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If the tour operator goes bankrupt, is there any guarantee of a refund or only through the courts?
If the tour operator goes bankrupt, is there any guarantee of a refund or only through the courts?
Translated automatically from Russian. View original
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Answers • 13
But who will return the money to you voluntarily? If you achieve some kind of compensation through the court, then we can congratulate you and praise you for your patience and perseverance!)))
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answered 7 years ago
Olgaolga153, they will return! On nezalezhnaya other laws! Tsez Geyropa!
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answered 7 years ago
Ukraine also has compulsory liability insurance for tour operators. The sums insured are small, but at least partially the insurance will reimburse something.
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answered 7 years ago
This is compulsory liability insurance for tour operators in Russia. In Ukraine, a bank financial guarantee.
As a matter of fact, there is such a thing as non-departure insurance. Such insurance can be obtained from some tour operators or from the ERV insurance company.
As a matter of fact, there is such a thing as non-departure insurance. Such insurance can be obtained from some tour operators or from the ERV insurance company.
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answered 7 years ago
NatashaS, you're scoffing in vain, no one has canceled the rules of the Russian language. I am aware that in the Ukrainian language the norms for using prepositions are somewhat different ("in Ukraine", "missing someone", etc.), so let's everyone speak the way it is correct in their language, rather than trying to impose the norms of another language.
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2.5
answered 7 years ago
The author, what kind of tour operator has gone bankrupt with us?
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answered 7 years ago
Apparently, the idea is inspired by the previous question. http://www.turpravda.com/tr/question-61067.html#answer440137
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answered 7 years ago
just today, friends called - from TPG, they booked a tour by early booking, flew to one hotel, settled in another (this is not overbooking, it's just that this particular hotel was not paid for). since there are not many options, they agreed to what they gave (and they seemed to be given at the level of the booked one), but what and how I will find out only when they arrive home ... I began to find out from my friends on TO, they confirmed that TPG had obvious problems ... and no one recommends them...
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answered 7 years ago
1. The concept of "bankrupt" means that this entity is unable to fulfill its obligations. Those. his existing assets are not enough to cover all his liabilities. Bankrupt travel operators have no assets at all - furniture, computers, zero accounts, leased vehicles.
2. Differences in the provision of operators in the Russian Federation and Ukraine are indeed different. In the Russian Federation, this problem had to be updated, since back in 2010, a very large operator Capital Tour went bankrupt. This bankruptcy is still included in the top bankruptcies of the modern Russian Federation. The total debt of the company reached 1.3 billion rubles (at the then exchange rate). In 2014, there was a whole chain of bankruptcies. At the same time, despite the fact that operators of the Russian Federation are required to insure against bankruptcy, this did not save tourists from problems. For example, according to the Capital tour, the insurance company stupidly jumped off and lost its license.
2. Differences in the provision of operators in the Russian Federation and Ukraine are indeed different. In the Russian Federation, this problem had to be updated, since back in 2010, a very large operator Capital Tour went bankrupt. This bankruptcy is still included in the top bankruptcies of the modern Russian Federation. The total debt of the company reached 1.3 billion rubles (at the then exchange rate). In 2014, there was a whole chain of bankruptcies. At the same time, despite the fact that operators of the Russian Federation are required to insure against bankruptcy, this did not save tourists from problems. For example, according to the Capital tour, the insurance company stupidly jumped off and lost its license.
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answered 7 years ago
3. The largest bankruptcy of tour operators in Ukraine - News Travel in the winter of 2015. None of the victims received anything from the operator. Not according to any plan.
4. Now about TPG. Indeed, there are problems with checking into booked hotels. Officially, this is called overbooking. But in this case, this is not a problem of TPG's solvency. This situation is only in Turkey and not only in TPG. But, as they say, it's a completely different story.
4. Now about TPG. Indeed, there are problems with checking into booked hotels. Officially, this is called overbooking. But in this case, this is not a problem of TPG's solvency. This situation is only in Turkey and not only in TPG. But, as they say, it's a completely different story.
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answered 7 years ago
HotLine, so explain what the problem is in Turkey, a week earlier, my acquaintances faced the same problem in join up ... But this is such an unreliable THAT that I was not even surprised. But when this happened with TPG ... Yes, after reading the Internet, I found out that it was with this MOT this year that there are a lot of such jokes .. I don’t think that this is due to something other than a problem with solvency. For me, for example, such a situation would be just a disaster. Holidays in Turkey are holidays for children (of different ages and everyone needs to be well) and the appropriate hotels are selected (expensive, with water parks, an amusement park, excellent food, animation) and upon arrival find out that they will visit me in another hotel ... Here I don't know what my reaction would be...
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answered 7 years ago
I have always liked the style of communication between experienced tourists and travel agents.
For my_contact. The question was about a refund. I answered it.
On the example of join up, you yourself confirmed my thesis - "This situation is only in Turkey and not only in TPG ".
The official reason is overbooking. She is true. Discussing why Turkish hotels allow themselves this is beyond the scope of this topic.
For my_contact. The question was about a refund. I answered it.
On the example of join up, you yourself confirmed my thesis - "This situation is only in Turkey and not only in TPG ".
The official reason is overbooking. She is true. Discussing why Turkish hotels allow themselves this is beyond the scope of this topic.
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answered 7 years ago