Question about hotel Moreno Horizon Spa & Resort 4*
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What to do then???
Good afternoon! Please tell me, I'm going with my mother and little daughter 1.5 years old to this hotel. I read a lot of bad reviews, men on the beach, mosquitoes in the evening, bedbugs, ants, cockroaches in the rooms, poor food, kids have nothing to eat there at all. Friends advised, they were there a year ago, but now the owner has changed and the hotel has turned into a hostel - they write. What to do? I'm desperate. Thank you if you answer and sorry for disturbing you.
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Answers • 12
If there is still time, try changing the hotel. It often works.
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answered 12 years ago
I support jabetta, try rebooking the tour. Last year in May, I managed to do this 3 weeks before departure (suddenly a hotel appeared that was in the "foot"). Tour rebooking fee - $20 (if tours are purchased from the same operator). In October, 10 days before departure, I was refused. In general, running to the travel agency, maybe it's not too late. Good luck!
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answered 12 years ago
"...men on the beach, mosquitoes in the evening, bedbugs, ants, cockroaches in the rooms..."
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And what about without husbands on the beach? They equated husbands to bedbugs and cockroaches)))
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And what about without husbands on the beach? They equated husbands to bedbugs and cockroaches)))
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1.5
answered 12 years ago
we decided the issue of changing the montillona with our guide right on the spot and moved to the new amc hotel ( [good food - the rooms are all fresh - for 7 nights (2 + 1) we had to pay $ 120) We were satisfied.
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answered 12 years ago
I wanted to write flies on the beach, but it will not be possible to rebook, the flight is on March 4th.
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answered 12 years ago
Then, try to resolve the issue on the spot. Count on the surcharge and baksheesh guide.
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answered 12 years ago
I arrived at a terrible hotel, and my guide Anexa rebooked it for me without any problems. It turned out even cheaper than buying a tour to this more expensive hotel in Kyiv. On the day of arrival, you most likely will not be relocated, but on the next day it will be easy. It is advisable to interest the guide in helping you with a ten or twenty dollar bill - it helps.
Good luck!
Good luck!
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1.5
answered 12 years ago
by the way, yes, I also stimulated the guide with 20 dollars, after which I safely moved from another hotel
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answered 12 years ago
In general, you must first read the reviews and only then buy the tour. Wildness: "... I'm going with my mother and little daughter 1.5 years old to this hotel. I read a lot of bad reviews ..." (c)
Why then go at all?
Why then go at all?
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answered 12 years ago
Good hotel, well worth the money. In February, we rested in room 1152, no cockroaches and ants ... I hear about flies on the beach for the first time. They feed for 4 ... in general, what you paid for is what you get
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answered 12 years ago
Go, don’t even think about changing the hotel. We returned 4 days ago and all 11 days of rest wept that we didn’t take our 5.5 year old son. Animation for children is super. Food is good, heated pools, no flies. I plan to go with my son only to this hotel in April.
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answered 12 years ago
So I went to the Montillon Hotel. I will never recommend to anyone. The guides are disgusting, boors, they don't want to do anything for us. There is no area where you can walk in the evening, and at 18-00 there is nothing to do on the beach. You won’t get out of the territory, the road, cars, if only by taxi, it’s scary to return back in a city taxi, taxi drivers almost fight for the client, they say one price when landing, another when disembarking. The rooms are terrible, the floor in the rooms is very cold, funny three rugs lie by the beds. The food is really decent, there are few fruits, the beginning of March - they have strawberry season - but they never gave it. Baby food is also decent, for children from a year old - you can take nothing with you. The animation is good. I was in Egypt for the first time and thanks to this hotel, probably the last.
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answered 12 years ago