Question about hotel Sunrise Diamond Beach Resort Grand Select 5*
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Are the accolades about the hotel true or is it a scam?
SunConnect SUNRISE Diamond Resort In the reviews, everyone "pees with boiling water" what a great hotel. It is so indeed? Or an order? We are planning to go there the beginning of March with a child of 4 years
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Answers • 30
Depending on what you mean by "great hotel". As for today's economical Egypt, it's not bad here: the food is normal, the pools are heated, everything is cleaned and even free Wi-Fi with a more or less wide coverage. Well, unless the rooms are renovated. Not "ah" and "oh", but quite good, considering that the hotel is only half full and could well save more with so many tourists. It depends on what to compare with: if with hotels 3 years ago, it is clear that it is more economical than it was. Compared to 2/3 of the current egi hotels, it is quite decent and deserves attention
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answered 7 years ago
Read in the topic http://www.turpravda.ua/eg/question-55187.html the response of agent_borabora about the sunrise.
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1.5
answered 7 years ago
They say the food has gotten worse. But personally, I have the warmest memories of this hotel.
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answered 7 years ago
normal Pts mediocre hotel + (with me) they robbed one safe in the room and personally the servants stole 2 beach towels from me when they were at lunch ... the water park is one name, the slides are completely simple - for very small children.
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answered 7 years ago
Animators write with boiling water in the reviews. They write in batches. There are especially many of them in diamond and Arabian scourge.
And in the hotel, the rotavirus broke out again with renewed vigor. Consider this option well.
And in the hotel, the rotavirus broke out again with renewed vigor. Consider this option well.
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3
answered 7 years ago
We have just returned with a child from Sunrise, but the reviews are a bit overpriced - about the animation, and the reef is over-praised, and the food. Of course, there were no conflicts and the rest passed in a calm atmosphere, but people changed the numbers 3 times (even if they immediately put 20 USD in their passports). In bars, either hot chocolate runs out, or alcohol is constantly running out, the restaurant quickly runs out of cucumbers and tomatoes - if you ask, they will bring a couple of pieces to you, but not for everyone. For milk they send to the other end of the restaurant, pizza was not always on the beach, because. there was no gas ... Therefore, I had to "yield" to my desires (drink not chocolate, but coffee, eat cabbage, not cucumbers ...) or advised me to go to another bar ... But food, for example, in Siwa, is much worse . On the pontoon I did not notice the flea market. We chose the hotel because of the water park - from 4 to 5 days a 3-year-old child enjoyed the slides.
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2.5
answered 7 years ago
We rested at the end of January. They were satisfied. Completely agree with the very first review. Large area, well-groomed, 3 swimming pools and a water park. Only one is unheated. The rooms are spacious and clean. Wifi even in the rooms. Someone writes about thefts and poisonings, but nothing like that happened with us. Well, of course you can't drink from the tap. But there is always bottled water in the room and you can take it at the bar at any time. The staff is attentive, any problems are immediately resolved. The restaurant has a modest assortment, but everything is always fresh, no one went hungry. I liked the buffet in the Italian restaurant more. Animators didn't let me get bored. The coral reef is not as rich as, for example, in Shark Bay. In general, the impressions are the warmest and most positive.
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1.5
answered 7 years ago
"In the restaurant, the assortment is modest, but everything is always fresh, no one went hungry ..." - well, it was not enough that it was still stale)) . They just cook everything NOT TASTY - they don’t know how / lack qualifications / don’t try (except for cakes) ... lousy frying pans / stoves in a bar on the beach - pizza and pancakes are always burnt, you can’t eat ...
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answered 7 years ago
Nusia, in our hotel there was no hot chocolate in principle. How to live after this?
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4.5
answered 7 years ago
mindguru - so why such a life?!? ;-) We had it, but it went to those who came first ... From the bar near the water park was sent to the bar by the family pool ... but I will not leave the child alone, I had to drink a latte.
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answered 7 years ago
Damn, I read about rotavirus. It is very dumb to go because of this ... I will be alone with a 4 year old child. I wish there were no adventures!
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answered 7 years ago
So I was just discussing with my husband today - it’s like animators write. There is no review, so what a magical hotel and trawled, but EVERYONE almost writes thanks to the animators and lists them by name! I've traveled so much I could never remember everyone. This is where my guess was confirmed.
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answered 7 years ago
With us, I didn’t hear about rotovirus, the pools are generously sprinkled with bleach. Several people (and children too) had a temperature of 39, then the guide took them to a Russian-speaking doctor in another hotel. Our antibiotics did not help, and their injection immediately brought down the temperature. So if anything - immediately through the guide to the doctor. But tune in for the best, we arrived home and a couple of days later the child's nose ran ((, and everything was fine there ...
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answered 7 years ago
With a child of 4 years in this "excellent" hotel is definitely not recommended! Food in good times was not ice, but now it can’t be normal even more! That in an Italian restaurant, that in general, it was correctly noticed: they know how to make it tasteless! A hotel that makes you want not to go there a second time!
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answered 7 years ago
Several people (and children too) had a temperature of 39, then the guide took them to a Russian-speaking doctor in another hotel. Our antibiotics did not help, and their injection immediately brought down the temperature. So if anything - immediately through the guide to the doctor.-
Is it in your mind to take your own child to a doctor in another hotel in a foreign country???????????? What do you need insurance for? who will be responsible for the actions of a doctor from another hotel if the child gets worse???
that year there were many complaints about rotavirus in this hotel, which the animators confirmed, the food was poor, we had a shock on the first day with what to feed the child, then the main restaurant was closed due to the small number of tourists, later the locals drove up and away we go, hands into the food choose better pieces, according to reviews, nothing has changed in a year .....
Is it in your mind to take your own child to a doctor in another hotel in a foreign country???????????? What do you need insurance for? who will be responsible for the actions of a doctor from another hotel if the child gets worse???
that year there were many complaints about rotavirus in this hotel, which the animators confirmed, the food was poor, we had a shock on the first day with what to feed the child, then the main restaurant was closed due to the small number of tourists, later the locals drove up and away we go, hands into the food choose better pieces, according to reviews, nothing has changed in a year .....
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answered 7 years ago
mishonok - I described how it was with me at the hotel. The guide told us all at once that you should not contact the hotel doctor on your own - he is paid, everything can be decided only through guides and all this is covered by insurance. So the guide will be responsible for all the actions. And they took a man from a neighboring room to the doctor, and not a child, and people regretted that they didn’t do it right away, but were treated on their own, and 4 days of rest were gone. And in children, I heard that allergies began, and then the temperature rose. If you think that let the child burn or something else, then don’t go anywhere, this is purely your right ...
We were on the beach from 10 am to 4 pm and during this time we talked with a lot of people and knew what was happening at the hotel. We got just on their vacation and were local for three days, but there were no inconveniences and something else, as before in other hotels. I had something to feed a child of 3.5 years old - if before that in Continental Plaza there was a big problem with this. In Grand Rotana and Monte Carlo, food is better, but the price for the tour is higher ...
We were on the beach from 10 am to 4 pm and during this time we talked with a lot of people and knew what was happening at the hotel. We got just on their vacation and were local for three days, but there were no inconveniences and something else, as before in other hotels. I had something to feed a child of 3.5 years old - if before that in Continental Plaza there was a big problem with this. In Grand Rotana and Monte Carlo, food is better, but the price for the tour is higher ...
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answered 7 years ago
The guide told us all at once that you should not contact the hotel doctor on your own - he is paid, everything can be decided only through guides and all this is covered by insurance. So the guide will be responsible for all the actions.
I don’t understand what the hotel guide has to do with medicine and making such decisions, you have insurance on it and call, tell them everything, they send a car to the hotel that takes the patient to the hospital, and there every action is coordinated with the doctor and insurance. when we asked to give someone from the hotel speaking Russian to translate the words of the doctor, because they were not so strong in English, there weren’t such people for the whole hotel, led by a guide who just got frostbitten, In hotels the doctor is always paid, this not new.
I don’t understand what the hotel guide has to do with medicine and making such decisions, you have insurance on it and call, tell them everything, they send a car to the hotel that takes the patient to the hospital, and there every action is coordinated with the doctor and insurance. when we asked to give someone from the hotel speaking Russian to translate the words of the doctor, because they were not so strong in English, there weren’t such people for the whole hotel, led by a guide who just got frostbitten, In hotels the doctor is always paid, this not new.
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answered 7 years ago
mishonok, you can see the news for you, that it is still desirable to decide everything through the guide. And you, it means that you were just unlucky with the guide ... When we arrived at the hotel, we didn’t go to the reception with documents, as always before, but the guide gathered everyone, instructed, gave questionnaires, and when everything was filled out, only then went to the reception.
Well, apparently I’m not just back from the hotel, but you ... and, as always, you’re right, but I was just passing by ... sorry for interfering in the discussion ....
Well, apparently I’m not just back from the hotel, but you ... and, as always, you’re right, but I was just passing by ... sorry for interfering in the discussion ....
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½
answered 7 years ago
with us, it was in the reviews even after us - the water park was turned on for heating only after collecting all the parents at the reception, the wind blew all 9 days, there was little food, the guide and the reception only spread their hands when my mother got to the clinic, only the chef collected a bag with dry rations, while the clinic was solving the issue with the insurance, after they fed for slaughter, it’s better than in a hotel and we dream in Ukraine about the conditions in the Sharmovsky hospital, and the guide was freezing when she asked not to wake us in the middle of the night, the clinic took my mother to the airport and loaded on the plane, but the guide forgot and started ringing in the middle of the night why don’t you go out for a transfer, although they approached me 2 times and explained the situation, then the loader came for the suitcase ... you didn’t understand mine
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answered 7 years ago
Diamond and Sunrise Arabian are conceptually and budgetary completely different hotels.
Diamond was a good hotel 5-7 years ago.
Now, except for a good spherical Internet, which is provided by the personal sponsor Sunconnect, there is nothing good in the hotel.
But, judging by the way he is promoted and advertised, he gave the tour operators some additional promotional discounts.
For those with a budget for Sunrise or Stella di Mare, Sentido Reef Oasis or Grand Rotana for example, Diamond should not be considered at all.
Diamond was a good hotel 5-7 years ago.
Now, except for a good spherical Internet, which is provided by the personal sponsor Sunconnect, there is nothing good in the hotel.
But, judging by the way he is promoted and advertised, he gave the tour operators some additional promotional discounts.
For those with a budget for Sunrise or Stella di Mare, Sentido Reef Oasis or Grand Rotana for example, Diamond should not be considered at all.
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5.5
answered 7 years ago
In Sunrise, laudatory reviews can only be written by tourists who have not rested anywhere before and do not know what a quality vacation should be like.
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2.5
answered 7 years ago
No, there are travel agents who praise him a lot. Therefore, I agree with L_ena - it’s probably all about an additional 1-2% benefit for travel agents from tour operators
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1
answered 7 years ago
I definitely don’t recommend it with a child of 4 years old ((yesterday we returned from there, definitely not a foot in this hotel! Meals for the child will be pasta and french fries, mashed potatoes without salt with pieces of potatoes, milk is terrible (in general, the food is absolutely BAD !!! rooms leave much to be desired even for $20
In Egypt 3 times it was the worst option
In Egypt 3 times it was the worst option
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answered 7 years ago
"Still, it's probably all about an additional 1-2% benefit for travel agents from tour operators"
On Sunrise there are no bonuses for sales from any operator from Ukraine.
It's just that inexperienced agents don't know what else to offer.
On Sunrise there are no bonuses for sales from any operator from Ukraine.
It's just that inexperienced agents don't know what else to offer.
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answered 7 years ago
We were in December with a child of 9 years old - they chose a hotel based on reviews, not on the recommendation of a travel agent, as for me, the reviews are true. Who cares what is important on vacation - we are definitely not Egyptian gastronomy)
Despite the fact that the hotel itself is not luxurious and not new, but there is a crisis in the country, it is clean and everything is fine with the staff - this is important to us.
The gestrelation is attentive, they resolve issues quickly, they call back. The animators are not vulgar and cheerful, the waiters, the bartenders are efficient, unobtrusive.
Of the important nuances, they immediately put on bracelets and do not cut them off until departure, you don’t have to think about how to feed the child and your whole day. Unlimited bottled water - and drink and brush your teeth, lunch box at the airport without any problems. It seems like a trifle, but it turned out to be important.
At the same time, a friend was relaxing with her children in the nearby Monte Carlo, it is newer and cooler - they put on and cut off the bracelets every minute, the water is strictly rationed, she collected the children from the table for the journey - unpleasant and greedy.
And it's cozy here. Let's go there - so that there are no surprises)
Despite the fact that the hotel itself is not luxurious and not new, but there is a crisis in the country, it is clean and everything is fine with the staff - this is important to us.
The gestrelation is attentive, they resolve issues quickly, they call back. The animators are not vulgar and cheerful, the waiters, the bartenders are efficient, unobtrusive.
Of the important nuances, they immediately put on bracelets and do not cut them off until departure, you don’t have to think about how to feed the child and your whole day. Unlimited bottled water - and drink and brush your teeth, lunch box at the airport without any problems. It seems like a trifle, but it turned out to be important.
At the same time, a friend was relaxing with her children in the nearby Monte Carlo, it is newer and cooler - they put on and cut off the bracelets every minute, the water is strictly rationed, she collected the children from the table for the journey - unpleasant and greedy.
And it's cozy here. Let's go there - so that there are no surprises)
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answered 7 years ago
Monte Carlo is not cooler, Monte Carlo is the same as Sunrise - food and comfort are on economy, and the price is at the level of high-level hotels.
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answered 7 years ago
I carefully read the reviews. Yes, there are a few in doubt. Either the animators themselves wrote them, which seems to be the case, or they really asked the tourists with whom they communicated well to write a review. But there are quite reliable and fairly positive reviews, you can make an impression :)
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answered 7 years ago
Well, how many people, so many opinions. My wife and I had nothing to compare with. What we got there - we really liked it. Clean, the animation did not let you get bored, the pools are good. Hotel on the first line. Everything suited us. There were no thefts on our trip. Towels are most likely no longer decent tourists stealing as a keepsake.
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answered 7 years ago