Question about hotel Omorfi Garden Resort 4*
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Related question «General issues»
Does the tour operator have the right to change the hotel if there are no rooms in the selected hotel?
What should I do if the representatives of the tour operator, upon arrival at the hotel, say that there are no places and offer another hotel? Should I agree or not? and on what conditions?
Translated automatically from Russian. View original
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Answers • 5
During the season there is Overbooking, as well as overbooking, rebooking, resale. TO representatives have the right to settle in another hotel, but only with better conditions.
You should be offered a choice of several hotels, and you already decide. But it's good if you know the hotels and the service in them well, but the proposed 5 * may be worse than 4 *.
You should be offered a choice of several hotels, and you already decide. But it's good if you know the hotels and the service in them well, but the proposed 5 * may be worse than 4 *.
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answered 13 years ago
Maybe you've come across this yourself. We were very lucky, the proposed hotel was just Super! But Nadine65 is right, you need to know the hotels so that there are no troubles. Although they are obliged to provide an equivalent option or better ....
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answered 13 years ago
I will add in support of the respondents that, under the terms of the contract, the hotel must be of the same star rating or higher. But in Turkey, the concept of stardom is very loose. therefore, I also recommend that you explore options similar in cost on the spot. Because Visage and, for example, Stella Beach, similar in stardom, are generally different in service, territory and food, or Beldiana with Belpinar from the same series.
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answered 13 years ago
In the contract, the travel agency must indicate the overbooking hotel. The phenomenon is not frequent, but already occurring.
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answered 13 years ago
