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Overbooking - who faced? We chose and paid for a hotel for December, we want to go to it, if overbooking suddenly occurs, what should we do?
We want to be prepared in case of such trouble.
Translated automatically from Russian. View original
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12 subscribers  • asked 2021-10-253 years ago
Answers  •  26
аватар tan.coshman
Found the numbers of the tourist police, just in case
аватар Fancase
In Egypt, unlike Turkey, I did not encounter such troubles and did not even hear that any of the tourists had them.
Now we need to worry about the lockdown so that flights are not closed ...
аватар ser_____Witness77
15 years ago they changed my hotel ... from 4 * to 5 * :), since mine was all full, and the police will help you in what way)) ? This item (for a possible replacement of the hotel) is written by default in the standard travel contract ... just demand that you do not enter it ... but what kind of hotel is that? ... maybe there will NOT be anyone who wants to join it, especially for December;)
аватар moy_contakt
Overbooking is possible for several reasons. When the hotel is overcrowded and there is virtually nowhere to accommodate tourists. There's nothing to be done. The tour operator did not pay for the hotel, here you can try to fight, but if the hotel does not see the money, then it will definitely not be settled without payment. When you supposedly paid for the chosen hotel, and upon arrival you are told that they are taking you to another (the reasons may not be voiced, or rather they are obliged, but they rarely do it. As a rule, they say that the hotel is full) These are the main options. But this has never happened in Egypt. I myself have not come across this, but friends, relatives have fallen. My sister with two children just sat down in the hotel lobby and said that she would not go anywhere, because only this hotel suits her and without options. I sat for a long time, more than a day ..... Until the hotel settled, but was it worth it or not .... Join up did not pay for the hotel. It was before the lockdown. Yes, and her travel agent resolved issues with TO ... Somehow they settled it. But the vacation was ruined.
аватар moy_contakt
I will add that everything that happened on Overbooking took place in Turkey.
аватар tan.coshman
Hotel ROB, that week tourists instead of this hotel, (ROB) from the reception were directly relocated to Albatros Pelas, there were no rooms in ROB, Trial and shouting did not help,
аватар tan.coshman
before that they wanted to settle them in "Siera"
аватар ser_____Witness77
well, maybe the times are coming back ... hotels are apparently overcrowded, but if it’s not in New Year’s in December, then I think this will NOT happen
аватар Shev37
The hotels in Sharm are full of people. Overbooking is possible, but the replacement hotel should not be worse than the one you bought. If this happens, do not be upset, rest easy and enjoy the underwater world of the Red Sea, do not waste time on useless showdowns
аватар Shev37
Now in Sharm, some hotels in general cancel early bookings for our tour operators due to the fact that prices have gone up and the Russians just stupidly outbid and it is more profitable for the hotel to refuse and lose a penny. There are a lot of people in Sharm, but I think there will not be much excitement for the winter. Relax
аватар Shev37
The police won't help you
аватар Marija628157
Upon arrival in Sharm in October, they settled in another hotel, the next day they contacted the hotline for a voucher and on the same day we were transferred according to the voucher
аватар tan.coshman
thanks to everyone, I don’t want to get on unscrupulous hoteliers, in ROB they are especially rude (((
аватар Vika284
tan.coshman the tourist police will not help you with overbooking
If you booked a tour through a TO (tour operator), then the tour operator itself will move you to another hotel in case of overbooking
If you just booked a hotel through hotel booking sites, then either the hotel itself will find you another hotel to replace it or the operator of the site through which you booked, in any case, you must contact the operator of the booking site.
Usually, overbookings in hotels in countries such as Turkey and Egypt happen on Muslim holidays on Uraza and Eid al-Adha
"ROB hotel, this week the tourists instead of this hotel, (ROB) from the reception were directly relocated to Albatros Pelas" - Albatros Palace in Sharm is many orders of magnitude higher than Reef Oasis Beach in terms of service, food, rooms and services, and the reef at Albatros Palace top. As for October and the beginning of November in Sharm in general, these tourists should say a big thank you to THAT that has moved so much.
аватар ser_____Witness77
And what is heard on Concord El Salam? ... we bought a tour, the next day there were no places there ... it's annoying that they have a hotel on the 2nd line - I really don't want to go there instead of the 1st line :(
аватар LindaLinda
ser_____Witness77, I don’t think they can settle on the 2nd line instead of the first, I have never heard this in Concord. Here from 2 lines to 1 we were moved 2 times for free.
And yes, the hotel is very good and is now full of tie-ups. Came back on Friday.
аватар Slav_na
Excuse me, is ROB ROBR or ROBB?
as for me, there is a difference ... in ROBB, as far as I remember, there is no long sand for those who cannot or do not want to swim
аватар ser_____Witness77
"And yes, the hotel is very good and is now packed to capacity ..." - are there kettles in all rooms?
аватар LindaLinda
ser_____Witness77, well, how can I say about all the numbers? I always had it in the standard, my friends also had it.
аватар ser_____Witness77
Well, I know that you have already been there 5-10 times ... and definitely not in the same room;)
аватар LindaLinda
ser_____Witness77, about 13 times and almost always in the same room 6101 :)
It's just that it catches Wi-Fi on the balcony, so I always ask for it. Well, the location suits me, everything is nearby.
I have a map of the Front and Sport, but here, probably, the numbering will not be visible in the photo.
аватар ser_____Witness77
ok - let's note "your" number for ourselves ... do not mind if I live in it while you are away)?
аватар LindaLinda
ser_____Witness77
Unbelievable, he is always busy. But I don't mind :)
аватар LindaLinda
This is the second half of the Front.
аватар ser_____Witness77
closer to the sea or to the restaurant?
аватар LindaLinda
ser_____Witness77, what exactly is closer, number? Closer to the restaurant, but not far from the sea, about two minutes :)
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