Question about hotel Miramar Al Aqah Beach Resort 5*
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How has the service changed since the pandemic?
I recently read a review that even the UAL system is not quite all inclusive, including alcoholic drinks. Tell me exactly those who are resting at the moment or resting in the near future, is this true, and how much has the service changed after the pandemic?
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Answers • 2
Good evening! Of course, I don’t know how everything was before the pandemic, but they are extremely dissatisfied with the concept of the hotel now. Resting with the family here for the third day. As for drinks: even according to the ultra all inclusive system, there are 7 free cocktails. The food is not bad: everything is delicious and everything is enough, but the service ... This is 12 points on a 10-point scale of outrage. In the lobby, you can wait for a waiter for 40 minutes and until you raise a scandal, no one will approach you! The situation is similar in the main restaurant. Happy New Year is here. We found out that it was necessary to book a table for the gala dinner in advance quite by accident. The arrangement of the tables apparently changed 10 times a day. When we arrived, the waiter took us to our booked table 47 (which was completely in the opposite direction compared to tkm, as booked, but oh well) We took food, we return ... and ... our seats are taken. We stand for 15 minutes with plates in the middle of people who are already resting, while they are looking for free places for us !!! The evening is just ruined! And what a start!
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answered 2 years ago