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How to get out of the situation?
Bought a tour 2 adults + 1 child (8 years) from 08/25/2013 to 09/01/2013 in the above hotel. Taking into account the situation of recent days in Egypt, we are very worried and tend to think not to visit this country in the near future. But... the tour is paid. Operator Anex Tour. We live in Ukraine. You still want to relax, you are ready to go anywhere for the money paid, where it would be calm for your life and more or less good and comfortable. The travel agency gave a request for an operator. Waiting for a response. Can penalties be avoided? Please tell me something sensible, who is competent in these matters.
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9 subscribers  • asked 2013-08-1511 years ago
Answers  •  44
аватар jabetta
First of all, read your contract, everything should be spelled out there.
аватар sannicov
Vitaly, everything is calm in Sharm! Riots in Cairo. Well, something else in the resort of Hurghada, because there is a local population. And Sharm is only hotels. There the local population - hotel staff and sellers. They have no time to fight, they need to work. Yes, and Sharm is very far from the main Egypt. And in the revolution there was always calm and comfortable. So feel free to go and do not listen to anyone who whips up passions. It is thanks to the turbulent situation in Egypt that you have the opportunity to relax in this hotel for ridiculous money. I don’t even ask how much your tour costs, I just know that now it’s very cheap. Just do not go anywhere on long excursions. This applies to continental Egypt. It is quite possible to go to Israel, Jordan. True, recently Israel itself did not let it in, but look at the place there. Enjoy your holiday and don't miss out on the tour!
аватар travelsita
The contract must indicate in which cases the money for the tour is returned without penalty. The Ministry of Foreign Affairs of Ukraine does not yet prohibit trips to Egypt, but only recommends to refrain from them. That is, the tour operator fulfills all obligations to you. Military actions fall under force majeure, but so far do not prevent the tour operator from fulfilling its obligations. Thus, you can cancel the tour only on the conditions prescribed in the contract, and most likely, with penalties.
Since now there is a wave of mass refusals from trips to Egypt at the initiative of tourists, it is most likely that a common compensation mechanism will be developed.
аватар letishavip
Please read the official sources, you can return the money:
Link to the article of the Rospotrebnadzor Website http://rospotrebnadzor.ru/news/-/asset_publisher/w7Ci/content/%D0%BE%D1%84%D0%B8%D1%86%D0%B8%D0%B0 %D0% BB%D1%8C%D0%BD%D0%BE%D0%B5-%D0%B7%D0%B0%D1%8F%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8 %D0%B5-%D0%BC%D0%B8%D0%B4-%D1%80%D0%BE%D1%81%D1%81%D0%B8%D0%B8-%D0%BE-%D0 %BF%D0%BE%D0%B4%D1%82%D0%B2%D0%B5%D1%80%D0%B6%D0%B4%D0%B5%D0%BD%D0%B8%D0%B8 -%D0%BE%D0%B1%D1%81%D1%82%D0%BE%D1%8F%D1%82%D0%B5%D0%BB%D1%8C%D1%81%D1%82% D0%B2-%D1%81%D0%B2%D0%B8%D0%B4%D0%B5%D1%82%D0%B5%D0%BB%D1%8C%D1%81%D1%82%D0 %B2%D1%83%D1%8E%D1%89%D0%B8%D1%85-%D0%BE-%D0%B2%D0%BE%D0%B7%D0%BD%D0%B8%D0 %BA%D0%BD%D0%BE%D0%B2%D0%B5%D0%BD%D0%B8%D0%B8-%D0%B2-%D0%B5%D0%B3%D0%B8%D0 %BF%D1%82%D0%B5-%D1%83%D0%B3%D1%80%D0%BE%D0%B7%D1%8B-%D0%B1%D0%B5%D0%B7%D0 %BE%D0%BF%D0%B0%D1%81%D0%BD%D0%BE%D1%81%D1%82%D0%B8-%D0%B6%D0%B8%D0%B7%D0% BD%D0%B8-%D0%B8-%D0%B7%D0%B4%D0%BE%D1%80%D0%BE%D0%B2%D1%8C%D1%8F-%D0%B3%D1 %80%D0%B0%D0%B6%D0%B4%D0%B0%D0%BD;jsessionid=F00F7496F0B366C5A0D466D1656035 ED?redirect= http%3A%2F%2Frospotrebnadzor. ru%2Fnews%3Bjsessionid%3DF00F7496F0B366C5A0D466D1656035ED%3Fp_p_id%3D101_IN STANCE_w7Ci%26p_p_lifecycle%3D0%26p_p_state%3Dnormal%26p
аватар hendo7
I don’t know how in Ukraine, in Russia they announced on TV that the money, in case of refusal of a trip to Egypt, will be returned in full. I really don’t know how it will be in practice. And about the ridiculous prices ... We, too a collector in Sharm and the other day planned to buy a tour. The prices for September are the same as last September, even a little higher. We calculated and announced the amount literally 2 days ago. Now, unfortunately, the plans are collapsing. It's a pity. I wanted to relax in Egypt on the Red Sea.
аватар sannicov
47 tr. for 2 people 11 nights in the Contenental, departure from the Mineralnye Vody - isn't that a ridiculous price ..?
аватар Element
us prices are more)
аватар jabetta
Our prices have not dropped.
аватар Element
I contacted a travel agency, you can cancel ... but with penalties (We contacted Sharm, they don’t confirm such a tense situation. We carefully watch the news and read the Internet ...
аватар Element
Anex, until he returns without an AL ...
аватар jabetta
A girl who works in Marsa Alam just wrote that nothing is felt there yet.
аватар Element
Thanks
аватар hendo7
jabetta, are you flying?
аватар jabetta
We still have time. I hope that by our flight on September 24 this bodyaga will resolve.
аватар hendo7
jabetta, I would very much like to hope so. And we wanted to take a tour on September 13. Now we will wait, let's see how the situation will change. If anything, we will have to change direction.
аватар jabetta
And we have already bought a tour. Today I slowed down our partners to wait for a while with payment.
I have no idea how to change direction :(((
аватар Element
And what is the official reaction of the Ukrainian authorities to all this? And then on TV, fear in the news decently catch up.
Please let me know where to look.
аватар Element
And they only recommend to refrain ...
аватар Anetka-gan
Vitalell
So how do they ban it? they won't detain you at airports
dumb Wait, and is unlikely to "resolve".
аватар Element
Yes, but they can suspend sales of tours and oblige travel agencies to return money without AL, if the client wishes. Or is it impossible?
аватар Anetka-gan
rather than even unrealistic.
this is a loss of TA-TO income and less taxes to the treasury.
Our government doesn't care about us that much.
аватар cool.dimon1997
I have already paid for the tour on August 28, but this morning they called from the agency and said "change direction or fly at your own peril and risk." I changed direction, the whole amount was transferred to another tour, I think this is better than catching up with your money later, no one knows when, Egypt will not go anywhere, but $ 3 thousand is a question. Read the Rostourism website and draw your own conclusions. Maybe you should not rely on our eternal "maybe"!
аватар Element
The fact of the matter is that the Anex Tour operator does not change direction. As a result of communication between the manager of my travel agency and the operator, cancellation of the tour is possible only with the AL.
I was also informed that there was a letter from the TEZ TOUR operator with information that there were no prerequisites for life threats or a good rest in Sharm El Sheikh for tourists.
Here is such a story...
аватар Element
The tour is paid for by 50%, departure from 25.08.
аватар hendo7
I don’t know what to tell you. Our friends got in touch via Skype, they have a normal rest in Sharm, everything is fine. We did not buy tickets, we are waiting. What will happen next?
аватар Element
When is your departure?
аватар hendo7
We did not buy the tour, the events in Egypt began. Now, on TV in Russia, the news said that the sale of tours to Egypt was suspended. The money will be returned in full, for those who have already bought and do not want to fly. It is clear that through the court and not tomorrow. And what do the authorities say in Ukraine, what is the reaction to the events in Egypt?
аватар Element
And there is almost no reaction
аватар hendo7
And we say on one channel that the sale of tours has been stopped, and on another channel they sell everything. In general, it’s clear that nothing is clear.
аватар hendo7
Vitalell, what did you decide?
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