's to blame."
Correctness and once again correctness. Otherwise, the clarification of the truth turns into a showdown.
аватар HotLine
It is to blame for not explaining the meaning of the express. The operator does not hide anything. They talk about the principles of such tours at all seminars and trainings, make additional mailings.
For your question. From the Dnieper near TEZ, flights fly to Bodrum. To Kusadas from Bodrum, the transfer is long-distance, so the cost of the tour is higher. Those who bought the express train for spa No. 50 D-B Bodrum will be accommodated in hotels on the Aegean coast in the Bodrum region and are guaranteed not to be taken to Kusadasi. Etc.
аватар papa74
Your quote: "The agency is to blame, less often the TOURIST ... Maria and I are not to blame ... such terminology, established, logical ..."
And as I imagined the express in Antalya - 10-15 minutes by bus with a small, swaying member of my family. And if you don’t know what hotels are in Antalya, then this is a minus (very big) for you! because of the proximity to the airport and if it is not clearly written, then I will repeat it for the third time - with the registered region of ANTALYA, and not the Antalya coast (not the south of the Turkish coast, etc.). And I did not get into the trial, due to the low cost of the ticket itself (which you and your accomplices operators still use).
аватар HotLine
If you quote me, then without distortion.

I know Antalya hotels. Lived in them. And I asked you, do you know them? First, there are few of them. Secondly, they are very specific - small areas, city beaches, not the first line, many do not provide "all inclusive". Therefore, our tourists practically do not rest in them and operators do not buy places in them in advance for the season. Therefore, NOBODY makes express trains on them. It contradicts the principle of such a tour - those hotels in which the places bought by the operator are empty are allowed on express trains.
The fact that you did not know that you can be taken to Alanya on such a tour is a mistake. Most likely agencies. But you are a very experienced tourist, I read your reviews of Egypt with interest. Super photos. And your vacation is ruined. Therefore, there is your mistake - you bought the tour in the wrong place.
Express is not a scam. This is a certain type of tour. None of this is a secret.
One proof of this is that here on the forum this one is regularly asked and answered. Correct and competent.
аватар Mariya25
After reading all the posts, I fully support Hotline
ALWAYS and EVERYTHING in vouchers, instead of the long phrase Antalya coast, they simply put the word Antalya - in tourist terminology, this means ANY hotel on the coast - the second line or the first is as lucky. There are 5 * hotels and 500 m from the sea ...
In general, I consider this discussion useless, since everyone has already spoken.
I advise next time to be more careful in choosing a tourism manager - ask your friends, walk around the agencies and choose the one who seems to you the most competent and the one who has already traveled on promotional tours and seen everything with his own eyes.
Good luck
аватар papa74
I consider myself deceived by TezTour, because almost all the information was "obtained" from the Internet, and the agent, as a means of booking and transferring money. (The agent will not always personally "graze" for me...). But in a little over a year, I went by express three times (Mars Alam, Hurghada and Antlio-Alania) and three times Tez tried to "throw" something.
-Marsa Alam-settlement in 3 *, opened 2 days before arrival (not accredited at all, although I took 5 *). As a result, they moved from Paradise to Fantasia.
-Hurghada-hotel is positioned as 4 * - went to 5 * (Le Jardine Festival). After meeting the guide, and he is a friend (not an acquaintance, but grew up together) of the Mars Alam guide, with whom after the "fights" they became friends, it turned out to be a hotel problematic and besides cockroaches and flies, rats were running around before our arrival. Not alone, but crowds ...
-Turkey - I wrote everything, but the sediment remained. I remembered when I settled and reviews about the hotel, I asked a question - I received confirmation ...
the owner of the hotel, Kemal (the owner of both Kemal Bey and Grinn Hila), shot tourists from traumatism (if you want to give a link, the admin on the site does not allow). As a result, he hit two people, went home. , the third ones were beaten at the bar counter. I don’t want to figure out what to provoke ..
аватар papa74
the Slavs could. Not to such an extent ...
Tez, knowing this loads the hotel in full express. The hotel consists of 100% Slavs! Knowing all this and bypassing the "sharp corners", I personally had 2 incidents that provoked a fight, in the end it ended up in a book of complaints in which I read this (people began to number the pages and wrote that before the end of the rest, half the book disappeared)
It’s interesting if you personally or another agent went to such a hotel (not for bonuses, but for your PERSONAL money and not an info tour, but so that you could “sit out” in the hotel for 7 nights from call to call), what would your opinion be about the operator, spo and Turkey, in which I was for the first time ???
аватар helga12
Although there was a long-standing conversation here, I’ll put in my 5 kopecks. We went to Turkey 2 times on the Tez Express. Yes, 5 stars were from the category of budget fives, but this was already clear to everyone, especially at the height of the season, when all the cool fives are booked in advance and there are practically no last-minute ones. But nevertheless, we ended up in hotels where 50% if not there were more Germans, British and Belgians. The service is in order, we have never seen rudeness. Let's just say that we got what we paid for, without cheating. unrealistic. We found out the cost of the tour from other vacationers, not by roulette, much higher! So it is profitable in any case, but if there are very large requests, then of course you should not take roulette, otherwise disappointments cannot be avoided.
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