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Help, has anyone sued the hotel or the tour operator?
I threw the hotel with accommodation and the tour operator drank blood. I'm debating if I should sue or not.
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Answers • 9
1) You must have an agreement on the purchase of the tour in your hands, in the appendix of which the hotel, dates of arrival, type of food and type of accommodation are indicated !!!.
2) You will not be able to sue the hotel, only through a travel agency.
3) when booking, the Hotel gives online and documentary confirmation of your type of accommodation, after the tour operator pays the cost.
4) You must have a transfer ticket in your hands, which indicates the type of accommodation.
2) You will not be able to sue the hotel, only through a travel agency.
3) when booking, the Hotel gives online and documentary confirmation of your type of accommodation, after the tour operator pays the cost.
4) You must have a transfer ticket in your hands, which indicates the type of accommodation.
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answered 17 years ago
First, figure out what documents confirm the obligations of the tour operator (read your contract with the agency that sold you the tour). Further - according to the law on the protection of consumer rights: what they promised - what they violated. It seems to me that it will be difficult to sue the hotel. Watch how he dumped you.
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answered 17 years ago
If you have already returned from vacation, then write to the travel agency about the inconsistency of the purchased room type and attach facts confirming which room you lived in. And the travel agency, on the basis of your complaints and demands to the Tour Operator, your claim, everything can be resolved without a trial. The main thing is to have the facts where you lived.
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answered 17 years ago
It is better for you to contact lawyers. Now there are many law firms working in this direction. Look on the Internet.
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answered 17 years ago
The hotel - Royal Resort - 5, and the operator Detur.
you can read in detail in my review about this shitty hotel! there are all documents except for transfers.
http://www.turpravda.com/tr/kemer/Royal_Resort-h9261-r4222.html
you can read in detail in my review about this shitty hotel! there are all documents except for transfers.
http://www.turpravda.com/tr/kemer/Royal_Resort-h9261-r4222.html
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answered 17 years ago
I understand you very much, I rested there in May. I also left my review here, though I do not want to sue. The travel agency warned me that the reviews, frankly, are not very good, and I myself read them. But for a number of reasons, we still opted for it. the hotel is true...G
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answered 17 years ago
You shouldn't sue the hotel, but you can sue the tour operator. All your claims to the hotel should have been resolved by them, it's not your problem that there were no places, they should all compensate at their own expense. Here at this link you will find the "battle rules" and other useful information. http://www.turistprav.ru/faq.php
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answered 17 years ago