Question about hotel Mar Le Mar Club 4*
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Criticize food
They say that vacationers don’t really like your food, I understand that you won’t please everyone, but most complain about the meager and monotonous menu. Yes, and also to the Commander-in-Chief of the restaurant, which is rude to people for criticism. So how are things on that front?
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Answers • 30
Dear portal61,
we are attentive to the reviews and comments of guests - incl. promptly make changes to the menu based on the results of surveys.
Now we have the opportunity to respond even more quickly to any comments and wishes of hotel guests, because. recently introduced a special form on the site. The link to it is located in the right area of the hotel's official website under the form for selecting a room for booking.
There were comments on nutrition, but at the moment there are practically no comments from the guests. The refutation of scarcity and monotony has already been described in detail by the guests in the comments to the reviews of this season.
We are confident in the correctness and courtesy of the restaurant administrator Kirill Zolotov - and the guests fully confirm this in the comments to the reviews.
Further discussion of this issue does not see much point.
Sincerely,
marketing and booking department
Mar Le Mar Club
we are attentive to the reviews and comments of guests - incl. promptly make changes to the menu based on the results of surveys.
Now we have the opportunity to respond even more quickly to any comments and wishes of hotel guests, because. recently introduced a special form on the site. The link to it is located in the right area of the hotel's official website under the form for selecting a room for booking.
There were comments on nutrition, but at the moment there are practically no comments from the guests. The refutation of scarcity and monotony has already been described in detail by the guests in the comments to the reviews of this season.
We are confident in the correctness and courtesy of the restaurant administrator Kirill Zolotov - and the guests fully confirm this in the comments to the reviews.
Further discussion of this issue does not see much point.
Sincerely,
marketing and booking department
Mar Le Mar Club
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answered 12 years ago
P.S.
We regret only one thing - very rarely guests who liked everything write reviews on the Web.
They thank you personally, willingly communicate with managers at the hotel, leave preliminary applications for early booking of holidays next season - but they rarely write ... Such statistics, however, for most hotels - so we are not upset;)
We hope that the positive feedback from the guests who had a great rest this holiday season, we will not only hear at the hotel - but also see it on the Web!
We regret only one thing - very rarely guests who liked everything write reviews on the Web.
They thank you personally, willingly communicate with managers at the hotel, leave preliminary applications for early booking of holidays next season - but they rarely write ... Such statistics, however, for most hotels - so we are not upset;)
We hope that the positive feedback from the guests who had a great rest this holiday season, we will not only hear at the hotel - but also see it on the Web!
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3
answered 12 years ago
Just wrote a review, thanks for the stay! We'll be back =)
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1.5
answered 12 years ago
Dear vladguc, where did you write a review?
Didn't see it on this site - please tell me where to find it?
Didn't see it on this site - please tell me where to find it?
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answered 12 years ago
Yes, the food is great! You can poison the truth. But nothing, most of you are lucky :) Maybe you will be lucky too :)
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answered 12 years ago
As for poor nutrition - nonsense. I really rested without children, I came with a friend to spend time together and get high far from problems. They looked with horror at married couples with children. No interests other than obzhiralovki and mindless lying on sunbeds. They collect three plates of the second, mountains of salads - horror flying on the wings of the night! What a bad kitchen! Although, maybe they behave like that from greed? After all, everything is PAID! The hotel has a tennis court, a cool gym, a sauna, bars - these vacationers do not need anything. Everything, to our happiness, is empty. We were pleasantly surprised that the owners made Buddha Beach and forbade all these crazy children to go there. Well done! For us, this institution had everything we needed - a stylish private, sports without problems and the opportunity to love each other without being distracted by children. I sympathize with the evil couples pouring mud on MLM. If there is no happiness in the family, everything and everywhere will be bad. Bang your head against the wall and don't rot a good establishment.
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answered 12 years ago
Rude previous statement about families with children. We have three of them, and every day, like in the gym, at home, the exercise bike is standing and resting, because at 39, weight 55 and heart like a clock - the children keep in shape, and how much joy they bring ... And in Mar le Mar we take them to heal the sea, breathe the sea air. Everyone has their own values...
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4.5
answered 12 years ago
MLM administration - tremble, another family with three children is approaching ... I specially read their reviews, this is a category. We finally got home, we still live on memories of the holiday and sincerely feel sorry for you guys. We are thinking of flying for a long weekend in September, when the audience changes and all the advantages of MLM - silence, pine trees, fresh air and great infrastructure - will finally work for those people who can appreciate it.
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answered 12 years ago
For some reason my comment didn't get through. Apparently bashful moderators of this weak site removed some of my words. Well, God bless them... The meaning is clear and so.
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answered 12 years ago
I feel sorry for you in your FORTY-TWO in the luggage only a friend, and if someday there will be children, they will obviously be CRAZY ... And you are still talking about a happy family, What can you know about this? And Mar Le Mar claims to be a family hotel and we booked a room just for September, but I hope I won’t meet rudeness there.
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1.5
answered 12 years ago
Dear guests of our hotel and visitors of the TurPravda website!
Despite the fact that this forum is intended by its creators for free communication and discussion, we kindly ask you to refrain from mutual insults in the "communal chat", the content of which is somehow connected by visitors to the TurPravda website with our hotel.
Sincerely,
marketing and booking department
MAR LE MAR CLUB
Despite the fact that this forum is intended by its creators for free communication and discussion, we kindly ask you to refrain from mutual insults in the "communal chat", the content of which is somehow connected by visitors to the TurPravda website with our hotel.
Sincerely,
marketing and booking department
MAR LE MAR CLUB
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3.5
answered 12 years ago
Especially for future MLM guests from the category, I want to comment on the situation. Marlemar is not only a family hotel, it is also a holiday destination for adults WITHOUT children. I have three of them, but I am not their slave, for this there are specially trained people who are professionally engaged in wiping their noses. People, life is not only the evil upbringing of your inadequate offspring born in dislike. Of course, the combination of 39/55 does not sound bad, but I would like to clarify other parameters such as growth if we have to intersect in September...
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answered 12 years ago
RAMILIO is rocking! :) Tro-lo-lo, beat the troll!
And if without jokes, where are the specific comments directly about the food at the hotel?
And if without jokes, where are the specific comments directly about the food at the hotel?
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answered 12 years ago
Dear Marlemar! We didn’t notice something while relaxing in your hotel that you are making changes carefully and promptly - we asked for warm milk for children and drinking water at breakfast. They made an offer to Natelya about this on the second or third day of our vacation - nothing has changed for the remaining 8 days. Milk is only cold, water was asked to be brought by the waiters, but the taste was very strange. I read the following reviews, I realized that the water is still from the tap. Another point on nutrition - why is there one name near the dish, but something completely different lies? I already wrote about this situation in my review, when instead of the declared biscuit there was a honey cake, and my mother almost went to the next world, although at the settlement she was warned about an allergy to honey. You know, you are complaining about the lack of positive reviews here - it seems to me that we need to objectively analyze the negative. Of course, they have a lot of emotions, but real shortcomings are described. If you plan to further develop the excellence of the Watts hotel, they are more useful for you than any laudatory ode. And it suits you that, excuse me, "people hawala" - no questions, guys, there will be enough unpretentious customers for your age.
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answered 12 years ago
And one more question - what do chefs in working tunics do at a construction site? And why do they return to the kitchen in shoes stained with cement?
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answered 12 years ago
portal61, everything is fine with food. Here everyone in the answers has already forgotten about your question, so I'm answering. The choice is normal, we arrived yesterday after lunch, and from yesterday's dinner we concluded that we would not go hungry. There is a lot of writing here that last year they fed better - this is not so. The kitchen is not worse and not better, just different. From the series 'Taste and color'
And signs of poisoning in children may not be from nutrition, but from acclimatization, overheating, teething, or just for an unknown reason - everyone forgets about this only on vacation, as if they never had diarrhea at home. We like Marlemar, so we have been coming here for the third year. And while there is a desire for the next year, too, to come. Probably, we are 'unpretentious', 'pretentious' do not like us and they themselves say in the reviews that they will not come again.
And signs of poisoning in children may not be from nutrition, but from acclimatization, overheating, teething, or just for an unknown reason - everyone forgets about this only on vacation, as if they never had diarrhea at home. We like Marlemar, so we have been coming here for the third year. And while there is a desire for the next year, too, to come. Probably, we are 'unpretentious', 'pretentious' do not like us and they themselves say in the reviews that they will not come again.
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answered 12 years ago
“And the signs of poisoning in children may not be from food at all, but from acclimatization, overheating, teething, or just for an unknown reason - I forget about this only on vacation” - it’s interesting, but if you stop eating marlemar, the signs disappear. You just start - the signs appear again :) Paradox :)
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answered 12 years ago
we were in the hotel from June 24th to July 6th. We did not have a single case of poisoning in the restaurant.
About food: a huge plus is a variety of compotes for lunch and dinner. There is everything for children - cereals, soups, mashed potatoes, steam cutlets, milk, kefir, fermented baked milk. It's a bit wrong that the choice of food was sometimes limited. It used to be that the buffet offers potatoes and rice, and the chef also prepares rice, but with vegetables. In my opinion, such side dishes as pasta, rice, potatoes, some vegetables - in any form should always be. And here it turns out that today we choose from potatoes and rice, the next day - from pasta and vegetables. Although from time to time the buffet was so refined and varied that they licked their fingers up to the elbow))) Probably the chefs worked in shifts :) I also didn’t like that during dinner, some dishes tend to end and, for example, instead of potatoes, they brought pasta from the middle of dinner. Sometimes there was a feeling that the hotel was trying to save money on food, and prepared dishes in such limited quantities that after the first influx of vacationers, the dishes were not yet ready to be updated and brought to the buffet (for example, pizza).
But we never went hungry.
About food: a huge plus is a variety of compotes for lunch and dinner. There is everything for children - cereals, soups, mashed potatoes, steam cutlets, milk, kefir, fermented baked milk. It's a bit wrong that the choice of food was sometimes limited. It used to be that the buffet offers potatoes and rice, and the chef also prepares rice, but with vegetables. In my opinion, such side dishes as pasta, rice, potatoes, some vegetables - in any form should always be. And here it turns out that today we choose from potatoes and rice, the next day - from pasta and vegetables. Although from time to time the buffet was so refined and varied that they licked their fingers up to the elbow))) Probably the chefs worked in shifts :) I also didn’t like that during dinner, some dishes tend to end and, for example, instead of potatoes, they brought pasta from the middle of dinner. Sometimes there was a feeling that the hotel was trying to save money on food, and prepared dishes in such limited quantities that after the first influx of vacationers, the dishes were not yet ready to be updated and brought to the buffet (for example, pizza).
But we never went hungry.
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answered 12 years ago
I would like to comment on the previous review.
"There is everything for children - cereals, soups, mashed potatoes, steam cutlets, milk, kefir, ryazhenka."
Yes, it's all there, but NOT AT THE SAME TIME! (as you might think)
Milk, kefir, fermented baked milk only for breakfast.
For lunch, soup, steam cutlets.
For dinner - porridge, mashed potatoes.
And about the poisoning, what do you think, the administration will yell at the whole hotel that someone has poisoned them? :))
Of course, all this is hushed up and explained - "for an unknown reason", as they wrote above in the reviews.
We rested in many hotels and different countries. And now, surprisingly, there have never been problems with the digestive tract. And then both the child and I got them. Well, probably for "unknown reasons."
"There is everything for children - cereals, soups, mashed potatoes, steam cutlets, milk, kefir, ryazhenka."
Yes, it's all there, but NOT AT THE SAME TIME! (as you might think)
Milk, kefir, fermented baked milk only for breakfast.
For lunch, soup, steam cutlets.
For dinner - porridge, mashed potatoes.
And about the poisoning, what do you think, the administration will yell at the whole hotel that someone has poisoned them? :))
Of course, all this is hushed up and explained - "for an unknown reason", as they wrote above in the reviews.
We rested in many hotels and different countries. And now, surprisingly, there have never been problems with the digestive tract. And then both the child and I got them. Well, probably for "unknown reasons."
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answered 12 years ago
FeLaA, what exactly poisoned your child? What specific food? Is it known?
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answered 12 years ago
What a long line of food discussions in Marlemar... You can immediately see one provocateur Felaa, constantly throwing mud at the establishment and all the others who have doubts. It seems to me that in this way the administration itself maintains interest in this issue, turning the topic of nutrition into some kind of chatter ... The idea is certainly competent, although not new. Guys, finish this business, food in Marlemar is no longer interesting to anyone ... Everything is clear, feed normally, but there are absolutely not enough stars from the sky.
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½
answered 12 years ago
fadeeva_82, the first signs appeared on the second day of rest (vomiting, nausea, diarrhea). The child ate (of course, I won’t say exactly what it was in two days) - porridge, soup, pasta, potatoes, a steam cutlet, peaches, kefir in the children's room.
We decided that it was from acclimatization. But just in case, they didn’t feed her in the restaurant, they gave her crackers and water, which was boiled in a kettle in the room.
Two days later everything returned to normal, and on the fourth day we decided to feed the child in a restaurant. She ate - chicken noodle soup (for lunch), mashed potatoes (for dinner). The pattern repeated itself the next day. Vomiting and nausea in the morning, loose stools. We suspect they are using margarines or some kind of toxic oil (probably palm oil). Because at this dinner, the missing rice was quickly carried away from the table (after several complaints from vacationers). By smell, it was not missing, but was mixed with some incomprehensible oil.
We decided that it was from acclimatization. But just in case, they didn’t feed her in the restaurant, they gave her crackers and water, which was boiled in a kettle in the room.
Two days later everything returned to normal, and on the fourth day we decided to feed the child in a restaurant. She ate - chicken noodle soup (for lunch), mashed potatoes (for dinner). The pattern repeated itself the next day. Vomiting and nausea in the morning, loose stools. We suspect they are using margarines or some kind of toxic oil (probably palm oil). Because at this dinner, the missing rice was quickly carried away from the table (after several complaints from vacationers). By smell, it was not missing, but was mixed with some incomprehensible oil.
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answered 12 years ago
FeLaA well, at least you decide - the post before last you were poisoned with a child, in the last post and your review only a child ....
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4.5
answered 12 years ago
Thanks everyone for the replies. Without listening to anyone, we are already at the hotel, and we see everything live. In terms of food, everything is fine, the only big minus is that they do not salt food, they say add salt yourself. But when you salt on top (after cooking) it's not the same taste. Flies, overpowered, there is nothing to cover with snacks, they say there are no domes to close. But you can cover with napkins. There is no variety in breakfast. Kashi sucks, make the cook eat them. I am a porridge lover, especially in boarding houses, but here I tried it once and that's it, it's understandable why children don't eat. But in general, everything is fine, the atmosphere, entertainment for children, cleanliness and order. The only wish for the management is to pay attention to the restaurant and the food in particular. Food should be moderately salty, there is no sanatorium with medical and dietary procedures. The reviews about the hotel are mostly negative for food, you should already listen to the guests.
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answered 12 years ago
In September, I gathered in Mar le Mar ... but I don’t want to get to the flies !!!
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answered 12 years ago
I am also embarrassed by such reviews about food, but there is no reaction from the hotel administration. Vacation is just around the corner...
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answered 12 years ago
SaHaRa32, so was the reaction of the hotel, 2 months ago;) They stopped answering here, and they did the right thing! Most of the negative discussions of this season, in which I even participated and panicked terribly, did not touch us at the hotel in any way. Although there were those who were touched, one of the "ladies" who yelled at the lifeguard and threatened "a devastating review on the Internet" due to the fact that she was refused to bring a personal sun lounger to the room, I will remember for a long time :((( Discuss nothing more I don’t want to be with anyone, let everyone be “with their own.” We are leaving tomorrow, I will definitely find time to write a detailed review - but for now I can say that we have been in Marlemar for the third year, who are interested - read my reviews of 2010 and 2011. This vacation - the best, and no bullshit overshadows it for us.And about food: we almost always enjoyed it, which was not very good - we didn’t eat it, we took something else. Now everything is closed with lids, and the flies, apparently, have flown away :)))) And yet, for portal61 - I categorically disagree with you about salinity, I support self-salting by those who wish! The main audience of the hotel - mothers with children. For both, the less salt, the better and healthier. Especially for moms 30+ to save their figure;)
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4.5
answered 12 years ago
By the way, today I went to the site, because I received a notification about a new review by liliya40 in the mail - I read it carefully, I agree with almost everything :) The hotel is improving and developing, we had no reason to reproach the administration and staff for being "unlistenable".
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answered 12 years ago
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