Question about hotel Albatros Royal Grand Sharm 5*
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Tell me what to do in a situation if the tour is on 10.01. already purchased, and the hotel closed for state inspection and suspended the sale of tours. The tour operator offers to change the hotel. What are my rights?
Tell me what to do in a situation if the tour is on 10.01. already purchased, and the hotel closed for state inspection and suspended the sale of tours. The tour operator offers to change the hotel. What are my rights?
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Answers • 21
Read the contract that you signed. Depending on which tour operator and what was written there
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1.5
answered 5 years ago
In other words, the hotel does not accept vacationers. Apparently TO is warned about this and offers you other options. I had a similar situation in the summer. I paid for the tour to the hotel "PALMET
TURKIZ HOTEL 5 * "(Kemer). A few days later they reported that the hotel did not accept a man, the hotel refused to accommodate. They quickly began to offer different options. I took the money back ... gave it away!
TURKIZ HOTEL 5 * "(Kemer). A few days later they reported that the hotel did not accept a man, the hotel refused to accommodate. They quickly began to offer different options. I took the money back ... gave it away!
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answered 5 years ago
Another point: when I bought a month ago, the prices were the same, but now everything is naturally more expensive. Now you can change for any bullshit without surcharges, and if normal, then surcharge at the current price. :(
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answered 5 years ago
How much did you take the tour for? Now, too, it seems like good prices are even lower than I looked a month ago.
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answered 5 years ago
MarsyanchikYour situation is not so clear. You need to find out from the TO (travel agency) for what reason they offer you other hotels ... I just looked at the site "Booking.com" ... there is a booking going on in this hotel. Let your TO give you an official answer that this particular hotel cannot provide ...
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1.5
answered 5 years ago
Marsyanchik Looked again (more carefully) "Booking.com". Yes, indeed, almost the whole of December is crossed out, but January works. Here is a screenshot from the site... they are booking for January.
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answered 5 years ago
For the same money you can choose no worse hotel, this one is not the cheapest.
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answered 5 years ago
And on other hotel booking sites Royal Grand Sharm is available for booking for January
on the sites hotels, Expedia,
on the sites hotels, Expedia,
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answered 5 years ago
Your rights are spelled out in the Agreement with the TO. If it is a reputable office, they will do everything that is prescribed for you.
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answered 5 years ago
Yes. By the way, next to the Royal is Sun Rise - no worse. A little further Monte Carlo ... But more expensive.
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answered 5 years ago
The hotel has its own Facebook page and there is no information that they are closing. Last post on the wall this Wednesday, probably someone who speaks Russian speaks their Facebook page, their posts are in Russian and English. Write them a message or comment under the last post. I also think that THAT is cunning
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answered 5 years ago
You can ask the hotel administration on tripadvisor about the situation. They are trying to respond quickly.
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answered 5 years ago
Change hotel for sure. Were there just at the time of this explosion. The whole stay there was no hot water in the rooms, pools and beach towels were not heated intermittently. It's good that it was closed. our holiday was ruined. Sorry for the victims, of course. We saw how they were taken out. and brought out. It was necessary to immediately relocate everyone to other hotels, but we decided that we could "get bored" on vacation.
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answered 5 years ago
If they offer a normal hotel, then you can change it, but I heard that they don’t offer very much, but this hotel is not bad, we were in December, everything was fine and the water was hot, and there were always towels, and the pools are warm (there are 2 of them).
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answered 5 years ago
The hotel has had problems for more than a month, for several weeks there was no hot water at all.
Look at this situation with a positive - it is better to know in advance about the change of hotel than upon arrival.
Look at this situation with a positive - it is better to know in advance about the change of hotel than upon arrival.
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answered 5 years ago
Thank you, no luck! Tomorrow I will change the hotel and date, as everything is expensive for me.
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answered 5 years ago
It was an explosion of a gas cylinder in the kitchen, the tourists were not affected in any way
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answered 5 years ago
Was in this hotel until December 28th. Yes, the hotel did not accept new guests, as there was a daily inspection (after the explosion), which should issue a permit. But everyone who stayed did not regret it. Hot water was without interruption, the food was excellent. In general, the animation in this hotel is much stronger than in Sun Rise, I like the beach and the territory more. Especially in December, with a small number of vacationers and constant checks, the hotel was engaged in setting up a marafet. So it's even better to be the first when it's opened. There won't be many people, but it's clean and pretty
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answered 5 years ago
