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Related question «General issues»
How are things with the return of money from tour operators ???
They were supposed to fly on 1.02, they refused on 31.01! wrote a statement, coral promised to return everything?
Does anyone have any information on whether the money will be returned? when? maybe someone got it back??
Does anyone have any information on whether the money will be returned? when? maybe someone got it back??
Translated automatically from Russian. View original
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Answers • 5
On the site "TEZ TOUR" you can find out:
".....The amount paid for the tour to the Republic of Egypt will be credited for the new tour in full.
Rebooking under these conditions is possible until the end of the working day on February 12, 2011 (18-00 Moscow time)......
All refund applications for canceled applications and rebookings made after February 12, 2011 will be considered on an individual basis in accordance with the current legislation of the Russian Federation.
All applications to the Republic of Egypt with arrival from 02/15/2011 onwards are canceled upon a written application of the tour customer. The amount paid for these applications will be credited to the deposit of the travel agency to pay for subsequent tours ordered by the travel agency.
see http://www.teztour.com/?city=345
".....The amount paid for the tour to the Republic of Egypt will be credited for the new tour in full.
Rebooking under these conditions is possible until the end of the working day on February 12, 2011 (18-00 Moscow time)......
All refund applications for canceled applications and rebookings made after February 12, 2011 will be considered on an individual basis in accordance with the current legislation of the Russian Federation.
All applications to the Republic of Egypt with arrival from 02/15/2011 onwards are canceled upon a written application of the tour customer. The amount paid for these applications will be credited to the deposit of the travel agency to pay for subsequent tours ordered by the travel agency.
see http://www.teztour.com/?city=345
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answered 13 years ago
"... more than 50% of tourists who bought tours to Egypt in the agencies of the Hot Tours network did not fly to rest, and so far not a single operator has returned their money," said Svetlana Makarova, general director of the Hot Tours network management company. All companies offer to rebook holidays for later dates or to other destinations.
"Many people are not satisfied with the prices for alternative routes offered by operators instead of Egypt. We suggest that these people go to court in order to get their money back for tours,"
see http://www.rian.ru/tourism/20110207/331476582.html
"Many people are not satisfied with the prices for alternative routes offered by operators instead of Egypt. We suggest that these people go to court in order to get their money back for tours,"
see http://www.rian.ru/tourism/20110207/331476582.html
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answered 13 years ago
I'm going to court next week. Money is not returned, pity is pressed.
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answered 13 years ago
we were returned yesterday ... did not even expect, to be honest! coral operator. I heard that Natalie Tours was immediately returned!
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answered 13 years ago
February 17 defended the tour. firms completely their cash. It's been going on since February 2nd. There are such managers in the company that I will never go to them again in my life, I'm just HURT. As soon as the money was given, they began to behave like this ...... This is because I did not sue them, but I should have. One said that they were collecting money for us, that her child was left without a gift, the other replied that her operation was cancelled. This is all because of us. That everything will return to us like a BOOMERANG, it is only incomprehensible that ..... That we treated them badly.
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answered 13 years ago