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In which hotel were you pleasantly surprised by the privileges you received when you came back? And which hotel did not live up to expectations on your next visit?
In which hotel were you pleasantly surprised by the privileges you received when you came back? And which hotel did not live up to expectations on your next visit?
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15 subscribers  • asked 2021-06-113 years ago
Answers  •  44
аватар Pachok
"And you Brute!":)
What is bombing everyone with these privileges? Three questions on the first page.
On the subject - Reikartz hotels value their guests. And this is expressed in the best way - in money :) The size of the bonus on the Reikartz Club card directly depends on the number of previous visits. We already have 20 percent. Those. having paid 2000 per night at the hotel, we get 400 UAH
on the card and we can spend them on a restaurant, bar, spa, massage in any hotel of the chain throughout the year.
Well, the choice of the number, of course, works.
аватар mindguru
Pachok, simple answer. People came to the hotel for the second time, paying $ 30 per night, and they want lobsters and lobsters, of course freshly caught, and to be treated like royalty, and they will not agree to anything less: "We will not come to this hotel again" . Well don't come! Will you make someone worse?
аватар ollennka
In general, I always want to see a new place on vacation, except for once there was no desire to return to some hotel.
аватар mindguru
ollennka, here in the topic about Faaran they promise a welcome plate. It seems to me that this is a worthy reason to return to the hotel. It's good that the beads are not promising yet.
аватар Pachok
My friends on their 10th visit to the hotel in Sharm were given the privilege of solemnly planting a name tree :) But, I'm afraid, this is not what those who ask about privileges have in mind.
In fact, many good hotels have some kind of bonus and other programs. But I'm not sure if it works with "packages".
аватар Vika284
name tree know such such hotel Iberotel
аватар V.Zolot
mindguru, I'm laughing to tears about the beads :)) In Egi, this practically does not work. Here in the Maldives, already from the second visit to the resort islands belonging to the same network, there are a lot of advantages that are very significant throughout the rest.
аватар vezha2
Yes, there are no privileges when visiting hotels again, there are bonuses in the form of a fruit plate from the hotel restaurant served in the room.
Sometimes, when buying a tour, travel agents are interested in whether it is a repeat visit and then they ask for preferences for settling in. I had a ride this year - both the building and the floor were given at my request (repeated visit).
аватар moy_contakt
Recently we have been going to one hotel and not at all because of possible privileges, but because it was here that several very important points for our family converged at once and such a combination has not yet been found in other hotels of charm. Of the privileges, they know our preferences by number and give a choice of 2-3. From the attitude of the staff, they remember us and try in every possible way to please us at the bars (they remember what the husband drinks and in what proportions to mix) in the canteens I reserve our favorite table, cleaning at the most convenient time for us. Lifeguards on slides and pools remember the names of children, which is of course nice. Of course, these are all the pleasant components of our holiday, especially considering that this year the service was very average, but this, one might say, did not touch us. But do not look for privileges, see the hotel that suits your requirements, this is much more important.
аватар Slav_na
Pachok,
That's why I decided to merge
аватар Slav_na
My friends on their 10th visit to the hotel in Sharm received the privilege of solemnly planting a personalized tree :) ===
As I understand it, in the Royal Grande?)))
аватар Slav_na
about me if anyone is interested
in Royal Grande, from the second arrival, they put on a "golden" bracelet, settled in a room at will (well, not in a royal one, of course, but better than ordered), fresh juice was given for breakfast and they were allowed to dine in an a la carte restaurant. from the 3rd time you plant a tree, from the 5th - your number becomes personal (they hang a label near the door)))
in Waterfalls - early check-in, welcome, room selection, photo, every day a la carte and late check-out
in Sentido - early check-in, welcome, room selection and late check-out
аватар annmushak
In the senasatori, they upgraded the room for free + a plate + turndown service, i.e., they made the bed
аватар ollennka
annmushak, maybe, on the contrary, spread the bed before going to bed? And that is somehow illogical.
Several times I tried to get registered in the loyalty programs of hotel chains, but everything somehow got in the way: either technical failures, or some conditions could not stand it, or some other misfortune. And after the coronavirus and the pig attitude towards my missing reservations of such chains as Holiday Inn and Accor, I personally don’t believe in any hotel loyalty at all.
аватар annmushak
ollennka, on the contrary, well, that is, they came while they were changing beach towels at dinner and could change towels if they were on the floor (namely, change and not raise, this is checked), and the bed was covered
аватар Pachok
Ollenka, Hilton honors treated us, I think it's fine. Promotional non-cancellable booking in London was returned minus only one day instead of eight. But I wrote to them right away when they decided not to go, even before the cancellation of flights. Points hang and are prolonged. In the Accord, too, with points, it seems, everything is fine, there were no active armor there. Agoda's whole account with all the accruals is somewhere, but I'm not at all sure that this happened now. Perhaps even earlier, just not used for a long time. "Our" hotel in Kemer not only did not offer a normal price, but also inflated it one and a half times compared to the last time. And we went there, for a minute, for several years in a row for a month! But they were not surprised, their loyalty was always lame. Anyway, after the corona we will go there, we love him not for "privileges".
аватар Pachok
YaSlavnaYa when they planted a tree, but it was a long time ago, the hotel was called Iberotel Grand Sharm. Maybe he changed the name, but I'm not sure, I didn't follow.
аватар ollennka
annmushak, I still didn’t understand, but from morning to dinner the bed was unmade? Or did you sleep and spread during the day?
Pachok, you know what was the most amazing thing about this covid armor story? All non-network hotels calmly returned money for non-refundable reservations, and all the chain hotels said - we put it on you, here's a voucher with a very limited validity period, but we're out of business.
аватар Pachok
It was the same with us in Egypt - making the bed twice a day and changing towels. But also a long time ago and also a Hilton :)
аватар Pachok
Ollennka, yes... It would seem that the networks have a larger margin of safety. To be honest, it was a miracle that I did not book Italy for the summer. She pulled everything, her hands did not reach, but we have a rather big company with children and household members, the term is a month, the hotel is not cheap. I can't imagine ripping money out of airlines for a bunch of tickets and out of a hotel for 5 rooms...
аватар ollennka
Yes, no, I just can’t understand why it is to make a bed before going to bed, if anyway a person will spread it in order to go to bed. In general, I like the topic of preparing the bed for sleep, in Kenya there are a lot of places where this custom has remained in lodges in national parks: the maid comes in the evening, spreads the bed, puts heating pads in the legs, candy on the pillow, lowers the curtains))). Milota.
аватар annmushak
ollennka, 2 times a day! Morning and during dinner. That is, they slept during the day and they covered + changed towels.
We were in the hotel in autumn 2020
аватар annmushak
And they also left sweets in the evening
аватар Slav_na
Pachok,
yes, this is Royal Grand Charm now))). near Il Mercato
аватар ollennka
annmushak, Yes, I believe, I believe that this is a cool hotel)) I'm not trying to doubt it, there was a question about logic. Well, okay, the East is a delicate matter.
аватар Vika284
Iberotel Palace in Sharm, too, regular guests plant a tree and receive a certificate that they have planted a tree
аватар Vika284
Candy is not a perk. Change of towels, making the bed is the level of service in the hotel, welcome plates and fruit baskets are signs of attention to guests
Privileges from the hotel are a minimum free extension of the room, these are free procedures in the SPA and not only SPAs located on the territory of the hotel, free tickets to shows, concerts, free transfers to / from the airport, meeting at the airport, these are additional days / nights as a gift for vacation at the hotel, free tours, table reservations in the best clubs and restaurants...
аватар annmushak
Vika284, Okay, we were with friends at the same time, they are in another room (for the first time), there was nothing like that
I wonder about what free nights if we fly in a bag
аватар annmushak
I specifically looked for it, but I repeat, the room was upgraded for us free of charge, without additional payments and requests. They just said that we upgraded your room because you already had one.
аватар Slav_na
about changing towels, making the bed as a regular service - I agree. I don't see how it could be otherwise. even in 4 not the coolest it was in the order of things
but welcome plates and fruit baskets as signs of attention to guests upon their first arrival - it’s still only luxury they can afford, it seems to me
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