Question about hotel Elite World Marmaris 4*

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Is it possible to change the hotel if something does not suit you?
Hello! Is it possible to change the Hotel if something does not suit you! When does the tour operator pay for the Hotel? During the settlement or for the period that they lived?
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8 subscribers  • asked 2018-07-196 years ago
Answers  •  9
аватар AllOverTheWorld
"when the tour operator pays for the hotel" has nothing to do with the exchange of the hotel. How much time is left before the trip, what kind of maintenance and a number of other factors depend on rebooking one hotel to another. Contact the TA where you purchased the tour.
Or are you already at the hotel?, then contact the TO representative at the hotel.
аватар ollennka
You can always change the hotel. The only question is the price of such an exchange and the availability of places in other hotels (maybe only those options will be available that are not worth changing for).
аватар travelsita
There has already been a similar question. Our godfathers changed the hotel (to be with us) about 10 days before departure - but, the same day of departure, the same operator, the hotels were basic. Surcharge was about $ 50 Upon arrival at the hotel is unlikely in the high season.
аватар Rysalka_2207
The fact is that we were settled in another Hotel across the road Half cheaper than ours! They said for 2 nights, then for one! In the evening, when we arrived, another girl at the reception settled people in a room not the one they bought, but another (this was our room) and told them that they would compensate for more! What is it called? The guide at the hotel says that it happens! As it happens, we were not settled in our hotel! Although in the evening our Room was free and we could easily sleep there and lay out things! And the vacation is ruined!
аватар alex45
The issue had to be resolved immediately at the reception, and not to wait for something incomprehensible! To say this does not mean to do, especially since three nights have passed!
Hotels seem to be one system, you didn't insist, that's the result! I have already written a lot - guests for the hotel, and not vice versa, you must demand, not ask!
аватар ollennka
What does the contract with the travel agency say about changing the hotel? Can the seller of the tour do this?
аватар ollennka
I would spit on the money and move to where I feel comfortable.
аватар lazy_person
All the conditions of the settlement are listed in the voucher (place of stay, hotel name, room category, length of stay ...). It is impossible to agree if these conditions are violated. There are contact numbers by which you need to apply with a claim to the hotel ...
Such cases happen often, but as a rule, a hotel is provided for accommodation no worse, and sometimes even better, than a paid hotel...
аватар pavlenko-laris
We arrived at the Elit Wolf Marmaris 4 * hotel, but they refused to check us in, referring to the fact that the people who lived in the room that we booked extended it for a day, since their flight was delayed for a day. We were offered a hotel room for a day, which is lower than the category and they also answered if we were not satisfied, they would refund the cost of the tour and look for another Hotel. Settled in a room where the doors are broken and there are holes in them. All in all, a vacation ruined.
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