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We fly to Antalya via Pegas Touristik. The tour was bought for 14 nights / 15 days. Departure there on 18.05.19 at 02.00, but the return flight is on 01.06 at 01.30. It turns out that we will not spend the 14th night at the hotel
Should Pegasus compensate us for the loss of the 14th night and the 15th day?
Translated automatically from Russian. View original
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12 subscribers  • asked 2019-04-045 years ago
Answers  •  45
аватар Vika284
I will support moy_contakt and add different options for cutting the bracelet at hotels, there is that when the bracelet is cut off, you can use everything and there are no problems with food, but they won’t pour alcohol, there are some that allow food only until lunch, but there is something that cut off the bracelet and water from the cooler for money
for hotels in Bodrum and Kusadasi, especially those with their own private beach on the first line, there are day stay booking services on site, where you can pay only for the use of the entire infrastructure of the hotel, but without providing a room and approximately 30% of the cost of booking with a room and even bargaining to reduce the price is possible. But this option is more popular with local residents.
аватар Olgaolga153
"Flight data is not a secret, the agent is obliged to provide them to the tourist immediately, before buying the tour"
Yes, but these are charters. Example. We took a tour from a specific TO. Specially from several options they chose with a night flight suitable for us (although it was a little more expensive). Based on this, we bought train tickets to Moscow in advance, choosing convenient places. A couple of days before departure, they report that the flight was postponed from 3-30 to 12-30. At the last moment we change train tickets, we lose money on this. The new seats turn out to be extremely inconvenient: the upper ones and at different ends of the car, there were simply no others. This year, the tour for autumn in Belarus was bought out, they acted according to the same scheme. Now I think that there would be no surprises.
аватар ollennka
Olgaolga153, but the cheapness of the tour, as I understand it, pays for all the losses and inconveniences compared to the price of a trip based on a regular flight?
аватар Olgaolga153
Oh, how convenient it was to fly with Transaero. When buying a tour, they always took a seasonal season, in fact, the same regular season. There were never any overlays. Now each TO concludes an agreement with certain airlines, they sell it as a package. They wanted to pay extra for a regular one and fly with Turkish Airlines, but no, only a package. According to the price tag, yes, the package is cheaper, especially if you take it in Belarus. You can mess around with self-booking, but it will take more time.
аватар ollennka
Well, in terms of time, I would argue that entering passport data when buying a ticket takes about five minutes per person. So price is the determining factor. And for three kopecks, additional risks of inconvenience are attached.
аватар Olgaolga153
If only these "three kopecks" were superfluous ...)))
аватар moy_contakt
On package tours, the difference is not at all three kopecks compared to self-tours (I'm specifically talking about the Turkish direction) + the comfort that everything in the package has already been taken into account and that in my version of "vacation with children of different ages" there are departures from my city of residence. I also fly to other countries by self-tour, but in Turkey I always look at the cost of booking a hotel, and only a hotel sometimes comes out even more expensive than the entire package with a flight and with all the goodies. Maybe I'm looking at the wrong hotels, but the difference is very significant, but with the current rise in prices ......
аватар lazy_person
Paid night in this particular case - the right action. Departure at 1 hour 30 minutes (departure date indicated). And if the flight is rescheduled, say, at 9:00 or 10:00 on the same day? The transfer of the flight will be known only the day before.
And there is no reason for TO not to count this night. How will he calculate the tour on the 31st with a departure date through the night?! The tour is over, and the flight is the next day?
аватар ollennka
Read carefully, three kopecks is not the difference between a package and a samtour, but the cost of tours compared to an independent trip. That is, the difference is very decent in price. If a tourist travels with the goal of living all two weeks in one hotel, a samtour does not make sense.
аватар Irina_Majkop
We flew to Egypt with two families in January. Each was charged a supplement for Christmas dinner of $120. And even from a 10-year-old child. But the arrival at the Hotel turned out to be late, and we did not have time for the gala dinner. All the tables have already been cleared; and we were not fed at all. It was useless to prove anything. It was a shame both for the attitude and for the thrown out 720 dollars. And they were left hungry. But we never received any compensation. Same with arrivals and departures. If you don't like it, stay at home!
аватар ollennka
120 bucks per person for dinner?! Did they feed black caviar there?
аватар Elenka08
No one ever compensates for anything. It's crazy, but it's true. Just like if you arrive late, it happens that you don’t really have time for dinner, no one and nothing
аватар Bovik
lubasha_ud
And when you bought the tour, didn't you understand right away?
Elenka08
Completely right.
аватар Pachok
Olgaolga153 In your example, the flight was postponed, but the author is still planning everything, and already claims that she herself did not buy what she wanted.
аватар Pachok
Regarding the "self tours" to one hotel in Turkey, where packages are sold. It makes sense!
I don’t understand Russian prices at all, but in Ukraine my price for a hotel + flight + transfer is 20-30 percent lower compared to packages. Tickets - through a charter shop, hotel - through an English or German aggregator, NOT booking.com :)), taxi - via the Internet.
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