Question about hotel Xperience Kiroseiz Parkland 5*
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Related question «Hotel selection»
Is it possible to "rebook" the tour to another hotel?
We planned a vacation in December in Egypt, chose 5 hotels suitable for me, went to a tour agency. It turned out that all the hotels from the list are in the foot. The manager suggested me other hotels, it was not possible to read the reviews. We stopped at the Experience Parkland Hotel, the manager said that it was 500 meters from the sea. Contributed 50% of the cost (before booking confirmation). I came home and read in the reviews I'm SHOCKED !!! information is different where is the 2nd line, where is the 3rd and the time to the beach is 15-20 minutes by bus!!! Can this reservation be cancelled? Or is it all out of options?
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Answers • 13
Read the contract, the terms should be indicated there. Our friend changed the hotel a month before the trip with absolutely no fines (at Pegasus, from Moscow).
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answered 12 years ago
It is possible, for some with a small fine (~ 20 dollars), unless otherwise specified in the contract
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answered 12 years ago
Look at the contract. Even if replacement is not possible under the contract, you can try to change it on the spot through the host's hotel guide. immediately at the info-meeting with the guide, say that you are dissatisfied with this hotel and want to move to another hotel. You need to clearly describe the priorities in choosing another hotel, if you know the names of the hotels you need, it would be better. To make it clear what level of hotel you need to find for a replacement. Sometimes it turns out to change the hotel on the spot cheaper than from home, because. You will be called the "cost" price, without the agency cover. Of course, there is a risk that the hotels of interest may be on a stop sale, but if you cannot refuse yours 100%, then in this case you do not lose anything. Good luck and enjoy your holiday.
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answered 12 years ago
since these are not holidays, it will be possible to rebook the hotel. in your case, no fines should be charged (in some cases, they can charge a maximum of $ 25 for rebooking a hotel) go to the agency and rebook to another hotel
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answered 12 years ago
but if you want to completely cancel the reservation, you need to read the contract with the agency
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answered 12 years ago
And that the travel agent is out of business? 20 minutes by bus and 500 meters are not the same thing at all. This is a fraud or incompetence of the travel agent. Claim a free rebooking.
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answered 12 years ago
In the KIROSEIZ chain there is a hotel on the first coastline. Brand new and worthy. Maybe it will be rebooked not with such losses, try it.
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answered 12 years ago
yes, there is a bungalow on the first line in the Hadaba area, and the main hotel in Naama, it is on the second line, but there is always a bus to the beach and the city, it takes 10 minutes, it’s free, you drive through a beautiful city and don’t notice how these 10 minutes. don't give up on the hotel, it's awesome, but only the one in Naama, the main building, it's huge, with slides.
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answered 12 years ago
Yes, the hotel outwardly (territory) is one of the most normal, but driving is constantly stressful, especially if you are with children ...
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answered 12 years ago