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Booking hotel in Milan for 9 nights. Check-in 03.02.19. The money was debited 100% on 01/09/19. Due to the flight cancellation, I was late to the hotel for a day. Booking cancelled. Is it possible to get some money back?
Booking hotel in Milan for 9 nights. Check-in 03.02.19. The money was debited 100% on 01/09/19. Due to the flight cancellation, I was late to the hotel for a day. Booking cancelled. Is it possible to get some money back?
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Answers • 10
It is not clear whether they wrote off for the night or was, like mine, a non-refundable option and wrote off for all nights? And the right question is, is it still relevant after a month??
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answered 5 years ago
Good afternoon! Alas, you are faced with such a concept as NO-SHOW in a hotel! This is very unpleasant, but everything is legal on their part. According to the rules, you must stay at the hotel during the day or notify the reservation department about your later arrival. If the hotel is not notified in time, your reservation will be automatically canceled without any compensation for the cost of accommodation.
Of course, there are exceptions to every rule. You can (and should!!!) write emails to Booking and be sure to directly to the hotel, argue your non-check-in at the hotel by canceling the flight and ask for at least some money back.
This is the main disadvantage of self-booking hotels on the Internet, you cannot and should not know all the nuances and details ... When booking a hotel at a travel agency at a price NOT HIGHER than booking, all these "manipulations" are automatically done for you by your travel agent.
Of course, there are exceptions to every rule. You can (and should!!!) write emails to Booking and be sure to directly to the hotel, argue your non-check-in at the hotel by canceling the flight and ask for at least some money back.
This is the main disadvantage of self-booking hotels on the Internet, you cannot and should not know all the nuances and details ... When booking a hotel at a travel agency at a price NOT HIGHER than booking, all these "manipulations" are automatically done for you by your travel agent.
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answered 5 years ago
such an unobtrusive advertisement of travel agents with prices NOT HIGHER than Booking))))))))))))))))))))
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answered 5 years ago
Well, why "travel agents"? Specifically, myself - a "tourism expert" with 20 years of experience !!!
When booking, I always guarantee my clients prices no higher than Booking (and for expensive hotels - lower than Booking) + as additional bonuses - concierge services: recommendations and table reservations in the best restaurants, direct contacts of licensed private guides, concert tickets, and so on. etc...
Of course, all this can be booked on your own, and someone is poisoned to do it on their own ... for the love of art :) ...
When booking, I always guarantee my clients prices no higher than Booking (and for expensive hotels - lower than Booking) + as additional bonuses - concierge services: recommendations and table reservations in the best restaurants, direct contacts of licensed private guides, concert tickets, and so on. etc...
Of course, all this can be booked on your own, and someone is poisoned to do it on their own ... for the love of art :) ...
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answered 5 years ago
cip-sara please explain to me, as a particularly gifted person: why didn't you tell the hotel that you would arrive a day later?
// Everywhere there is wi fi Money You paid. I do not understand anything. Has your plane been hijacked? And you could not inform anyone? /
As the owner of the hotel, I would not return anything to you.
// Everywhere there is wi fi Money You paid. I do not understand anything. Has your plane been hijacked? And you could not inform anyone? /
As the owner of the hotel, I would not return anything to you.
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answered 5 years ago
Yes, it was necessary to inform. Now, if only to call Booking, although this is unlikely to help ....
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answered 5 years ago
Sorry, but this is kind of stupid.
What the author writes about booking through unknown "travel agents" is complete nonsense.
The hotel does not care who mediated the booking - "travel agent" or Booking. If there is a NO SHOW rule, then the money is not withdrawn by the intermediary, but by the hotel.
What the author writes about booking through unknown "travel agents" is complete nonsense.
The hotel does not care who mediated the booking - "travel agent" or Booking. If there is a NO SHOW rule, then the money is not withdrawn by the intermediary, but by the hotel.
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answered 5 years ago