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How to return UIA tickets to France on April 29?

Ukraine

Who has samples of complaints to DASU, please send them to [email protected].

Translated automatically from Russian. View original

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tatyanamamba77

asked 5 years ago

Answers • 4

Answer

There is a section on the UIA official website. A colleague made a request after the New Year (he was undergoing treatment in Turkey and it was necessary to solve a bureaucratic moment). They are all now working remotely. You have to wait a long time for an answer.

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Veronika7081

answered 5 years ago

https://www.flyuia.com/uk/ru/services/visa-refund

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Veronika7081

answered 5 years ago

The complaint is written in any form ( https://avia.gov.ua/zvernennya-gromadyan/), you can scan and send through the relevant section of their website https://avia.gov.ua/npdrd/slug-7/.
The procedure for refunding the ticket is prescribed in Section XVIII of the Rules of Air Transportation and Passenger and Luggage Service - https://zakon.rada.gov.ua/laws/show/z0141-19#Text, as well as in the internal rules of UIA https: // www.flyuia.com/pl/ua/services/visa-refund.

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Andrey111

answered 5 years ago

Andrey111 · Accepted Answer · 2021-04-11T08:30

But be aware that there are non-refundable tickets and there may also be penalties for refunds. Look carefully at the fares at which you bought the ticket.

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Andrey111

answered 5 years ago