Question about hotel Golden 5 Topaz Suites Hotel 4*
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Related question «General issues»
Early arrival and late departure
Arrival at the hotel at about 10.00, and check-in at 14.00, and with departure the same situation - presumably at 17.00. How is Topaz dealing with this situation?
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Answers • 9
We were immediately settled, and we had an early departure, so we did not worry. The staff is very friendly and understanding, don't worry :)
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1.5
answered 13 years ago
We'll have to hang out in the Lobby, wait for 14:00. At the same time, in our case, when asked if there was a Luggage room in this hotel (they wanted to leave their suitcases and walk around, see the surroundings), we were told that there was none and offered to leave things right in the lobby. With words, do not be afraid, no one will take them. ))))))
As for the check out, the staff is really och polite. Exactly at 12:00 a polite receptionist warned us to vacate the room! cared! ;-)
As for the check out, the staff is really och polite. Exactly at 12:00 a polite receptionist warned us to vacate the room! cared! ;-)
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answered 13 years ago
there is nothing wrong with that. At 12 o’clock you leave things with them, they hide them in a closet. Nobody touched things.
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answered 13 years ago
Some kind of mysterious closet .....)))
We were not shown it, although I asked about the availability of a room for luggage !!!
We were not shown it, although I asked about the availability of a room for luggage !!!
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answered 13 years ago
I don’t know, we didn’t even say anything, we just said that we wanted to swim and sunbathe again, where to leave our things. I just had a birthday while on vacation. They gave a cake, all the staff congratulated, made all sorts of small prizes)))
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answered 13 years ago
Dear IamBeautiful, as a person who has worked in Moscow hotels for 8 years, it’s hard for me to even imagine how a hotel guest can ask the hotel staff about the availability of a luggage room in such a tone so that the employee whose job is to take care of the guest’s comfort hides from him the presence of this room!!!
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answered 13 years ago
judging by the presence of exclamation marks ... and inflated self-esteem ... it's scary to imagine :)
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answered 13 years ago
Let me guess: you're a psychologist? You need to be an expert to think about my self-esteem by the presence of three exclamation points! :-)
Or, another option - you are an employee of the same hotel. Why else would my words hurt you so deeply?
Everyone is entitled to their own opinion. They didn’t agree with you, but such a violent reaction ....
Oops, I put four dots! It is terrible to imagine what you will now think of my self-esteem! ;-)
Or, another option - you are an employee of the same hotel. Why else would my words hurt you so deeply?
Everyone is entitled to their own opinion. They didn’t agree with you, but such a violent reaction ....
Oops, I put four dots! It is terrible to imagine what you will now think of my self-esteem! ;-)
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answered 13 years ago