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Related question «General issues»
Ivanko tour disappointed
Resting in Vietnam. My husband and I went to lunch, went to a pharmacy, which, in combination, as well as its seller, is a representative office of Ivanko Tour. We were served quite quickly, as the seller spoke Russian very well. My husband took my phone, took a picture of the instructions and, as I stood next to him, put the phone on the counter next to me. At this time, visitors came in, the first in the 40 minutes that we were there, since the place was not crowded, and even the beginning of the season, my husband and I were distracted and, in general, we forgot our phone there (iPhone 5). We arrived at the hotel, discovered the loss, returned within 15-20 minutes, the seller does not know anything, he forgot how to speak Russian, understand too. They dialed later on the phone, because when they arrived again, everything was closed, it was 17.00 in the yard, they asked to give it back for a fee, they did not understand anything in Russian. Now think about when something goes wrong with your tour, whether they will understand you or just roll up the bench and say that we don’t know anything. People are not honest.
Translated automatically from Russian. View original
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Answers • 13
Yes, it's the same in our city. This is not a "Vaska" tour operator, but you!!!
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6.5
answered 9 years ago
God forbid you find yourself in a similar situation, Mr. "Vaska", the essence was different, if you think superficially, this is your brain's ability. ????
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answered 9 years ago
2 packages with purchases and winter things were stolen from me in India, I returned to my homeland in summer in February - but it never occurs to me to blame the country, beggars, etc. for this.
ONLY my inattention on the last day.
And the fact that they freeze and do not give back what you have sown, every third would do so.
ONLY my inattention on the last day.
And the fact that they freeze and do not give back what you have sown, every third would do so.
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7.5
answered 9 years ago
Topicstarter is right. The complaint is not that it was stolen. The minus ones probably cling to the words "iPhone 5".
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answered 9 years ago
The author of the question, you yourself are to blame for the loss of the iPhone. You, and not the seller or other buyers, should keep track of your things, and it’s not at all clear what the pharmacy has to do with Ivanko Tour. To be rude if you are not satisfied with the answer of any of the forum participants is more than ugly.
My daughter's iPhone 5S was stolen from a lady's bag this summer in the subway, but it never occurred to anyone to blame the subway.
My daughter's iPhone 5S was stolen from a lady's bag this summer in the subway, but it never occurred to anyone to blame the subway.
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3.5
answered 9 years ago
The author does not blame anyone for the loss of the iPhone. He says that a company positioning itself as focused on Russian-speaking tourists, as soon as an unpleasant situation arises (albeit not through its fault), immediately ceases to understand the Russian language, and if it behaves like this over trifles not connected with it in any way, then extrapolating to her daily work, we can say that with any problems she will throw tourists. The phone here is just a litmus test.
Go ahead, minus further.
Go ahead, minus further.
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4.5
answered 9 years ago
“we can say that in case of any problems, she will throw tourists” - if you, kolyan_cat, are joking like that, then it’s not funny, if you seriously think so, it’s generally sad. This is just an isolated case and there is no reason to draw conclusions, let alone blame the travel agency ...
Considering the rudeness that the author of the question allowed in this thread, I can assume how the conversation with the seller was built, which influenced his unwillingness to communicate.
“The minus ones probably cling to the words“ iPhone 5 ”- these days this model is not in short supply and it costs not God knows how much, but you were reflected in your judgment exactly as a litmus test.
Considering the rudeness that the author of the question allowed in this thread, I can assume how the conversation with the seller was built, which influenced his unwillingness to communicate.
“The minus ones probably cling to the words“ iPhone 5 ”- these days this model is not in short supply and it costs not God knows how much, but you were reflected in your judgment exactly as a litmus test.
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2
answered 9 years ago
I agree with sent2008. I mean the inability of the author of the question to communicate in a civilized manner. This is how she apparently talked to the seller, but he simply did not want to communicate with her. And rightly so. What is he to blame?
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1.5
answered 9 years ago
Poola, especially if you take into account the peculiarity of the Vietnamese (as well as the Thais) to fall into a stupor if the interlocutor starts screaming or raising his voice. In this case, in their eyes, he falls below the plinth, but is it worth talking to such people?
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1
answered 9 years ago
I really liked the phrase: "Visitors protected, THE FIRST 40 MINUTES WE WAS THERE". The author, do not be offended, but I felt sorry for the seller. From such a long communication with Russo tourists, even the sweetest ones, you will forget not only the Russian language, but also your name. You yourself even forgot about your iPhone. I sympathize, be careful in a foreign country.
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4
answered 9 years ago
Ivanko tour (Ivanco tour) deceive tourists! This is not the first time when they first lure you with low prices, and then, in fact, being away from the hotel, they extort an additional surcharge for the transfer! And then we say we will leave you here and, as you wish, return to the hotel! So tell me please, should I return to Phan Thiet from Dalat? Of course I paid another 100 dollars for the transfer to the hotel. You will do everything just not to be left alone in the mountains without water (((
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answered 9 years ago
Everyone knows that free cheese is only in a mousetrap. Therefore, I advise you to first find out what is included in the low price. Maybe the transfer is not included. And it's not even cheating on their part. Travel agencies everywhere are trying to attract interest with low prices so that they have up to many tourists, and we do not need to be suckers. There cannot be a sharp difference in price between different agencies. And if there is, then something is not taken into account.
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1.5
answered 9 years ago
Although the topic is old, but let me leave my comment. I have been coming to Mui Ne for the winter for many years in a row. I am well versed in local realities. I know the owner of the agency "Ivanko-tour" and his wife well. I used to buy tours from them both for myself and for friends. Never any complaints. They always help if there are problems, not even related to their tours. Since I have known these people well for many years, I can say with confidence: "About stealing a phone and refusing to understand Russian is complete nonsense, as well as about a surcharge for a transfer of $ 100." The phrase was especially amused: "only would not be left alone in the mountains without water "! Anyone who has ever been to Dalat will not write this nonsense in an adequate state. It is very similar to custom-made"defamation " from unscrupulous competitors. Some tour operators cannot compete with small travel agencies precisely because the Vietnamese significantly reduce prices with the same volume of excursion tours. So, they go all out to scare inexperienced tourists!
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answered 5 years ago