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The travel agency took advantage of the early booking action four months ago. We paid half the cost of a ticket to Turkey, the second half had to be paid two weeks before departure, but the company representative in every possible way postponed the meeting, citing the fact that the documents were not ready. I reached the last day. According to the conditions of the contract, if full payment was not made two weeks before departure, then we cannot make any demands. Can we return our money?
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Answers • 27
How would you like to meet? at the train station?
Was it difficult for you to approach the agency and pay the rest of the fee? And what documents are we talking about? You received the contract when making an advance payment, and you can receive documents for departure only after crediting 100% of the payment to the tour operator from the travel agency. Why delay with payment at all if you were not going to refuse? There's something you don't agree on...
Was it difficult for you to approach the agency and pay the rest of the fee? And what documents are we talking about? You received the contract when making an advance payment, and you can receive documents for departure only after crediting 100% of the payment to the tour operator from the travel agency. Why delay with payment at all if you were not going to refuse? There's something you don't agree on...
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answered 12 years ago
Whom to pay if she is not in the office. Am I supposed to calculate her at her home address? I explain she is hiding.
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answered 12 years ago
Based on what was written, this is a TA scam and a divorce (city and name?), What kind of documents for Turkey, except for confirming the MOT? If the contract is written as you say, you won’t make any claims, there’s no money for 2 weeks, goodbye, and why they aren’t there, it doesn’t matter. Re-read the contract again, maybe there are some clues ... And the advance is not returned under any circumstances ? If he is really hiding, then only, so to speak, extrajudicial methods remain ...
Although here your words are against her - maybe she is in the office all the time - and you did not come ...
Although here your words are against her - maybe she is in the office all the time - and you did not come ...
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answered 12 years ago
I looked at your questions in your account - two questions and a meaning - is it really so terrible there! There are certain conclusions...
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answered 12 years ago
Here on the face of an illiterate, financial behavior of the customer, period!
1 contract?
2The amount of the advance was documented, if not, then that's it!
3Before ordering a tour, you must at least make sure about the quality and time on the market of this company.
1 contract?
2The amount of the advance was documented, if not, then that's it!
3Before ordering a tour, you must at least make sure about the quality and time on the market of this company.
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answered 12 years ago
If TA is closed at such a hot time, then such is it and THAT ....
Oleksii64! You do not need to have confirmation. It is important to have documents for departure, which are issued in TA 10-20 days before departure after payment. Not all TOs now have representatives at the airport.
Here the question is not clear, why did the tourist not pay for his tour in 4 months? Why is the agency closed?
Oleksii64! You do not need to have confirmation. It is important to have documents for departure, which are issued in TA 10-20 days before departure after payment. Not all TOs now have representatives at the airport.
Here the question is not clear, why did the tourist not pay for his tour in 4 months? Why is the agency closed?
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answered 12 years ago
Oresta, yes, and I, in general, about the same thing - if closed - scam-normal TAs now work on Saturdays until late in the evening. Or not much tourist and wanted to pay.
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answered 12 years ago
As far as I know, in case of late payment, they simply recalculate the cost of the ticket at the current price. that is, the pre-booking discount is canceled. you are.
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answered 12 years ago
EARLY BOOKING hotel reservations will be paid 100% within three days after confirmation. Documents: a voucher for accommodation, air tickets, insurance, are issued either at the airport by the tour operator itself, or by a travel agent (in practice, not earlier than three days before departure). My opinion is that you were originally planned to be scammed for money. Try to contact the tour operator from which you were supposed to fly (should be indicated in the contract or booking application), find out if the booking was in your last name. Never rush to small prices and tempting offers from incomprehensible offices. Go to verified ones. And please write the name of the travel agency, the name of the agent, so that other people do not get caught.
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answered 12 years ago
RBK2012! I wrote the exact same thing to him!
Did a little research.
From your 3 questions on Turpravda, as a travel agent, I understood. You have bought a tour to a hotel in Marmaris : Marmaris Resort 5*
Read the reviews and decided to cancel.
Now the travel agent is hiding from you, playing for time so that you fly into penalties.
It was? If you read the reviews, then you won’t leave anywhere at all, there is no hotel without bad reviews!
So do not slander the agency, they also do not want to work idle, waste time on you: you order, you refuse ...
Everything will be fine, go to 5 *
Did a little research.
From your 3 questions on Turpravda, as a travel agent, I understood. You have bought a tour to a hotel in Marmaris : Marmaris Resort 5*
Read the reviews and decided to cancel.
Now the travel agent is hiding from you, playing for time so that you fly into penalties.
It was? If you read the reviews, then you won’t leave anywhere at all, there is no hotel without bad reviews!
So do not slander the agency, they also do not want to work idle, waste time on you: you order, you refuse ...
Everything will be fine, go to 5 *
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answered 12 years ago
I understand that Tour Operator Pegasus.
In Pegasus 2 weeks before departure, you can cancel the tour without penalty. And then you already lose depending on the days.
So the agent is hiding from you, and then you yourself do not want to lose.
But it would be possible not to compose anything here ...
In Pegasus 2 weeks before departure, you can cancel the tour without penalty. And then you already lose depending on the days.
So the agent is hiding from you, and then you yourself do not want to lose.
But it would be possible not to compose anything here ...
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answered 12 years ago
oresta52, As a travel agent, you know that with early booking, any changes or cancellation of the tour after confirmation is a 100% penalty on the cost of the tour, which is indicated in the contract between the travel agent and the tourist. If you believe the words of alex11s, they did not take 100% payment from them. The question arises - why? And what kind of travel agent is hiding from the tourist?
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answered 12 years ago
Yes, I forgot it was an early booking!
No rejections!
According to the tourist, he paid only half!
And he was told to pay the rest for 2 weeks.
At this stage, he composes!
No rejections!
According to the tourist, he paid only half!
And he was told to pay the rest for 2 weeks.
At this stage, he composes!
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answered 12 years ago
If the truth was on the side of the Tourist, then he would not have kept silent about the name of the travel agency and the name of the travel agent.
And then everything looks like I’m complaining and I don’t seem to be offended ....
And then everything looks like I’m complaining and I don’t seem to be offended ....
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answered 12 years ago
My opinion is that if they took 50% of the payment from him for early booking, this is a scam (if the words of the tourist are true).
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answered 12 years ago
Guys, I also always buy tickets for early booking. That is, back in March-April - for May, July and August. In the same agency for many years. It all depends on the operator. Some require payment of 100% within 3- x days. And, for example, Coral Travel gives a delay and you can make the final payment a month before the trip. Even with early booking without penalty, they changed the name and surname of the person with whom I was going to fly (for a month). You can always negotiate with a travel agency and they will help solve all problems, especially if you are a regular client. And if you do something yourself, then you can blame the agency that is "hiding". Understand that travel agencies are interested in customers. So that you come and advise your friends next time. It’s not profitable for them to hide. The competition is too big.
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answered 12 years ago
I changed a tourist by early booking the next day after departure (they didn’t let him out of Belarus) for his mother-in-law without any additional payments, I just bought new tickets for a new flight, as they disappeared. And we lost a couple of days of rest because of these replacements.
But the refusal of the tour entails penalties, otherwise TA and TO would only do what they booked and canceled ...
But the refusal of the tour entails penalties, otherwise TA and TO would only do what they booked and canceled ...
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answered 12 years ago
Yes !! Damn leg break.????
Well, it means one of 100 cases when not all known ones are in the problem
Well, it means one of 100 cases when not all known ones are in the problem
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answered 12 years ago
And in my opinion, alex11s is exposed!
He sewed himself under a broom!
He sewed himself under a broom!
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answered 12 years ago
We took several early booking tours from different operators. Definitely, we make an advance payment when booking, the rest within 3 days after confirmation, for many years only once the travel agency gave a deferral of payment of the last installment 1 month before departure our dollar is only growing!) Alex11s, had to inform within 3 days whether the tour was confirmed, and he had to pay off the tour in three days. If a person could not catch the manager - this is a pure scam, or he was fooling his head.
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answered 12 years ago
A month has passed. It’s unpleasant for me that they don’t believe me. If this happens to you, remember my case. I had to choose another agency and I still went on vacation, but this agency still doesn’t give me money. I wrote here in the hope of at least sympathy, but I have to make excuses, what kind of nonsense. Why such distrust? If you didn’t have it, but I have it. because I don't know how it all ends.
The only one who understood the situation is RBK2012. The agency is working.
The only one who understood the situation is RBK2012. The agency is working.
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answered 12 years ago
There was such a moment. He calls, tomorrow I will return the money, today the newlyweds are buying a ticket from me. But apparently they didn’t buy it.
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answered 12 years ago
I sympathize that you are in a similar situation, no one is safe from rogues, but still it is better to contact reliable, proven travel agencies. I think you should go to court.
PS: does not apply to trips, but this year I "flew through CASCO like plywood over Paris" - with 100% of the fault of the second participant, I managed to file an application with my fucking insurance "SK Capital Reserve", my 90 thousand damage was crying with February, car repairs have long been done for their hard-earned money, there is no time to mess with the court! That's it!
PS: does not apply to trips, but this year I "flew through CASCO like plywood over Paris" - with 100% of the fault of the second participant, I managed to file an application with my fucking insurance "SK Capital Reserve", my 90 thousand damage was crying with February, car repairs have long been done for their hard-earned money, there is no time to mess with the court! That's it!
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answered 12 years ago