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Has anyone recently flown with Join Up tour operator to Egypt? What are the reviews about this tour operator? And then on the next branch about Turkey there are solid negative reviews
Has anyone recently flown with Join Up tour operator to Egypt? What are the reviews about this tour operator? And then on the next branch about Turkey there are solid negative reviews
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I flew less than a month ago. We found ourselves on the first night in Egypt, we were not accommodated in the hotel, because our reservation was not. Their hotline is down, the plane is delayed for several hours without warning. the worst vacation of my life for my own money. DO NOT GO WITH JOIN APO!
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5
answered 8 years ago
We were told that flights would be delayed with this tour operator, they thought that this would not affect us, but no .... the flight to Egypt was delayed for 2 hours and back for 3 and a half hours (at 22:30). We sat in the hotel all day, but since we checked out at 12:00, they didn’t even let us drink water at the hotel !!!!! paid for the day, they say that it was not paid! Hotel Mexicana Sharm in Sharm El Sheikh
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1.5
answered 8 years ago
The worst is the worst operator in the world! Treat people like poor people! Delayed departure from Ukraine for almost a day and the same story with the departure from Egypt! Let me remind you that the eviction from the hotel at 12 !!!! And what to do to people in the next 12 hours ??? It's just bullying! NEVER AND UNDER NO CIRCUMSTANCES DO YOU DEAL WITH THIS COMPANY!
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answered 8 years ago
DO NOT try to fly to Egypt with Join up. The flight to Sharm was delayed for a day. Constantly moved the time and the airport. On the way back, check out at 13.00. When departing at 23.05. And the flight is scheduled! scheduled for 11:15 the next day. It's happening right now
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1.5
answered 8 years ago
Managed to fly to Turkey (September 2018) with Joy Up.
Alas, everything that they write is not an exaggeration.
Traveling with them is an adventure.
If you want, take a risk.
If you live far from the airport (other cities, not Kyiv) - do not take tickets in advance, it's useless (checked).
Get ready for a "thimble game" on the topic: the date of arrival and departure, which airline you are flying with, and ... in which hotel you will eventually be settled! (not the fact that the one you have chosen in advance).
Good luck!
Alas, everything that they write is not an exaggeration.
Traveling with them is an adventure.
If you want, take a risk.
If you live far from the airport (other cities, not Kyiv) - do not take tickets in advance, it's useless (checked).
Get ready for a "thimble game" on the topic: the date of arrival and departure, which airline you are flying with, and ... in which hotel you will eventually be settled! (not the fact that the one you have chosen in advance).
Good luck!
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answered 8 years ago
Good afternoon everyone! I would like to leave a review about the tour operator and the trip in general. I read the worst reviews and was ready for anything. Considering that we traveled to Kyiv for 14 hours, I was very worried that the flight would not be delayed for many hours or that the airport would not be changed or that the luggage would not be lost.
The trip was scheduled from 8 to 15 September. Kyiv (Borispol) - Rimini. What can I say? Travel agent of the company "Let's go with us" Alena and Ekaterina always contacted us via viber. All necessary documents were sent 3 days before departure. The plane was delayed literally for 55 minutes and we already knew about it when we were going to the airport, for me it was not a problem at all. Arrived well, no issues. Only the plane did not feed, only tea or coffee. It's not scary for me either. Further, according to the program, we had excursions for an additional fee. The guide from the TUO company Elena spoke about all the nuances, warned about everything that could happen to us. She spoke about the customs and traditions of Italy. How and where to go, did not impose anything, everything is at will. She accompanied us on excursions, so we definitely didn’t get lost in the country. She picked us up from hotels on time and brought them to hotels. We got to all places without a queue. Those who
The trip was scheduled from 8 to 15 September. Kyiv (Borispol) - Rimini. What can I say? Travel agent of the company "Let's go with us" Alena and Ekaterina always contacted us via viber. All necessary documents were sent 3 days before departure. The plane was delayed literally for 55 minutes and we already knew about it when we were going to the airport, for me it was not a problem at all. Arrived well, no issues. Only the plane did not feed, only tea or coffee. It's not scary for me either. Further, according to the program, we had excursions for an additional fee. The guide from the TUO company Elena spoke about all the nuances, warned about everything that could happen to us. She spoke about the customs and traditions of Italy. How and where to go, did not impose anything, everything is at will. She accompanied us on excursions, so we definitely didn’t get lost in the country. She picked us up from hotels on time and brought them to hotels. We got to all places without a queue. Those who
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answered 8 years ago
Those who dreamed of getting to Italy and seeing the most basic and beautiful cities, and not just getting to the sea, this tour is for you. The first time I joined up and Let's go with us and I was satisfied.
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½
answered 8 years ago
This is not a tour operator, but a complete scam. We sent the children on a honeymoon to Turkey to the Concordia Celes Hotel Alanya, but we got Ganita Holiday Village - this is a boarding house for the elderly. There has been a struggle for 3 days - 0 result. They are not going to relocate 32 people and the guide threatens to put everyone in jail and take away the documents. Join UP offers excursions in return, but there is nowhere to wash and some rooms do not have beds and showers, the towels are dirty, the shower is moldy.
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1.5
answered 8 years ago
Great tour operator. We bought a tour that started from 13.09 to 20.09.
Convenient time of departure and arrival, we thought so ... but three days before departure we rescheduled the flight 3 hours later, ie not at 03:25 departure, but at 9:30. Well, that's nothing. On September 12 at 22:30 we will learn that we were taken off the flight of Janeir and the departure time was changed .... postponed to 23:25 !!! AND ATTENTION! We got a call from the travel agency, asked us to treat this information adequately and at 7 am we went to Boryspil where we will be picked up by a bus and taken to LVIV !!!!!! It's awful! Despite the fact that we arrived in Lviv, our flight was postponed again for 2 hours later .. the day was lost .. no compensation, etc., etc.
Join up - solid shit! I do not advise anyone to deal with them
Convenient time of departure and arrival, we thought so ... but three days before departure we rescheduled the flight 3 hours later, ie not at 03:25 departure, but at 9:30. Well, that's nothing. On September 12 at 22:30 we will learn that we were taken off the flight of Janeir and the departure time was changed .... postponed to 23:25 !!! AND ATTENTION! We got a call from the travel agency, asked us to treat this information adequately and at 7 am we went to Boryspil where we will be picked up by a bus and taken to LVIV !!!!!! It's awful! Despite the fact that we arrived in Lviv, our flight was postponed again for 2 hours later .. the day was lost .. no compensation, etc., etc.
Join up - solid shit! I do not advise anyone to deal with them
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3.5
answered 8 years ago
Disappointed... zero service, flight delayed more than 9 hours, joinup rep at the hotel is rude.
Never again with this tour operator!
Never again with this tour operator!
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2.5
answered 7 years ago
Join Up is the worst tour operator ever! He ruined our entire holiday. We flew from Odessa to Egypt on December 8th. At first, the departure time was indicated at 10:30, on the last day it was moved to 21:30 - that is, the whole day of rest was stolen. But this is only the beginning, and in general, flowers ... already when we arrived at the airport, the flight was delayed for another hour. They didn’t feed us on the plane, they only gave us water, despite the fact that the flight took 3 hours and before that we had been waiting all day. But that's not all .. It's time for departure, the day before departure we were informed that the departure was at 6:00 am, and the collection at the hotel was at 2:20 am. We lose another 1 day, but okay. At 2:20 we are waiting at the reception with our suitcases, and the flight is postponed 2 hours later. We pick up the key, and go to the room to sleep for 2 hours ... again we come to the reception and the flight is postponed for another 2 hours. We are waiting ... after these 2 hours, they postponed it for another hour and a half. In short, on the night of departure, we were understood 3 times from bed and sent back to the room. And of course they didn't feed me on the plane. There are no complaints about the hotel.
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2.5
answered 7 years ago
Yes. The tour was taken from 5.12 to 12.12. In Dnipro, the tour operator told everything in great detail (where, what, when,) answered all our questions. as we arrive in Sharm El Sheikh before dark) Then everything went like clockwork. Everyone is very friendly and attentive. The flight back is also on schedule. Do not forget about the weather conditions. trip in general and JoinUP tour operator specifically.
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answered 7 years ago
The operator is terrible, they moved the plane. No one said anything, from the room at 1200 eviction. Should have been picked up at 1430. Nobody knows anything. Called on the given numbers, only answered from the 3rd. The guide says one piece of information, but the online scoreboard says another. Hotel Concorde, super.
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answered 7 years ago
The plane was detained, brought to the hotel in the evening - minus the day. Insurance company: registered, waited for a call back, during the call the connection was cut off and that was it! The plane was rescheduled for 04:00 in the morning - a total of one minute of rest. The scheme is working, money is spinning, the sucker is not dying out.
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answered 7 years ago
I bought an excursion on a yacht + diving (2 dives), as a result, I refused the second dive because they drag me by the hand everywhere ... that's not the point! He said that I want to give the second dive because the money has been paid! To which I received an answer:
- join up does not allow doing this and will not return the money.
If I can't catch up with if they're faggots
- join up does not allow doing this and will not return the money.
If I can't catch up with if they're faggots
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answered 7 years ago
Went for the last time through join up! We knew there were problems with this tour operator, but we didn't think about how serious it was.
We are now sitting in the hotel Egypt Charm Hotel Coral sea holiday. The plane has been moved 4 times recently. Departure in 2 hours and no transfer from the hotel yet. Never fly through Join up, it's better to pay more than unsubscribe from dealing with stupid guides !!!
We are now sitting in the hotel Egypt Charm Hotel Coral sea holiday. The plane has been moved 4 times recently. Departure in 2 hours and no transfer from the hotel yet. Never fly through Join up, it's better to pay more than unsubscribe from dealing with stupid guides !!!
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2.5
answered 7 years ago
We bought a tour from them, in a day my husband was in the hospital, the operators froze, no one offered anything, $ 1200 just disappeared, they take money for the service, they could at least return the commission.
The agreement is unilateral. They do not carry any risks, they always win.
The agreement is unilateral. They do not carry any risks, they always win.
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answered 7 years ago
In short, do not buy tours from them, spoil your vacation, it is better to overpay but have a good rest. The problems are the same blatantly lying and do not compensate for the fact that the money is paid!
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answered 7 years ago
Arrived from Sharm on 01/22/2019
The tour was from 01/15/19 for 7 nights
The departure was planned on 22.01 at 18:00 Sharm-Kyiv.
On January 21, at 20:30, we finally saw the guide, who said that in 5 hours we would be picked up by a transfer, it turns out that our flight was postponed to 5:10. That is, almost a day of our vacation "in flight"
The floor of the plane is not satisfied with vacationers who have the same situation.
An elderly couple from Rivne flew with us, their flight was from Lviv, (and they had to come to the same place) where they arrived in their car. And they were thrown back to Kyiv????. That is, upon arrival, people must somehow get from Boryspil to Lviv to pick up the car, and then to Rivne home.
In general, I advise everyone to bypass the tenth road of such an unscrupulous and unprofessional tour operator as "Join up" ????
The tour was from 01/15/19 for 7 nights
The departure was planned on 22.01 at 18:00 Sharm-Kyiv.
On January 21, at 20:30, we finally saw the guide, who said that in 5 hours we would be picked up by a transfer, it turns out that our flight was postponed to 5:10. That is, almost a day of our vacation "in flight"
The floor of the plane is not satisfied with vacationers who have the same situation.
An elderly couple from Rivne flew with us, their flight was from Lviv, (and they had to come to the same place) where they arrived in their car. And they were thrown back to Kyiv????. That is, upon arrival, people must somehow get from Boryspil to Lviv to pick up the car, and then to Rivne home.
In general, I advise everyone to bypass the tenth road of such an unscrupulous and unprofessional tour operator as "Join up" ????
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½
answered 7 years ago
Tour to Sharm El Sheikh 15.01.19-22.01.19
Flight Sharm-Kyiv is normal, on time. They also settled in with no problems. the next day we met with the hotel guide Mohamed. He insisted on buying excursions here and now, did not give time to think and it is clear why - the "streets" sell the same ATVs for 15 bucks cheaper!
At the info-meeting, another scam sounded - if you buy an excursion from a guide, then you have the right to walk the streets of the city legally, because the guide writes out a pseudo-permission. If you don’t buy, you send the data to the police and move through the streets of the city illegally.
We had a discount coupon for Soho Square, which we never managed to use. In order to use it, you need to contact the guide to order a free transfer to Soho. BUT, Mohamed sent us to the minibus. Having said that transfers are only on Fridays and we fly by
Return flight - reschedule an hour earlier, changed the airline and the airport of arrival (not Zhuliany, but Boryspil)
Flight Sharm-Kyiv is normal, on time. They also settled in with no problems. the next day we met with the hotel guide Mohamed. He insisted on buying excursions here and now, did not give time to think and it is clear why - the "streets" sell the same ATVs for 15 bucks cheaper!
At the info-meeting, another scam sounded - if you buy an excursion from a guide, then you have the right to walk the streets of the city legally, because the guide writes out a pseudo-permission. If you don’t buy, you send the data to the police and move through the streets of the city illegally.
We had a discount coupon for Soho Square, which we never managed to use. In order to use it, you need to contact the guide to order a free transfer to Soho. BUT, Mohamed sent us to the minibus. Having said that transfers are only on Fridays and we fly by
Return flight - reschedule an hour earlier, changed the airline and the airport of arrival (not Zhuliany, but Boryspil)
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answered 7 years ago
We flew last summer. I won’t say anything bad. The only thing was that we flew back early in the morning and were taken from the hotel right after 12 at night. So the day was gone. The prices are cheaper than in our Tez Tour. The plane was early in the morning without delay, so we were already at the hotel at 12 noon. Representative Join was at the hotel very often. Everything was organized as it should. So, there are no complaints. the peak of tourists. At first, after reading the reviews, they wanted to change the tour operator, but on the tour they asked for 300 USD for this tour. more.decided to take a chance and did not regret it.
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answered 7 years ago
Horror!!! The flight was constantly postponed! As a result, instead of basking in the sun during the day, we arrived at night and lost the day!!! Nightmare!!!!
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answered 7 years ago
People, complain all about join up! The flight was supposed to be at 00.05 today, but it was constantly postponed, and 180 people sat waiting like fools, and then in some incomprehensible way it turned out that their windshield cracked in the plane, and the flight was canceled !!!! How is that possible! Stupid kidalovo!!!
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answered 7 years ago
This is horror, they flew to Egypt to Sharm el-Sheikh from Kyiv. Everything almost went well, but when they got back they said the flight was at 5:00 in the morning, as a result, we spent a day at the reception desk, THEN shifted the flight to call him in half an hour, then in an hour, then in two, and as a result, flight to 3: 45 05.02.19 in general, we will not fly to Join up again!!! On a five-point system, I put join up 2.5 out of 5.
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answered 7 years ago
Bypass the joint up on the tenth road !!!! disgusting guides in Egypt do not provide true information about the departure, we arrive at the airport to hear that the flight was postponed. We return to the hotel again, and then we return to the airport again, where they say that you are not on the flight. And then you wait an hour at the check-in desk, someone will be removed from the flight and put you on. It's not worth it, the nervous system can't stand their negligence.
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answered 7 years ago
I bought a tour from them for the first and last time, bypass this office on the tenth road.
We went to Sharm in November, the flight was changed at the very last moment and no one was warned in advance.
I was a little shocked when 4 hours before departure I went to the airport website and saw that the flight had been cancelled.
As it turned out later, he was transferred to another airline and, in general, to another airport ...
We went to Sharm in November, the flight was changed at the very last moment and no one was warned in advance.
I was a little shocked when 4 hours before departure I went to the airport website and saw that the flight had been cancelled.
As it turned out later, he was transferred to another airline and, in general, to another airport ...
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½
answered 7 years ago
We flew with Join Up in May 2018, it was terrible, endless rescheduling of flights. And it just so happened that in February 2019 we flew with them again, preparing for the worst, but in vain. Everything went perfectly and on schedule, there were no delays either there or back! This time we are 100% satisfied
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answered 7 years ago
It's just impossible to find some good words!!! Just do not spoil your vacation, contact another tour operator. I read negative reviews, but decided to fly with the company to a certain hotel in Egypt, and only this irresponsible tour operator serves it! As a result, we were deceived by the price, as a result, this hotel was set at half the price (((but OK, I’m silent about the cost of the hotel. But why the heck to rip people off additional payment for a convenient flight ... As a result, transfer it 3 times from one airport to another! Then take and cancel this flight, and move our departure time from 2.05 am to 15.20 pm! What do you think?? The money was not returned, and the day of rest in Sharm was lost. Do you think at least someone apologized? You should have heard how they were talking girl, when I called to complain and explain the situation to me... such a boorish... fu!
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answered 7 years ago
Good day. I read the terrible reviews about Join Up and was horrified. What people write. I flew through this tour operator in December 2017. Everything is clear, no delays, no transfer of time was not there, not back. And the second time I flew in March 2019. The same departure took place minute by minute. Back we were rescheduled for an hour later, the flight was also without delay) I can not write anything bad about this tour operator. So far I've been lucky with them)
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answered 7 years ago
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