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They offer a profitable tour with Join-up, with how many “good” cases I heard about him, it’s somehow scary. Is it really a very unreliable MOT?
They offer a profitable tour with Join-up, with how many “good” cases I heard about him, it’s somehow scary. Is it really a very unreliable MOT?
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18 subscribers  • asked 2016-09-288 years ago
Answers  •  59
аватар Pachok
I also heard enough this summer here on the travel truth from agents about Joyne Apa :) As a result, they flew quite normally - they didn’t transfer flights, they didn’t change the hotel. Also, on the eve of departure, we ourselves wound up such a situation that we had to change bookings, tickets, buy something extra, change names somewhere ... Thanks to Joyne and the agent, we managed to do everything. And without penalties.
аватар plotroma
this year we flew to Turkey with J Up / everything is in order. The meeting guide (maybe just lucky) did not try to sell tickets through him and scare them with all sorts of stories, he just offered them. named the price and everything! generally a normal operator.
аватар mishonok
it is beneficial for someone to escalate the situation, no more and less than in other different cases, see how much they carry, different situations are inevitable on such volumes
аватар moy_contakt
the year before last, we flew to Montenegro with Join Up - everything is fine, but this year a friend "successfully flew with the children" to Turkey - until the last they didn’t know what and how they would fly away (this is already from Turkey. We checked out of the room, within an hour they they were supposed to be picked up from the hotel, and as a result they were taken late at night.The hotel fed them, they used all the hotel services, but when small children are all very uncomfortable and nervous). And the second one, upon arrival at the hotel, found out that there was no reservation or that it had not been paid for, I still did not understand ..... the fact is that they settled her in another hotel. It's a bit too much for one operator in one season, especially when you consider that I don't have many girlfriends, and both of them "hit" with one operator. But in general, this can happen to anyone, at any time, and with any operator. And if the price is really good, TA offer insurance (we always take from non-departure) but there are others. You clarify this point, it costs a penny (compared to the cost of the tour).
аватар Meltoma
In early September, my daughter flew with join up to Egypt. Everything went well without delays and transfers.
аватар donbass2012
Everything is normal! In winter, we flew to Egypt with this operator, no comments!
аватар Lois-55
We flew to Turkey in the second half of September, everything went well, although we were very afraid when we took a tour from Joyne!))
аватар alex45
TC's answer is no one escalates the situation with John. I wrote that traveling with him is a lottery. "Lucky - no luck."
Personally, I'm out of luck. The main thing is INDIFFERENCE to your customers. We got the money, and then, how will it turn out. I described how I flew with them. Yes, the weather conditions were such that Kiev received us instead of Zaporozhye, yes, many returned from Hurghada with little or no money. John aside, UIA is getting out!
Although it was possible to turn to us with words of sympathy and reassure that the travel agency is doing everything possible to resolve the issues. And they decided. Flight to Dnepropetrovsk and then by bus to Zaporozhye, but not to the city, but to the airport, that is. in an open field. By the way, you could call in the city! But now you still need to get to the city, and this is a frost of 15 degrees, ice and the airport building is closed. Naturally, there is no Joyne transfer from the airport, and there is nothing at all! Taxi people don’t want to go to the airport in the ice, the first hour of the night, now imagine that you are with small children in this situation.
аватар mishonok
but here it’s not the fault of the tour operator .. the weather failed, we had a similar case when Kharkiv was preparing for the euro, the airport was ready, it accepted flights, but it was we who were unlucky, they tested something, as it turned out later, it was a type of exercise where to redirect flights and are the nearest airfields ready ((((they flew to Kharkov, but the official version is fog, we fly to Donetsk (still to the old airport), many without money, the tour operator hired buses from Kharkov and drove them to Donetsk, but people got oriented faster and for whom friends came, who hired small buses, we met buses 100 km from Kharkov, but the tour operator tried
аватар SkAlla
We, too, after reading the reviews, were terribly afraid, but we flew with them to Montenegro for 2 years in a row - we are quite satisfied.
аватар alex45
I'm not talking about the weather, the frost was severe in Kyiv, and not TO hires buses and planes. As I found out, it is the UIA carrier that should deliver people to the place where he picked them up. In my case, he correctly delivered us to the AIRPORT of Zaporozhye, which is outside the city, and to us from the Dnieper, where we were put, to Zaporozhye is closer and faster than to the airport. And the tour operator has nothing to do with it.
In Europe, or as a human being, it would be that TO ordered a transfer from Zaporozhye airport to the center. In this case, I would have no questions for Joyne
And so I write, INDIFFERENCE to my clients. And since then, for me, Joyne, as a tour operator, does not exist!
аватар Avtomaxxx
We also had a swing with them
I understand that they have the cheapest price for tours in Ukraine.
But on the last day, change the air company, departure time, and most importantly, the PORT OF DEPARTURE !!! , that's overkill.
Depart from Zhulyan, and fly to Boryspil ...., we have not had such a swing yet. The car remained in Zhuliany and flew to Boryspil.
In general ... you can't do that.
But for as much as 400 bucks, our tour was cheaper than Tezov's.
That made up for some of the bad moments.
аватар moy_contakt
Indeed, anything can happen to anyone. You can get there both with and without TA, the plane may break down, bad weather may happen .... a lot of probabilities. I had serious disagreements with Pegasus a couple of times, as a result of which I don’t like this TA, but nevertheless, sometimes only they suggest the hotel I need and have to deal with them again. There was a moment with Anex .... I'm sure that those who travel often have at least once encountered some nuances, problems, etc., more or less serious, and every traveler has something to tell from his own experience. This is a roulette wheel. But you should always hope for the best :)
аватар mishonok
for sure, with my adventures, people still don’t understand how I’m not afraid of planes, but I don’t have fear: what to be, it can’t be avoided ..... either the landing gear was not released, then depressurization was at a height, then people urgently needed to get out .... but the most fun moment on the plane is to listen for 4.5 hours in a row from passengers behind us the song of Elka "tomorrow I will sit in the plane in Boryspil and think about the pilot", after even my strong nerves could not stand it at 5 o'clock and had to be calmed down passengers with a stewardess and change the drive
аватар alex45
And once again, I am not encouraging tourists not to use Joyne's services. It's their business! And maybe they'll be fine. But we want SERVICE, and Joyne cannot imagine such a thing, especially in some kind of collision.
I still propose to imagine a mother with two children in front of the closed door of the airport in 15 degrees below zero in light clothes (after all, we flew from the summer in Hurghada), there is no transport and with a penny in your pocket! And many of Zaporozhye need to go home, for example, to the regions! It’s good that the drivers of the buses that drove us took pity and didn’t go back to the Dnieper and people warmed up inside the cold bus, because the diesel fuel was running low. But it’s still warmer in it.
аватар agent_borabora
You have 2 roads: one is shorter, over the edge of a steep cliff and the second is long, along the plain.
Hundreds of people walked up to you on the first one and only a couple of people broke down. And on the second they go less, but everyone survives.
There will always be people ready to tickle their nerves for a couple of bucks of savings.
аватар alex45
You say Zhuliany, but you flew to Boryspil.
In this unfortunate case, a woman from Dnepropetrovsk arrived at our airport in her car, left it in the parking lot, knowing that she would return here, and by the will of fate flew not to Zaporozhye, but through Kyiv to her native Dnieper, went not home, but with us to our Zaporozhye airport, where she did not know what to do with a completely icy car. This is how things happen.
аватар agent_borabora
alex45, but the woman saved a couple of dollars)
аватар mishonok
well, the difference is not at all a couple of dollars, but 150-200, in connection with the current exchange rate, for many this is a lot
аватар oleg.cherniy
I went to an expensive hotel, there were no problems. http://www.turpravda.ua/tr/kemer/Rixos_Premium_Tekirova-h7816-r176637.html
But that was at the end of the summer. In autumn, the service of the hotels themselves deteriorates.
аватар agent_borabora
mishonok, tourists do not rest on the last money.
There is a choice: either play fortune for 200 USD. from the day of booking until arrival in Ukraine, or relax from the moment of signing the contract.
We always warn our tourists about the risks, and tourists themselves choose more expensive, but with a guarantee.
аватар agent_borabora
Or choose a hotel that only Coral, Anex, Tui or Pegasus has, so as not to compare the price with Joints, so as not to regret psychologically for the "overpaid" 200 USD.
аватар musja7
It's already been written and rewritten with the Joins: if you choose a tour from them, blame yourself. You may be lucky, or you may not. The number of troubles with Joins does not decrease, but on the contrary, it increases every year. It is indicative that not a single lawsuit against Join was satisfied. Join works under "cover", so he really and frankly does not care about you :). If you have two roads: wide, but long, and short, but over an abyss (save time, but there you are lucky). Which one will you choose? If you want to risk and tickle your nerves, take Joins. If adrenaline is not for you, look for another way
аватар musja7
oleg.cherniy, specifically for Rixos Tekkirova from Joins, already in September they were still selling tours here. and along the way, tourists were settled in others by overbooking. Here's an example for you: lucky, no luck. you are lucky with them; tourists after you - no more
аватар mishonok
okay, let's see, I myself fly to Egypt from them in 2 weeks at the same time an employee flies from them and after 3 weeks from them also to Egypt, I will unsubscribe
аватар oleg.cherniy
musja7 I didn't really have a choice - to fly out of Vinnitsa and return here. This option was offered only by Join UP or agencies that work with it. I booked a tour 2 months before departure.
They agreed with YANAIR and drove directly from Vinnitsa. So I was doubly satisfied. At 7.40 I flew out at 13.20 with my family I dined at the central restaurant of the hotel (fast transfer). I didn’t even get to the Crimea before the annexation at such a speed. :)
аватар agent_borabora
Yes, there are no alternatives from Vinnitsa.
But only we (the agents) know how many transfers of departure time and tour dates this season were from Vinnitsa. Oleg, you just got lucky)
аватар Pachok
Yes, also - the time of arrival and departure Kyiv-Bodrum was very convenient for Joyne. UIA is shit, of course, but these are no longer questions for the operator.
аватар mishonok
they tried to convince me that the wind rose is a good airline (((who is the most reliable for you, I have an azur, then all the same Mau from ours, all sorts of roses and bravo are alarming, although whoever saw bravo today is already offering Kenya
аватар mishonok
tpg untwist as they can
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