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What to do if the travel agency for 16 days can no longer give an answer about the cancellation of the reservation from the receiving side?
We booked a tour from December 30 to January 13, 2018, for 7 people, it turned out that after booking we would have to pay for the flight and insurance additionally, the manager didn’t tell us how to sign it before booking. What should we do?
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5 subscribers  • asked 2017-11-116 years ago
Answers  •  4
аватар andreyvip
Read your contract carefully. What did you sign. Especially in small print. Everything that is said in words is just Blah ..., Blah ..., Blah ... the usual advertising verbal diarrhea of ​​the manager, which he will freely refuse. What are you? I just couldn't say it. You understood me wrong. You heard what you wanted, and not what I told you, etc.
I can also describe to you in all colors that if you transfer 100 thousand to me now, then soon you will win a million in the lottery ...
If you signed and didn’t read, then most likely you just got money and it’s impossible to find fault with the company here. They did not deceive you, but simply modestly left everything out. And you, purely on emotions, did not fix the moments that are necessary and important to you.
аватар Pattaya-Tours
Who is the meeting party?
аватар Pachok
Can't the agent or TO cancel the booking? If the agent stirs up, contact the TO directly.
аватар Burevestnik
Contact the hotel directly to see if you have a booking at all.
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