Question about hotel Turunc Hotel 5*

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Tell me, please, why they may not respond to a booking request at Annex Tour Ukraine for a long time? The payment was made 2 weeks ago, the response from the agency - the application is being processed
Tell me, please, why they may not respond to a booking request at Annex Tour Ukraine for a long time? The payment was made 2 weeks ago, the response from the agency - the application is being processed
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6 subscribers  • asked 2020-08-054 years ago
Answers  •  8
аватар klichko
THAT is not silent for so long, max a couple of days confirmation. The problem is in TA, it looks like a scammer. Until the shop slammed, urgently demand docks (money)
аватар elle_kuts
But now the quarantine, perhaps some delays in terms of flights and the number of people allowed in the hotel. I wanted to ask the community if there were any cases of such delays right now during quarantine time, maybe this is normal. Of course not, 2 weeks is a long time.
аватар klichko
Is it TA telling you nonsense about quarantine delays? And what does "permitted people" have to do with it? Hotels race to confirm applications. Charters fly steadily. The impression that you are persuading yourself and are ready to listen to TA excuses forever. Your right
аватар Veronika7081
The travel agent is not talking. 2 weeks of the application does not hang in processing. You see, you are not flying to the Fel Pole.
аватар rostislav_g
Turunch resort, very cool, the place is extremely picturesque, returned a week ago. Confirmation of the tour was received for 3 days, only after that they made a payment
аватар zolyshka111
Well, actually, they first wait for confirmation from TO, and only then they pay money, and not vice versa.
аватар elle_kuts
Thanks everyone for the replies. Everything went well - yesterday the reservation was confirmed. The delays were associated with a large number of applications and a small number of people who remained in the Kharkiv division (reduction due to quarantine). Something like this..
аватар klichko
first they wait for confirmation from TO, and only then they pay money,
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Money in the morning (prepayment), chairs in the evening (confirmation)
The delays were due to a large number of applications and a small number of people
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Cheap excuse, run from this TA. Congratulations everything worked out.
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