Question about hotel Kleopatra Sahara Hotel 3*
Current tours to this hotel
Get the best price from travel agents
Ask a Question
Ask a question
Related question «General issues»
Who suffered from the lack of hot water in the room, unsubscribe?
This year, in November, we rested in Turkey. Hotel - Cleopatra Sahara. Hot water was a problem. Yes, and with the light was not always lucky. Who had the same problems unsubscribe. Thank you in advance!!!
Translated automatically from Russian. View original
Subscribe
Answers • 15
Write a review about the hotel, indicate all the pros and cons. Perhaps your review will help other tourists in choosing a hotel.
Like
You like
•
1
answered 10 years ago
there are few tourists during this period, so they save. solar panels no longer heat the water. Such a problem exists not only in the Sahara, it used to be in Hedef Cleopatra Golden Sun, but as the owner changed, the problem immediately disappeared and the water is constantly hot now.
Like
You like
•
½
answered 10 years ago
"Who had the same problems unsubscribe" - Why do you need it? Will it be easier to write a collective complaint against the Turks, that someone else was suffering?
Like
You like
•
1.5
answered 10 years ago
Yes, nothing suited us there at all ... we realized that there was little talk from the hotel, we were horrified by everything that was there: hygiene, food, hot water, light. When we bought a ticket, they didn’t tell us about these nuances (well, at least about water and electricity), so when we arrived we were shocked ... it’s useless to talk with the hotel administration, so we decided to come to our homeland and apply for a lawsuit against the agency where they bought the tickets. For the trial, we need witnesses who can confirm that there are indeed such inconveniences in that hotel. Therefore, if it is not difficult for anyone to help us in this situation, write us your mobile phone number, this will be enough to become our witnesses. Thank you all in advance!!!
Like
You like
answered 10 years ago
Were there other people during your stay at the hotel? didn't you meet anyone?
It is clear that the question was asked for the court, but they could have documented everything that is possible while still relaxing in the hotel. Photo, your complaints, it would also help. Now it will be difficult for you to prove something ......
It is clear that the question was asked for the court, but they could have documented everything that is possible while still relaxing in the hotel. Photo, your complaints, it would also help. Now it will be difficult for you to prove something ......
Like
You like
answered 10 years ago
I do not want to offend you, but you will lose the court.
And do you need it? Just next time you will choose hotels with more stars. And if you voluntarily go to the Turkish three-ruble note, you must be prepared for such problems.
And do you need it? Just next time you will choose hotels with more stars. And if you voluntarily go to the Turkish three-ruble note, you must be prepared for such problems.
Like
You like
•
2.5
answered 10 years ago
There are few reviews about this hotel, but what reviews:
http://www.turpravda.com/tr/alanja/Kleopatra_Sahara_Hotel-h25702.html
It is better to read this before buying a tour, so that later you do not collect comrades in misfortune here.
http://www.turpravda.com/tr/alanja/Kleopatra_Sahara_Hotel-h25702.html
It is better to read this before buying a tour, so that later you do not collect comrades in misfortune here.
Like
You like
•
1.5
answered 10 years ago
I did not understand why you want to sue the travel agency, they did not fulfill their obligations under the contract? Is it bad luck to read hotel reviews in advance? To monitor the rating of the hotel on different sites, is this not the task of the tourists themselves? Most likely, the travel agency asked about the budget of the tour and picked up a hotel based on the numbers they heard. I sympathize with you, and completely agree with sigur62!
Like
You like
•
2
answered 10 years ago
sigur62, sent2008 Have you run into a vacationer? )) Lack of water is an advertising move of the hotel, it is also called Cleopatra in the Sahara!!! Where does the water in the desert come from, think for yourself ... so everything is fair.
Of course, you need to read the reviews, there are plenty of them for this hotel! Cheap cheese - only in a mousetrap.
Of course, you need to read the reviews, there are plenty of them for this hotel! Cheap cheese - only in a mousetrap.
Like
You like
•
2.5
answered 10 years ago
1) Thank you for your sympathy...))
2) ... there were other people, but we didn’t communicate with them, because on the same day, in the evening we moved out ...
2) ... we have already won the court, by 80%. It was on the 26th, we want to return another 20%, but we need proof for this... It will be held again on the 9th, of course, if we do not return these 20% percent, of course we will survive, but still we want to try...
3) ... the agency was not interested in the budget ...
4) ... but anyway, thank you all for your active participation... Happy New Year to everyone!!!
2) ... there were other people, but we didn’t communicate with them, because on the same day, in the evening we moved out ...
2) ... we have already won the court, by 80%. It was on the 26th, we want to return another 20%, but we need proof for this... It will be held again on the 9th, of course, if we do not return these 20% percent, of course we will survive, but still we want to try...
3) ... the agency was not interested in the budget ...
4) ... but anyway, thank you all for your active participation... Happy New Year to everyone!!!
Like
You like
answered 10 years ago
Maybe I'm thinking hard on January 3, but enlighten me, please. How can you win a lawsuit against a travel agency if there was no hot water in the hotel????
Is this the responsibility of the travel agency?
Is this the responsibility of the travel agency?
Like
You like
•
4
answered 10 years ago
Surely the HARDWARE thinks the same way, and not only on January 3rd.
I DO NOT BELIEVE that she won any court.
This cannot be, because it can never be (s).
I DO NOT BELIEVE that she won any court.
This cannot be, because it can never be (s).
Like
You like
•
3
answered 10 years ago
Alexandr- in order to win the court, arguments, knowledge of the legislative framework and a real understanding of the situation are needed. Why can't you beat the travel agency? If you prove that it has partially or completely failed to fulfill its obligations, then everything is ok. Moreover, the correspondence of all the services provided is within the competence of the agency or operator. It is enough for a tourist to prove that the service provided does not comply with the laws of the Russian Federation (various), the defendant is just an agent or operator (see contract). If the fault of the hotel or the transfer company, it is the same agency that must independently deal with a foreign hotel or other company if they want to deal with it. These are their risks, not the tourist's! Therefore, the agents' excuses are not us, this is a hotel, they do not work. Although no, simpletons are sent off that way)))
If there was no hot water, this is just right for the agency. It’s difficult to prove that it wasn’t) Although with a normal human judge and real evidence, it’s possible. It's all just rubbish.)
If there was no hot water, this is just right for the agency. It’s difficult to prove that it wasn’t) Although with a normal human judge and real evidence, it’s possible. It's all just rubbish.)
Like
You like
answered 10 years ago
The court won in 2 weeks is fantastic, because if they appointed it so soon and the defendant appeared, then he filed an appeal for any - such work for lawyers - to delay everything and always! If he showed up, then one meeting would be stretched into a series. Well, if the defendant did not appear, then the meeting is postponed, then again. The result is always long. Only indisputable cases are decided by one meeting, there are such cases too). In such terms, I personally believe in the settlement agreement before the trial, except perhaps)
Like
You like
answered 10 years ago