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What are your predictions? Departure on April 11th. What do you think is the best way to do it? Cancel the tour and demand a refund, reschedule or wait until X hour everything will change for the better and the quarantine will be lifted?
What are your predictions? Departure on April 11th. What do you think is the best way to do it? Cancel the tour and demand a refund, reschedule or wait until X hour everything will change for the better and the quarantine will be lifted?
Translated automatically from Russian. View original
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23 subscribers  • asked 2020-03-164 years ago
Answers  •  72
аватар 28valery28
Autumn is not the right coat for me. But there is no choice, I already understood that. Their contract is generally such that they are not responsible for anything and do not return anything.
This was to be my first overseas trip. That's really the first pancake lumpy so lumpy!
аватар zolyshka111
Yes, he is Anex. Then pray that everything will be formed before April 11th...
аватар moy_contakt
It doesn’t form, judging by the fact that someone closes for a month, someone for more ..... They will dismiss the staff ... It will definitely take time to launch ..... I am generally an optimist, but in this situation, God forbid that By September everything was fine.
аватар Blondi308
From 19.03. Egypt is closed for entry / exit and stop air traffic !!!!!!!!!!
аватар Marsyanchik
My bold prediction is that Egypt will open hotels and flights around May, regardless of the real picture with the virus, and all the brave will be able to fly at their own peril and risk at reduced prices. I do not believe that the economy and tourism will survive in principle if quarantine measures are extended until summer or autumn.
аватар alex45
I recommend that the HARDWARE demand a letter of guarantee from TO with penalties for failure to fulfill their obligations. At least there will be grounds for litigation.
аватар V.Zolot
And 2 weeks ago, most did not understand my fears about the upcoming trip .... From personal experience. Back on the day the pandemic was declared. We were in Sharm for 8 days. Of course, the magnificent weather in March and the beautiful water are no longer of interest to anyone. But, the drivers of minibuses with snot to the waist are now very worried about me. It's only been a week since I returned. Hope it got through.
valery2828, The situation will not change for the better. It's not for one month. Try to return the money by any means, try to return at least something. The situation is changing very quickly and there are fewer and fewer illusions. Please write the result. Interesting response from the agency.
аватар zolyshka111
V.Zolot, if you write a refusal today, then more than half of the cost of the tour will be lost for sure. It is necessary to read their contract if the tour is canceled 3 weeks before departure. Maybe there is a 100% penalty.
аватар V.Zolot
zolyshka111, the tourist needs to use all possible and not possible ways to return money. Preferably promptly, while there are still those who doubt the reality of what is happening and the timing of the quarantine. This means that there are still agencies that still value their reputation and clients. When TA and TO finally realize the extent of their losses, it will be too late. It will not be possible to return the money, even part of it.
аватар tania08062012
We are from Minsk, the flight was supposed to be on March 17, everything was canceled, they said they would return all the money, we went today and wrote an application for a refund.
аватар _586819
They will not return the entire amount, they will deduct 10% for banking operations and transfers. And then in 3-4 weeks
аватар andrik.sner
Tours with departures from 15.03 to 03.04 inclusive You can rebook the application for any other date until the end of September 2020, except for the May holidays, while maintaining all the conditions of the tour (destination, tourists, hotel, number of nights, price) send the desired date for rebooking. And be sure to include flight numbers.
You can rebook your application(s) now or after air traffic is restored.
Cancellation of the application according to the contract.
We are waiting for your decision.

With best regards,
On April 11, anyone can fly if the quarantine is not extended
аватар lazy_person
AllOverTheWorld
I understand what the term "force majeure" means. I don't need to be taught. Force majeure is observed all over the world... a pandemic. Governments of different countries react differently to this problem. Some, sticking their heads in the sand, prescribe the salvation of the drowning to the drowning themselves. Others, along with medical measures, are taking economic measures: for the period of quarantine, they cancel payments for housing and communal services, postpone the payment of taxes from citizens, support small businesses, organize remote work, and organize the removal of citizens from dangerous regions ...
In this situation, the railway went to a meeting and gives money (within a month). But it is not clear that TO-am (tour. business) provide any support. Of course, a small tour agent will not solve this problem on its own. He, even taking advantage of the "force majeure" clause in the Agreement, having healed the money of tourists, will go bankrupt one way or another. We need measures from the government, ec.support ...
аватар Vika284
What money from tourists will "heal" a travel agent or a travel agency?!
Don’t you understand that travel agencies transfer the bulk of the amount for the tour to TO, the% that remains goes to salaries for employees + taxes on salaries + other taxes + rent and utilities for the office.
What do you think that travel agents earn millions?
Now travel agencies are not only for salaries, they do not have enough money for taxes. And payments to the budget and fines and penalties have not been canceled
аватар lazy_person
Vika284
I understand what I'm talking about, but you don't understand what I'm talking about. Well, I'll try to chew for the especially gifted. We need concrete steps from the government. The tourism business (TO), its interaction with partners (aviation, transport ..), with citizens .. NEEDS specific economic solutions from the government. This is not visible. Everything goes by itself, using the phrase about "force majeure", somewhere, yes it will endure ..
Chewed in plain text.
аватар Vika284
The situation with bans on entry and exit to countries almost all over the world is a force majeure
What are the decisions of our government, if almost all countries close entrances and exits?
The entire tourism business around the world is in crisis. None of the governments of different countries now supports tourism, all the money is spent on fighting the virus, medicine, vaccines and medicines.
Problems in the tourism industry in all countries is a problem as we say "Not for an hour "
аватар zolyshka111
lazy person, what meeting did Ukrzaliznytsia go to? Today I handed over 4 tickets to Ukraine for the third of April, 50 hryvnias were deducted from each ticket (as always).
аватар zolyshka111
Vika284, and what does everyone need to score on a vaccine, medicine and save Vasya Pupkin's tourist trip?
аватар Vika284
zolyshka111 read carefully, are these my comments about the support of the tourist industry by the state? Who offers to save the tourist Vasya Pupkin and considers all the current problems to be fictitious "force majeure"?
аватар zolyshka111
Okay, why save from all private businesses, Victoria, do you think that the state should be tourism?
аватар Vika284
zolyshka111 Are you not reading carefully or what?
Where did I write that the tourism business needs to be saved?!
Who is the author of these words?
аватар zolyshka111
I quote you: The entire tourism business around the world is in crisis. None of the governments of different countries support tourism at this time, all the money is spent on the fight against the virus, on medicine, the development of vaccines and drugs.
I about it.
Who is the author of these words, I don’t know, I quote: We need concrete steps from the government. Tourism business (TO), its interaction with partners (aviation, transport ..), with citizens .. NEEDS specific economic solutions from the government"
аватар Vika284
zolyshka111 if suddenly it's not clear, then point by point
Initially, lazy_person believes that force majeure is an invented factor that TA and TO hide behind, while they themselves secretly share the money of tourists
I don't think so, because it's really 100% force majeure
Further, lazy answers me about "Concrete steps are needed from the government ..."
To which I simply state the facts "The entire tourism business in the world is in crisis ...."
Where is the call to support the tourism industry in my answers?
аватар Vika284
If we do not understand at all, let's look at the proposals
The entire tourism business around the world is in crisis. - there is a call to support or state the fact
None of the governments of different countries now supports tourism, all the money is spent on fighting the virus, medicine, vaccines and medicines. - there is a call to support or state the fact
Problems in the tourism industry in all countries is a problem as we say "Not on time " - a call to support or a statement of fact
zolyshka111 In what phrase do you see "do you think that the state has a tourist? "
аватар vferodoffv
In view of the current situation, as well as daily tougher news and forecasts, this year it is not worth rushing anywhere abroad. Cases of infection and mortality are higher and higher, but there are still no funds as such, and the development of a vaccine, its tests and the actual vaccination itself, it takes at least 1-1.5 years to wait.
аватар lazy_person
Vika284 Nobody argues with you. Force majeure worldwide and in all industries. This is true, the pandemic is everywhere, on all continents ... it is both for TO and for the Restaurateur ... So you quoted a phrase from one of my answers and interpret it as a proposal to "save the tourism business." On a travel site it is logical to assume this. But after all, I was not talking about saving the tour business, or rather, not only about it, but about more specific steps and measures that could be expected in this situation. In conjunction: TO - TA - transport - passenger-tourist, thousands of citizens are involved. All of them are waiting for decisions in their support.
аватар _586819
Egypt, Turkey, etc. will not wait 1,1,5 years, they will fly out into the pipe. Maximum until the summer.
аватар tania08062012
We refunded the full amount we paid. They offered to reschedule for the summer, we refused, everything was returned.
аватар tania08062012
The money was returned by Joint Up in Minsk, they were supposed to fly on March 17th.
аватар camomille
tania08062012
If it's not a secret, how many days did you have to wait for the money?
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