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Related question «General issues»
How do you check the accuracy of the posted information?
Hello. My parents are the owners of the boarding house "Exotic" (Crimea Coastal Feodosiya), There is a negative review, they checked the person who wrote - he did not rest. The information provided is fundamentally inaccurate. I can only assume that it was written by competitors.
Ready to show ALL NUMBERS, without exception, to confirm that what is written in the review is not true! http://www.turpravda.ua/uc/beregovoe__feodosija_/Ekzotik-h27640-r39208.html
Ready to show ALL NUMBERS, without exception, to confirm that what is written in the review is not true! http://www.turpravda.ua/uc/beregovoe__feodosija_/Ekzotik-h27640-r39208.html
Translated automatically from Russian. View original
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Answers • 5
So the review is already 2 years old!
Of course, this is not true, since 2010 everything could have changed 10 times, and the owners could have changed.
I see no reason for you to get angry here. Especially all the same, as a rule, pay attention to the latest reviews.
The only thing you can leave a comment on the review itself, write, for example, that the mattresses are new and the air conditioner is cleaned once a month.
Of course, this is not true, since 2010 everything could have changed 10 times, and the owners could have changed.
I see no reason for you to get angry here. Especially all the same, as a rule, pay attention to the latest reviews.
The only thing you can leave a comment on the review itself, write, for example, that the mattresses are new and the air conditioner is cleaned once a month.
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answered 12 years ago
how did you test the person? Maybe he didn’t rest, write your answer, from the owners, I agree, this is the best way to prove it. that review is false. and yet, if a really good hotel, there will always be good reviews in the majority. In my experience. Good luck to you.
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answered 12 years ago
If you have everything at the highest level, then you do not need to make excuses. Appreciate - write a good review. A negative review is also not bad, it will be a reason to look at everything critically.
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3.5
answered 12 years ago
Every person is entitled to their opinion. In our case, to write a review.
Each subject of tourism activity has the right to protect its reputation.
The rights of each person are limited by the rights of other people.
Each person is responsible for their actions. In particular, for the public expression of his opinion.
These are the general principles. Therefore, we accept requests to remove reviews. To do this, you must officially introduce yourself and formulate the reasons for the appeal. We send a request to the reviewer. If the author declares his readiness to defend his opinion, then the review remains, and we inform the hotel of our readiness to resolve the issue in court.
Each subject of tourism activity has the right to protect its reputation.
The rights of each person are limited by the rights of other people.
Each person is responsible for their actions. In particular, for the public expression of his opinion.
These are the general principles. Therefore, we accept requests to remove reviews. To do this, you must officially introduce yourself and formulate the reasons for the appeal. We send a request to the reviewer. If the author declares his readiness to defend his opinion, then the review remains, and we inform the hotel of our readiness to resolve the issue in court.
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answered 12 years ago
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