Question about hotel Kyivska Russ Resort Medical & Spa 4*
Current tours to this hotel
Get the best price from travel agents
Ask a Question
Ask a question
Related question «General issues»
the administration works well according to "positive" reviews
looked at the reviews of this hotel - after my negative one in 2012, there was only one more negative one, all the rest are super positive .... it’s only worth noting that the director personally called me and offered to remove my negative review for a "free" vacation in this hotel. the style of the reviews shows the paucity of imagination and vocabulary in describing this so-called hotel ... ksati, where did the reviews about the mass poisoning in this hotel go in the fall of 2012 or 2013, when many were then cured at home from the consequences of eating in the hotel restaurant? it would seem an independent site, but post all sorts of nonsense with unverified data...
Translated automatically from Russian. View original
Subscribe
Answers • 6
1. We don't like so many rave reviews about this hotel either. Obviously, the hotel administration encourages writing reviews about yourself on our website. But we have no reason not to post these reviews. The information that we have allows us to consider these reviews real.
2. It is strange for us to read hints about dependence on a person whose negative review is saved on our site. Pay attention also to the fact that, according to you, the hotel director tried to negotiate with you. Not with us. The conclusions are obvious.
3. Negative reviews and site independence are not identical concepts. For example, you posted a single review on our site. And he is negative. Is your travel experience only negative? Share your positive experience. Do not treat our site as a complaint book.
4. We have a strong belief that if a hotel encourages its guests to write reviews, then it works on the service itself, which people then write about.
2. It is strange for us to read hints about dependence on a person whose negative review is saved on our site. Pay attention also to the fact that, according to you, the hotel director tried to negotiate with you. Not with us. The conclusions are obvious.
3. Negative reviews and site independence are not identical concepts. For example, you posted a single review on our site. And he is negative. Is your travel experience only negative? Share your positive experience. Do not treat our site as a complaint book.
4. We have a strong belief that if a hotel encourages its guests to write reviews, then it works on the service itself, which people then write about.
Like
You like
answered 10 years ago
completely agree with the review of Olga. I also removed from the site a negative review of the hotel Three Blues.
Like
You like
answered 10 years ago
oksanasemigan, i.e. You agree that "the administration works well according to the "positive" reviews" for the hotel Kievskaya Rus. Those. we can conclude that you rested in this hotel. Please post your review of Kievskaya Rus Hotel.
Your Three Sons review has been posted and is still visible on our site.
http://www.turpravda.com/ur/shodnica/Tri_sini_ta_donka-h19196-r98818.html
To him, even a refuting comment was written by someone on June 19. Already twice. You didn't answer it.
You are probably wrong in saying that your review has been deleted.
We are waiting for your apologies.
Your Three Sons review has been posted and is still visible on our site.
http://www.turpravda.com/ur/shodnica/Tri_sini_ta_donka-h19196-r98818.html
To him, even a refuting comment was written by someone on June 19. Already twice. You didn't answer it.
You are probably wrong in saying that your review has been deleted.
We are waiting for your apologies.
Like
You like
answered 10 years ago
My review was removed from the guest site of the Three Sons Hotel and not from the truth. I must have expressed myself incorrectly
Like
You like
answered 10 years ago
"wrongly expressed" - such a wording does not suit us. We are the hospitable hosts of this cuisine. You are our guests. If the guests behaved incorrectly towards the hosts, then you need to apologize to them. Or leave our kitchen.
Like
You like
•
½
answered 10 years ago
All questions
Ukraine
more ▼ ▲