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firm Teddy Kam
Who rested share your opinion. What are the nuances. Thank you!
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Answers • 13
Last year, Teddy Kam was our "host", from the airport to the hotel and back to the airport was delivered on time and without delay :) We did not use any of their services again ...
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answered 12 years ago
Guys stay away from this company. We rested in Nessebar in August 2012. The transfer there is fine, but they simply forgot us back. After long calls, we were sent a taxi an hour before departure. Moreover, we were settled in the wrong hotel at all. Explained so - it will not be worse)))
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answered 12 years ago
I join the dissatisfied. We were met at the Burgas airport and taken to the hotel in Nessebar. But they "forgot" to take it back. The children and I stood at the bus stop for about an hour. Call the travel agent. We were told not to worry, but the transport did not wait. They got to Burgas themselves, as they were afraid to miss the plane. I'm not sure that anyone even remembered us. Together with the disgusting attitude of the owners of the hotel "Discret" to the guests, this situation is generally unsettled.
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1.5
answered 12 years ago
We rested in June 2014, the host was Teddy Kam. They met and delivered to the hotel in a timely manner, but then disappeared when they were found through their tour operator (there were no coordinates at the reception at the hotel, and when they called the office, the answering machine worked) Mrs. Rosaria arrived and tried to swindle them for money - she offered excursions at inflated prices ( from Pomorie to Nessebar moving 6 people for two hours without an excursion around 180 leva in your car). After they refused, she disappeared again and on the eve of departure had to be looked for again in order to leave without problems. Stay away from this company.
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answered 10 years ago
Yes, why didn't I read the reviews before the trip? Yesterday we returned from Bulgaria, from Sunny Beach. The host was Teddy Kam. Before that, we rested with another operator. But, to be honest, I somehow did not attach importance to the receiving party, but in vain! So, if possible, do not mess with Teddy Kam in general and with the "specialist" Rosa in particular! We were also settled not in a 3 * hotel, as we paid for (and booked back in February), but in a shabby 2 * hotel next door. To our question "Why?" they didn't answer us. We called Minsk, but our side was surprised no less than ours, they said that they had not been warned, the reservation was confirmed, and they should check us into the booked hotel. We called Rosa, our curator from Teddy Kam. So this madam openly nasty us, saying that our early booking is all nonsense, we booked early in order to pay less, so now check in where you are put up and don’t speak, but according to their Bulgarian laws, they have the right to put us where whatever. That was her big mistake.. If she had talked to us like a human being, at least tried to explain the reasons for what was happening, you see, we would have waved our hand at the wretched reception, at a tiny room "a la pioneer camp" with 3 wooden beds. And so it was just rudeness. We understood that in Bulgaria this year the demand exceeded the supply, and they decided to sell everything they bought, and resettle it where it is free. So, we told this Rosa that we know the laws no worse, and under the contract they are obliged to put us in an equivalent hotel or in a better one, and 2 * cannot be considered as such. She tried to convince us that this hotel is no worse, and they attribute the stars to themselves (tell me, does a person have an idea?), And it will be difficult to solve the problem. . . My husband suggested that we talk to her management ourselves, since everything is so complicated. But Rosa began to say loudly that this should not be done, we should not meet with the director, she herself ran away. They immediately brought a clothes dryer, because even it was not in the room. And the next day we were moved to the Veris 3 * hotel (the hotel is really very good). And Rosa herself transported us there, reproaching that we did not wait for her at the appointed time (although she did not appoint anything for us, moreover, she said that she did not know when the issue would be resolved, and could not name the exact time!). I called her back, said which room we were settled in, and said, "Thank you, we are happy with everything now." So, on the last day of our stay, reporting the time of the transfer to the airport, Ms. Rosa at the reception slandered us, said that she had done such a service for us by settling in a good hotel, but we DIDN'T THANKED her!!! (as if she wasn’t doing her job, was she hoping for a rollback even after everything ???) And she told her husband on the phone that we were ungrateful, we didn’t find the opportunity to meet with her and say thank you all this time, and (attention! ) the next time we come to Bulgaria, she won't lift a finger to help us! PEOPLE, YES WE NOW TEDDY KAM FOR 3 KM WILL BYPASS THE SIDE without her "threats". It is worth noting that we rested with a child of 7 years old, and on the first night, in that "wonderful hotel La Piazza 2 *", the girl cried and asked to go home, because the room was terrible and smelled bad. In fairness, it should be said that the La Piazza 2 * hotel, as a very budget and inexpensive hotel, is not so bad, especially for students from India (who stayed there) or for casual visitors for the night. But if you paid for a 3 * hotel, then this, of course, is not an option. By the way, we were not the only tourists from Belarus who faced the same problem. After 4 days, a family of three also arrived, and they were also accommodated in the La Piazza 2 * hotel, instead of the Troya 3 * hotel booked back in February, BUT! Rosa, who had burned herself on us, acted wisely: she explained the situation with a “breakdown of the sewer” in the booked hotel and settled the family in quite decent apartments. . . In short, I repeat, if possible, avoid TEDDY KAM!!!
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answered 10 years ago
Terrible, it's all just terrible! At the same time, housing in Bulgaria is in bulk. A room with wooden beds costs about 8-10 euros per person, or even lower
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answered 10 years ago
TEDDY KAM - this is some kind of horror! rested with her husband in Sunny Beach in September, met normally. guide at the hotel Liani 3 * Rosa did not even say hello, she came to sell excursions! we paid for one, but due to poisoning, we refused a few days in advance. We didn't get our money back! On the day of departure, we waited about 2 hours for them to pick us up. arrived for us at the hotel 15 minutes before check-in, the flight departed for some reason earlier. there was no question of seeing something for ourselves in the dutifree, we were rather stuffed into the plane. Bulgarian levs are still with me, and they are not willing to accept them in any bank. we wrote to TEDDY KAM to complain. where is my compensation and my money for the tour? stay away from TEDDY KAM!!!
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answered 9 years ago
It is impossible to speak in general negatively about everyone and everything. In Albena, I rested in "Dorostor" from July 7 to July 17, 2015. Intelligent, well-trained staff at the reception. The hotel is modest, but here everyone is turned towards tourists. As for the host Teddy Kam, thanks to Radostina and Margarita for their accuracy, an interesting excursion on July 10 to grandmother Radka, and goodwill. I did not find any failures in their work. We met, explained everything, provided a timely transfer. 10th floor, He doesn't know the taste of life. I don't talk about age, otherwise others will say: I would sit at home, old woman. So everything is in order in Albena. Responsible people work there. Thank you! Svetlana. Minsk.
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answered 9 years ago
We've been driving for a long time. There were problems, but rarely. And now the desire to work with them is simply gone. 1. Gave incorrect information about the Selena-2 hotel on Sat. 2. Could not find their representative on the railway. station upon arrival, already wanted to take a taxi. 3. We had a return transfer to the railway station. station. but we drove further - to Albena, Tedi Kam did not mind giving a lift for extra money. I said that earlier we were taken by taxi drivers with things for 30 leva, without things 20 leva, to which the driver said that there were no such prices, taxi drivers from the station ask from 60 euros (120 leva). Naturally. we refused his services, gave a tip of 5 leva and went by taxi. The first taxi driver named the price 30 leva, which I expected. For an individual transfer from SB to Varna, Tedi Kam asks for more than 100 euros, and for a taxi - 60 euros. So, most likely, we will no longer use the intermediary services of Tedi Kam, we will book the hotels ourselves, and the transfer will be by taxi, so it will be much cheaper and without hassle.
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answered 9 years ago
Horror! Avoid this company. We made it to Bulgaria with difficulty. (Bus). On the way back they gave a bus with a broken air conditioner .... Then they took people out and the bus left with our things ... without explaining anything.
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answered 7 years ago
I ran into this company without even concluding a contract with it for travel services and it ruined 5 days out of 14 days of my vacation. This company received, under an agreement with Belfresh, the right to book my hotel room in the month of January for July. She was given the desire to book one of the apartments in a specific building of the hotel building. She, without doing anything, booked a suite without a balcony in another building , that is, a room of a lower category, but they took money from me as for apartments. Later, together with the hotel, they tried to lie to me that there was no booking service or specific rooms in the building. I went to the hotel website and was able to order a specific room in a specific building in correspondence with the managers of this hotel !!!! The room that Tedi Kam booked for me didn’t seem to give up to anyone at all, the door lock didn’t work, the phone didn’t work, the TV turned on every other time. The accompanying manager from Tedi Kam on the first day after listening to my complaints on the phone didn’t answer me and went inventing
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answered 6 years ago