Question about hotel Albatros Aqua Blu Resort 4*

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How do I know if the hotel rooms are booked?
Hello! How can I find out if rooms in this hotel are booked (booked through an early booking agency) for our company?
Translated automatically from Russian. View original
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8 subscribers  • asked 2018-09-126 years ago
Answers  •  34
аватар NellyK
try to call the reception, give the dates and your names. but they only speak English-German there,
or write to them - both phone and email are on their website https://www.pickalbatros.com/hotels-resorts/aqua-blu-resort/
аватар NellyK
although if the rooms are listed for the tour operator (which is most likely), then the hotel itself will find out who exactly they will accommodate in these rooms, only at the time of arrival of the guests, from the list of the accompanying guide. if you already have vouchers on hand, then the receiving party and its contacts are indicated there. here in their system you should definitely be
аватар mindguru
The general answer is no.
If you bought a package tour at a travel agency, then there is no real booking of rooms.
аватар mishonok
I agree with the previous answers, as a rule, a week before the hotel receives a list from the tour operator with booking numbers. Does something bother you, since you asked this question?
аватар mindguru
Do you want to say that when buying a tour, the tour operator immediately reserves hotel rooms and sends them all the information? Sorry, this is bullshit.
аватар mishonok
agree with mindguru
аватар mindguru
Read the reviews above. I understand that you will not agree with any of them. Just read, for general development.
аватар Lina-flora
Thanks a lot to everyone for the replies! The question of clarifying the reservation arose due to the fact that I will have a Join Up operator. As you know, the operator is not the best today! Heard a lot of bad things about him ...... incl. and what often settles tourists in a different hotel, not the one in which people booked ....
аватар mindguru
Tourists in another hotel are settled not by the tour operator, but by the host. The tour operator may not be aware of this at all.
аватар mishonok
about delays and transfers of flights at Joins, I often heard and collided, but so that in another hotel, they didn’t hear this
аватар moy_contakt
Maybe not all operators, but it is on the Pegasus I book Turkey in Belarus (for six months or more) and when booking Long Beach on their page VK is off preditel and even such a section-checking armor, there I checked for armor. For Sherwood Club Kemer 2017 as well, but through their off site received the answer that the reservation is. And the reservation was clarified during the first month after booking the tour. Usually book in January-February to the end of May-June-July.
аватар moy_contakt
For example, this is how the check for armor at Long Beach looks like
аватар moy_contakt
mindguru, having a reservation and settling in are two different things. This is not about specifying the number, but about information and confirmation by the hotel that for such a tourist there is a reservation for a room of such and such a category. And the concretization is already in place.
аватар Lina-flora
I read people's reviews about Join Up, and I don’t go far ..... my friends returned from vacation two weeks ago, so to speak. They say they settled them at all in the wrong hotel that they booked. And that the operator is to blame.
аватар mindguru
moy_contakt, in most cases, you check the reservation not at the hotel, but in the operator's lists. A little different things.
Lina-flora, already wrote to you that the operator is out of business in such a situation. The operator sold you a tour. Everything. Upon arrival, you are taken care of by the host. A little different things.
аватар Lina-flora
And where, then, is the guarantee that I will get to the hotel that I want?
It turns out that I gave the money, and I will only be listed as a tourist in the list of the operator? And in which hotel I will be accommodated how lucky .....
аватар moy_contakt
mindguru, in my version, I showed you how I check the availability of reservations directly at the hotel - this is the hotel’s page, where everyone is answered the question of whether the hotel sees a reservation for a specific tourist or not. The hotel always has such information and almost immediately, if the TO works honestly and immediately after signing the contract reserves a room of the paid category for the tourist, a booking request is sent and the hotel confirms that there are free rooms for these dates. After that, the tourist is informed that the booking was successful and he can safely wait for his day of rest. Booking and distribution of rooms is carried out exclusively by the hotel - it collects all the information about the booking and allocates rooms, including those rooms that are redeemed by TO.
аватар moy_contakt
Lina-flora, I wrote the phrase "honestly working MOT" for a reason. I can’t say for a joint up, I flew with them once and I won’t fly again. By early booking, I use the services of only proven TOs and I am calm with them, for many years they have never let me down. And according to them, the log in the hotel itself is quietly checked, again, because this information goes directly to the hotel.
аватар NellyK
Lina, I flew to Sharm more than 10 times, though with other tour operators, and such a question never even arose ... I understand that people have had problems with this tour operator lately, and alas, I don’t even know what to advise ... except perhaps try to protest, present a voucher with a paid hotel and record all conversations with an accompanying guide on video (smartphone), and immediately IF this option "appears" - call the travel agency (where you paid, you should have their 24-hour tourist assistance phone), which you sold the tour, let them settle. but a few hours of hassle in this case is provided .. I really hope that everything will go smoothly for you! do not worry in advance, do not spoil your vacation mood!
аватар moy_contakt
So I checked the reservation on the coral, pegasus, mez tour - no problem, the presence of the reservation is immediately confirmed to me at the hotel.
аватар Lina-flora
Thanks to everyone for the info, replies and support! I really want to hope for the best. But there is anxiety...
аватар mindguru
moy_contakt, guest relations answers your questions on the site. If they do not have information on a particular TO, they will ask you to wait for a representative of the TO (host) that is available in any hotel. However, I repeat once again, this is not a hotel reservation, but in the operator's pool. The hotel, as mentioned above, may not know anything about you until you arrive.
In the future I will not argue with you: obviously, this is meaningless. Whatever you are told, you will prove that your mental constructions are the ultimate truth. I wish you success and a pleasant stay!
аватар Lina-flora
Thank you very much!
аватар moy_contakt
mindguru, well, you apparently consider yourself very advanced in this topic, since you even consider it possible to draw conclusions about the correctness of my "mental constructions". . . I personally know people, at least in two hotels (I wrote for them), I know who they are, and what accuracy of information they have. According to Long Beach, the person who is in the hotel answers, but she has nothing to do with guest relations. Moreover, it is her, one might say, a hobby. but by virtue of its authority, it has complete information that it gives at the request of tourists. It also collects the wishes and complaints of tourists and solves these issues for improvement. I was interested in infa about the possibility of replacing the hotel, for me this moment is simply catastrophic, as the hotel is chosen carefully, with the necessary options. So I approached this issue thoroughly. talked about why and how they might not be accommodated in a hotel. I agree that not all hotels approach this issue thoroughly, and they can really answer in a standard way, without problems or not at all (depending on the level and price category of the hotel), and this is more an exception than a rule. But who's stopping you from asking the hotel a question?
аватар lukkerfoer
I wonder how many people need to read about Join Up, that they have constant flight delays, and that this is not a tour operator at all, but something incomprehensible to stop taking their tours?
аватар Lina-flora
The travel agent assured us that now everything is fine with Join Ap.....
But when you read the reviews, it's completely different.
аватар mindguru
Lina-flora, I can give you links to positive reviews, but this is unlikely to change your opinion.
lukkerfoer, you personally do not buy. I think it will be a boycott. And people who constantly buy JoinUp tours and are satisfied will not stop buying, I assure you.
There is also such a moment as porridge in the head of a tourist. But in this case, the tour operator, as it were, is not to blame.
аватар NellyK
Lina, please write to us later how your vacation went ;-) let everything be fine!
аватар Lina-flora
Many thanks to everyone for participating in the discussion of my question! I'll be sure to post after my break.
аватар JUlija807173
Author, when are you flying? We are going to Turkey with Join soon, but I see that they have problems again, I already think we may not fly anywhere (But there are reservations at the hotel in our surnames - I wrote a letter to the reservation department and answered that yes, everything is booked.
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